¶ … Team and the Team Goal
The team that will be discussed in this paper is a workplace team that was formed to analyze and design a system that will provide their company with automation of most of the manual processes that the company and its customers undergo in business transactions. The team was named Strategy Solutions Team.
The Strategy Solutions Team was composed of one representative from each department of the company such as the billing department, the marketing department, etc. Each member is knowledgeable enough to provide the concerns of his department and to provide pertinent ideas for the new system that will be useful to his department. The goal of the Strategy Solutions Team was to analyze and design the new system in business structure format, that is in terms of the system's flow and usability to the business and users, and to come up with systems requirements and specifications. The technicalities of the systems requirements that the Strategy Solutions Team will produce, in terms of the actual development of the system, will be handled by the IT Development Team.
The nature/source of the team conflict
Because the Strategy Solutions Team is composed of members from different departments of the company, the work schedule of each member varies. The team found work schedule conflicts every time there is a need for team meetings. Instances happen when some members cannot attend meetings because of immediate work attention that they need to provide to their respective departments.
Impact of the team conflict on the team members
The output of the team, which is the business and users specifications of the new system, needs to meet its set deadline in order for the IT Development Team to start the system's development.
To accomplish this, every meeting must reside even if some members cannot attend due to conflict with their work schedule in their department and the schedules of the Strategy Solutions Team....
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