Quality Improvements & Org. Change Thesis

This is because the unifying aspect of TQM being able to make more efficient use of resources, production and plant assets, and also reduce time and cost all make immediate contributions to the financial health of these firms and others like them who adopt these practices. References

Akdere, M. (2009). The Role of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations. Advances in Developing Human Resources, 11(3), 349.

Charles R. Emery. (2009). A cause-effect-cause model for sustaining cross-functional integration. Business Process Management Journal, 15(1), 93-108.

Josh Hammond. (2000). The naked truth about business excellence. Total Quality Management, 11(4-6), S666-S673

Jim Walden. (2003). Performance excellence: A QFD approach. The International Journal of Quality & Reliability Management, 20(1), 123-133.

Appendices

Table 1: The Boeing Company Ratio Analysis

Profitability Ratios

12/31/2008

12/31/2007

12/31/2006

12/31/2005

12/31/2004

12/31/2003

12/31/2002

ROA % (Net)

4.73

7.36

3.96

4.51

3.49

1.36

0.98

ROE % (Net)

69.12

59.29

28.04

23.02

19.22

9.07

5.31

ROI % (Operating)

31.53

35.58

17.16

9.74

8.2

1.85

17.49

EBITDA Margin %

8.43

10.93

7.23

7.51

6.35

3.92

9.65

Calculated Tax Rate %

35.72

34.74

32.41

9.41

7.49

-32.18

26.03

Revenue per Employee

374,492

416,742

399,545

358,464

329,017

321,561

327,691

Liquidity Indicators

Quick Ratio

0.3

0.42

0.4

0.39

0.41

0.54

0.44

Current Ratio

0.84

0.86

0.77

0.78

0.72

0.94

0.85

Net Current Assets % TA

-9.22

-7.22

-12.97

-10.36

-10.63

-2.24

-5.65

Debt Management

LT Debt to Equity

undefined

0.83

1.72

0.86

0.96

1.63

1.64

Total...

...

tal Debt to Equity
undefined

0.91

2.01

0.97

1.08

1.77

1.87

Interest Coverage

18.34

28.59

12.89

7.5

5.65

1.16

5.41

Asset Management

Total Asset Turnover

1.08

1.2

1.1

0.96

0.98

0.96

1.07

Receivables Turnover

10.04

11.33

10.92

10.08

9.83

8.65

8.65

Inventory Turnover

4.83

7.51

7.67

9

10.92

8.76

8.25

Accounts Payable Turnover

10.49

11.69

11.43

11.32

12.48

12.23

11.72

Accrued Expenses Turnover

10.66

11.01

8.35

8

10.33

9.97

11.85

Property Plant & Equip Turnover

7.13

8.33

7.65

6.5

6.2

5.87

6.28

Cash & Equivalents Turnover

11.78

10.09

10.67

12.73

13.35

14.49

36.46

Per Share

Cash Flow per Share

-0.55

12.62

9.73

8.88

4.27

4.82

5.44

Book Value per Share

-1.78

11.72

6.01

13.82

13.56

9.67

9.16

Table 2: The Hewlett-Packard Company Ratio Analysis

Profitability Ratios

10/31/2008

10/31/2007

10/31/2006

10/31/2005

10/31/2004

10/31/2003

10/31/2002

ROA % (Net)

8.22

8.51

7.78

3.13

4.62

3.49

-1.75

ROE % (Net)

21.44

18.95

16.46

6.42

9.26

6.86

-3.6

ROI % (Operating)

20.18

19.37

15.3

7.98

9.37

6.48

-3.19

EBITDA Margin %

11.69

10.95

9.7

6.55

8.21

7.43

1.76

Calculated Tax Rate %

20.47

20.85

13.81

32.32

16.66

12.08

EBT

Sources Used in Documents:

References

Akdere, M. (2009). The Role of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations. Advances in Developing Human Resources, 11(3), 349.

Charles R. Emery. (2009). A cause-effect-cause model for sustaining cross-functional integration. Business Process Management Journal, 15(1), 93-108.

Josh Hammond. (2000). The naked truth about business excellence. Total Quality Management, 11(4-6), S666-S673

Jim Walden. (2003). Performance excellence: A QFD approach. The International Journal of Quality & Reliability Management, 20(1), 123-133.


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