Team Building Conflict Resolution
Team Building and Conflict Resolution
What are the main problems this team is facing? What action plan will your team put in place for improvement?
Although this consulting firm may have assembled a variety of talented and qualified people to work together, this group is not a team. These people need to find ways to share information so that their different areas of expertise and experiences with different company cultures cohere and the group becomes a team. It is possible that all of these personalities are very different. Some people may be more introverted than others, or they members may come from very different organizational or professional cultures that have varied levels of acceptance of contentiousness and debate.
A clear goal and a clear sense of community must be created, to shift this group of people from individualistic perspectives, to a team-oriented goal-directed philosophy. An action plan might look something like this. First, a meeting must be convened where all twelve members of the group should sit down and write what they think is the goal of the team. Next, they should write down what unique skills they add to the team that furthers accomplishing this objective. Next, they should write down what every member adds to the team. Each person should share their thoughts and comments.
The overall goal of the project should be agreed upon by the group that relates to the finance organization's objectives to reduce costs and improve customer service. A timetable should be established by the project manager, of subsidiary goals and responsibilities. Leadership roles should be delegated to individual team members to meet these objectives, such as creating new training schemes, new marketing strategies, and improved logistics. This will underline everyone's important role in realizing the overall objective, even the part-time workers. The team will reconvene at regular intervals, to make sure the different specific goals are being accomplished. All members of the team must be at every meeting, according to the new rules set for such meetings, all members will have a specific time to speak, and the official role of the facilitator will rotate, so every member has a chance to dominate the proceedings. Attendance will be mandatory, and so will timeliness. With this action plan, the necessity of each and every team member's input will be reaffirmed at every meeting, and all members will have a chance to feel as if they are part of a group, and can lead the group when necessary.
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