Supply and Demand-See Note Please

Supply and Demand-See Note Please

Please use my username at hotmail and I will send the correct paper to you. My phone has been ringing off the hook. I took this only last night. I am working on this now, and will finish in the next hour or so. Thanks

Methods for Leading Change

Risk Determination: Clearly determined whether each different stakeholder perception listed in each category poses high risk or low risk to long-term commitment to change.

Sanjeev Pradhan will likely present a low risk to long-term commitment to change, even though, in the short-term, he may resist this change, because it will impact his department in a very big way. Mary Jo Moran should work with him to make a plan for employee retention and retraining and decide what to do about those who will not be retained. If he believes that he has a say in how his department's employees will be impacted he will be more productive in helping to implement this change. IT people are used to change on one hand because the technology changes frequently and requires somewhat constant retraining anyway.

Katrina Robbins will be resistant to any change which negates her previous work on the order and billing system. Therefore, it is important to involve her in the development of the new system and she should collaborate with Mary Jo Moran on a training plan for department employees. Her long-term commitment to change will hinge greatly upon how involved she is in the process, but should pose no problem as long as she is kept actively in the loop.

Andrew Theron in marketing will pose the highest risk of losing long-term commitment to the change, because he has not taken ownership of the planned change, as reflected in his comment that "you have to decide..." He should be more committed to this change. It is for him to decide how to manage the change within his department, though he may need help. At this point, he may need more convincing that this change is needed to keep the company competitive. Mary Jo Moran needs to work with him on a plan to identify the current status of knowledge within his department and to identify possible mentors for training first, which should probably include Mr. Theron, in spite of his experience.

Mary Jo's knowledge of the people within the company and her background are going to be important all through this process. Regular brainstorming sessions which include her and all the major stakeholders, including the CEO, will help to keep communications lines open and to implement problem identification and trouble-shooting in a timely manner.

Strategies to Address Key Stakeholder Perceptions: Develop a clear strategy to address each stakeholder perception listed in each category. In addition assess the challenges associated with each category.