Writing effective routine and goodwill business emails

Routine Emails and Persuasive Memos

Routine e-mail

All staff members

Training on work etiquette

The importance of the training is to help improve on the company's productivity. The training will involve proper use of the internet by employees, importance of courtesy and respect among employees, and the efficient use of office equipment. The training has been organized by the company's chief executive officer. Please note that all members of staff are invited to take place in the training process.

The training will be conducted by an independent training company known as Luis Company. The main conference centre will be the venue for the training which is set to start from 9:00 A.M 0n June 2. All staff members have been requested to come with writing materials on that day.

Members of staff should confirm their attendance for the training before May 30, so as to allow for proper arrangements. The Independent training company provides an excellent opportunity for companies to improve their profits and create a perfect environment for all workers. I hope all employees will attend this training.

Yours faithfully,

Mary Williams.

Goodwill e-mail

To: All staff members

Date: May 26, 2012

Brief summary

The routine e-mail has a subject that is brief and clear. The subject summarizes the central idea and gives the reader the overall view of what the email is about. The opening statement amplifies and expands the central idea. The statement is direct so as to save the reader time. The body explains the background information. The information in the body should enhance readability and avoid misunderstandings. The body should be arranged logically and in short sentences so that readers can find the email easy to read

Closing remarks on the routine email include dates, deadlines and a closing thought. This is relevant so as to enable the reader to know when and where a meeting will occur so that they can avail themselves on that day. The closing remarks are meant to encourage the workers to attend the training. The email is polite so that there should not be a feeling of force by the employees to attend the training.

The goodwill email serves as an opportunity to build a good relation between the management and employees. It helps boost the workers morale. When writing a goodwill email, one should be selfless. This means that the email should discuss the receiver. The email shows gratitude to employees for the good work they have done to the company. Specificity of the email is shown by including special details such as telling the workers that their marketing and sales strategy proved to be successful. The message in the email is sincere since the company shows their honest feelings about their workers hard work. The message is direct and short so as to save the reader time and to drive the message clearly to the employees. The main purpose of the message is mainly to spread goodwill to the workers so as to encourage to work harder in their tasks.