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Influential Decision Making / Structures and Lines of Authority
Values are principles that guide our behavior. They are based on our beliefs about what is important and what is not. Attitudes, on the other hand, refer to our evaluations of people, objects, and events. Both values and attitudes can influence our decision making in the workplace (Ruh et al., 1975). For instance, if we value family above all else, we may choose to take a job that allows us to spend more time with our loved ones even if it pays less than another position. Similarly, if we have a negative attitude towards someone, we may avoid doing business with them even if it means missing out on a good opportunity. In both cases, our values and attitudes have determined our course of action. While values and attitudes are not the only factors that influence our decisions, they can often play a significant role in determining the choices we make.
At Amazon Transportation, the movement of goods is a vital part of the Amazon ecosystem, and the company has made significant investments in this area to ensure efficient and cost-effective operations. The Amazon transportation team is responsible for ensuring that products are delivered to customers on time and in good condition. This requires making decisions about how to move products from one location to another, how to optimize routes, and how to troubleshoot problems that may arise during shipment. The team is also responsible for developing new transportation methods and technologies that can further improve efficiency and reduce costs.
Given the importance of these decisions, it is critical that the team members have the right values and attitudes. The most important values for the Transportation unit at Amazon are customer focus, operational excellence, and continuous improvement. These values guide team members in making decisions that are in line with Amazons goals and objectives.
In the business world, the most successful organizations are those that have a clear focus on their customers. What this means...…are developed by the R&D department. Ultimately, then, the values and attitudes of an organization will heavily influence its internal workings.
By supporting the right values and attitudes at Amazon Transportation, the company could make big strides in addressing its turnover problem. Amazon Transportation needs to value employee loyalty and commitment. The company should create an environment where employees feel appreciated and supported, and where they can see themselves staying for the long haul. Additionally, Amazon Transportation should focus on fostering a positive attitude among its employees. A positive work environment will go a long way in keeping workers happy and engaged, and less likely to leave for greener pastures. Ultimately, however, Amazon Transportation should promote a culture of respect and teamwork. By valuing its employees and fostering a positive workplace culture, Amazon Transportation can make significant progress in addressing its turnover problem. Moreover, it could incorporate symbols that reflect these values into its workplace and thus support the adoption of these values and attitudes in accordance with…
References
Hassard, J. (2002). Essai: Organizational time: Modern, symbolic and postmodern reflections. Organization Studies, 23(6), 885-892.
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370.
Ruh, R. A., White, J. K., & Wood, R. R. (1975). Job involvement, values, personalbackground, participation in decision making, and job attitudes. Academy of Management Journal, 18(2), 300-312.
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