¶ … Suceed in Social Networking
How to succeed in social networking
In the era of the technological revolution, the internet presents us with countless opportunities to set up a small business and promote it. Still, while the opportunities are increased, so are the challenges. One important challenge to a startup business -- especially an online business -- is that of finding customers. You will not be able to offer samples on the street nor will you be able to directly interact with individuals and lure them. So what do you do? You use social networking.
Social networking is commonly understood as relationing within the virtual community. In a more professional formulation:
"A social networking service is an online service, platform or site that focuses on building and reflecting of social networks or social relations among people, who, for example, share interests and/or activities. A social network service consists of a representation of each user (often a profile), his/her social links, and a variety of additional services. Most social network services are web-based and provide means for users to interact over the Internet, such as email and instant messaging"
(Mashable).
Social networks initially arose as a source of social interaction between members, but they are now being used for marketing purposes as well; and with great success. Here are some of the advantages to using social networking to promote the business:
Social networks are free from charge
They are easily accessible
They do not require special skills and knowledge to be operated
They provide an increased access to customer base
They ensure the segmentation of the customers by already revealing groups constructed on special preferences and other criteria that might be relevant to the firm.
Still, in order to take the full benefits of promoting the business and the products / services within the social networks, it is necessary to take some considerations into account. These refer to the following:
The use of common language, rather than specific language, to best address the customers
The segmentation of the virtual consumer base in order to address those individuals that would need / welcome the products
The creation and usage of promotional materials based on providing information on the offer, as well as the presentation of the benefits of the offer on the potential customers
The creation of a user friendly and appealing interface
The interaction with the members of the social networks outside the actual offer itself, and most importantly, being prompt in offering responses and engaging in communications.
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