¶ … Cisco highly successful ERP effort. What accounts success? What important things CISCO correctly? * Please reference ( attached paper), search / sources/references.
Cisco's ERP
Cisco is one of the most successful global companies. The sources of its success are numerous, to include among others, a well developed business plan or the creation of market efficiencies. Still, one notable contribution to the success of the company is represented by the ability to understand market features and adapt to them.
Cisco has developed and sold countless devices that supported and propagated technologic innovation and evolution. In an age in which the internet was beginning to make a more notable presence within the business community, Cisco created a new system that would further support business operations.
This was represented by the ERP -- enterprise resource planning system. ERPs are one of the most complex and useful technologies used by the modern day economic agents. They represent systems which integrate data from the external and internal environments. They process it, store it and use it so that it supports the organizational operations at all company levels, including financial, marketing, management, product development and so on. ERPs are as such an integrative tool helping the company reach its overall objective.
The success of Cisco's enterprise resource planning systems is based on a multitude of elements, all of which contributed to the success of the product, and ultimately the firm's triumph. Among the more notable of these factors, one could pin point the following:
The organizational commitment to innovation, which supported the company in creating new products and services, and continually enhancing their quality.
The organizational commitment to continued customer support and satisfaction, due to which the firm has continually strived to improve its products and services. At this level, the company has strived to set new quality standards throughout the industry
The commitment to knowing the customers, understanding them and adequately serving their needs. At this level, the company has conducted intense research to identify the needs and wants of its customers and to best understand and serve them. The company is continually striving to serve customer needs, even when they -- the customers -- are yet unaware of the existence of these needs. This particular feature has played a tremendous part in the success of Cisco's ERP.
A strong managerial model, focused on finding a balance between control and decentralization; at this level, the company placed a great emphasis on maintaining structure and clearly defined roles within the entity.
The development of strategic partnerships through which the company increased its chances of attaining its objectives.
The systematization of all acquisitions within an efficient business process, and last
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