Strategic Assessment of a Health

Strategic Assessment of a Health Care Organization

Strategic Assessment of Health Care Organization

Over the last several years, a variety of health and safety issues have been increasingly brought to the forefront about a number of hospitals. Part of the reason for this, is because the general public is demanding the highest quality care. In the case of California Hospital Medical Center in Los Angeles, they are wrestling with their own challenges. This is despite the fact that they are ranked as one of the top health care facilities in the country (according to recent study that was conducted in U.S. News and World Reports). ("California Hospital Medical Center," 2011) The reason why, is because the industry is changing and there are number of issues that could have an effect on the long-term financial viability of hospital. Over the course of time, this can become problematic as it will affect: the kind of services they are providing and their image in the community. As a result, administrators must be prepared to adapt to the various challenges that they are facing. To fully understand how to do this requires: creating a leadership strategy that will address these challenges in the future. This will be accomplished by: defining the resources that will be needed and how the strategy can be measured for its effectiveness. Once this takes place, it will provide the greatest insights about facility's ability to adapt to the different challenges that they are facing.

Define the hospital's needs in terms of resources to make your plans work.

To understand the resources that will be required; means that we must look at some of the various weaknesses inside the facility itself. A few of the most notable include: there is inflexibility in the decision making process, management's conservative approach will have an impact on the kinds of treatment options that are available, many of the capital spending projects are becoming a financial drain, there are high levels of employee turnover and there is increasing amounts of negligence among the different staff members. These elements are important, because they are illustrating how the facility is facing a number of challenges that are beginning to: have an effect on the quality of care that is being provided. To prevent the situation from becoming worse, various resources must be placed strategically. This will provide us with the necessary tools to effectively tackle these problems.

The different resources that will be needed to help address the challenges facing the hospital include: allies in the staff / administration, the capital necessary to quickly fix pressing issues, the ability to streamline the decision process and the power to discuss with outgoing employees why they are leaving the facility. These different tools are important, because they are defining what resources will be: required to address these challenges and they are providing an idea of the overall scope of these issues. (Ledlow, 2011, pp. 237- 250)

The way that we will implement these various resources as a part of our strategy is by: conducting a survey about how employees feel these issues can be rectified. At the same time, administrators will identify allies inside the various departments. They can tell them about the underlying challenges and what steps need to be taken to address these issues. These different individuals can become a part of a committee that will work with: staff members at dealing with these problems. Over the course of time, this will provide specific insights about how to: effectively tackle these issues and a time frame for addressing them. (Ledlow, 2011, pp. 237- 250)

Present how the effectiveness (success) of your plans will be measured?

The effectiveness of the strategy can be measured using anonymous surveys of patients and staff members. This will take place once every six months and will be the responsibility of the Human Resources department. Their focus will be to determine if the underlying negative trends for each the problems are reversing. At the same time, they are seeking out some kind of information about new issues that could be starting to become a problem. This will provide administrators with real time information about how the program is working. They can use this to: make adjustments in different resources that are allocated and determine what the staff is focusing on. The patients will be able to tell administrators about: what services they demand and if there are any unknown problems surrounding the quality of care they are receiving. This will help to improve the ability of the hospital to deal with various challenges. Once this occurs, it means that they can enhance the underlying amounts of care that are being provided. (Wreden, 2002)

Clearly, there are a number of different challenges that are affecting California Hospital Medical Center. The most notable include: there is inflexibility in the decision making process, management's conservative approach will have an impact on the kinds of treatment options that are available, many of the capital spending project are becoming a financial drain, there are high levels of employee turnover and there is increasing amounts of negligence among the different staff members.