Problem Solving Receiving and Making Important Phone

Problem Solving

Receiving and making important phone calls has been a serious problem in my daily life. This is a problem of time management and a lack of organization. Making and receiving these phone calls is essential because not doing so is affecting daily life.

In order to confront this issue and solve this problem some amount of brainstorming must take place. According to Carter et al. (2007) "Brainstorming -- letting your mind free-associate to come up with different ideas or answers -- is also referred to as divergent thinking (Carter et al., 2007, 12)." Through brainstorming the root of a problem can be discovered and remedies can be found. Another important issue is critical thinking. Critical thinking involves really investigating a problem to discover the most efficient solution (Elder & Paul, 2003)

According to an article entitled problem solving, one of the ways to solve a problem is to identify what the problems is ("Problem Solving"). In the case of making important phone calls the problems are time management and lack of organization. As it pertains to time management it is sometimes difficult to set aside the time needed to make the aforementioned phone calls. In addition, there is hesitation to even attempt to make the phone call because there is no way to determine how much time the phone call will require. As such, setting aside time becomes even more problematic.

To assist in solving this problem greater attention must be paid to organization. That is, all the phone calls that need to be made should be written down in list form. This list should contain the phone number, the contact person/company and the reason for making the call. The list will be prioritized with the most important phone calls to be made appearing first. Depending on how many phone calls need to be made, they may have to take place over a series of days. The main issue that must be confronted as it pertains to time management is avoiding procrastination. Procrastination makes it difficult to accomplish goals. Procrastination is also a problem because one can easily become overwhelmed and frustrated.

Overall the solution to making important phone calls should be helpful. Making the list will assist in ensuring that no phone calls are forgotten. In addition the list will assist in clarifying why the phone call needs to be made and what needs to be discussed during the call. This type of organization improves the likelihood that the calls will be made and that they will be productive calls.

Setting aside time, making a list and not procrastinating will all assist in having the ability to accomplish the goal of making the important phone calls.

As it pertains to receiving important phone calls the problem seems to be the times at which the phone calls are received. In many cases messages have to be left because there is no one available to receive the call. Work, home responsibilities and other activities often occupy time and there is not enough time to receive important phone calls. A solution to this particular problem would be to ask people to call only at certain time when it is convenient and the phone calls can be received. It is also essential that time be set aside to receive these calls.