Problem Solving and Decision Making

Problem Solving and Decision Making

Systems theory is useful when approaching complex problems. Most of us use a systems approach for problem solving, although it is rarely labeled as such. Systems theory is quite logical and is compatible with our experience; however, it can be neither proven nor disproved by the traditional scientific method. A system contains a structure of organized components of similar or different types. In regards to nurse leader's problem solving skills, these components must be considered. In many instances, the leaders must consider differing facets of a particular problem. This will undoubtedly include information that may out of their direct circle of competence. As such, the nurse must use systems theory to acquire the needed information and skills and draw correct conclusions regarding the problem. No system exists in isolation. As such many components will interact when the nurse is using systems theory to solve problems.

Process That Can be Approved

Legislation in particular has had a profound impact on the health care industry. First, due to the Affordable Care Act of 2010, the nursing profession is undergoing a fundamental shift in regards to the patient experience. The U.S. health care system is now shifting the focus from acute and specialty care to that of primary care which requires a shift in business operations. Also, due primarily to that aging of the baby boomer generation, the need for primary car overall is shifting and will be needed heavily in the future. One problem that often occurs in a closed system is that of the overall customer experience. Through the use of an open system, the customer experience is greatly enhanced. Open systems are characterized by their ability to continues interact with the environment and surroundings. This is of particular importance in the context of nursing as the environment can be altered dramatically (Lucia, 2009). As such, leaders must be able to adjust and reestablish themselves in the changing environment. Issues such as timely service, emergency operations, theft, terrorist threats and vandalism all occur within a hospital. Through the use of open systems, leaders can address these issues in a prompt manner that provides the best service for patients. Through the mutual and constant exchange of information, best practices can also be seamlessly integrated throughout the firm. This is a very profound benefit over a closed system which does not enhance the overall amount of information exchange within a firm. A system often interfaces with other systems that may be of a similar or different type. With an open system, information can be used to benefit of all stakeholders within the organization. Aspects such as culture, company values, and other nursing characteristics can also be communicated effectively (Draper, 2011).

Problem through a Closed System Perspective