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Trainer Case
Personal Trainer, Inc. is a full-service athletic facility and membership club, and with its new supercenter will finally offer all of its services -- athletic equipment, a swimming pool, childcare and child fitness program, a snack bar, and various lessons -- all under one roof. There are numerous processes carried out by the business to achieve these ends in an efficient and productive manner, including membership enrollment and maintenance, ongoing program development, and facilities management. The addition of 24/7 online access can provide members with more opportunities to track progress and engage with Personal Trainer, Inc.'s program offerings an advice.
Gray is clearly not in full support of adopting a new information management system; though he is not entirely opposed to such a development, he does not seem to find any necessity or even any advantage in making this move. Susan responds vey effectively, however,...
This enables the pair to find a way to work together and move forward, opening Gray to the reception of new ideas.
4)
Personal Trainer, Inc. could benefit from a wide array of information management systems, especially enterprise computing, knowledge management, and user productivity. Adopting new and tailor-made systems in each of tehse areas would allow the company to maintain membership and payment records with ease, and to correlate these with program use and appreciation as well as other indicators of customer satisfaction. Future web-based developments could allow club members to check progres, record stats, and otherwise maintain a health/athleticism profile with the company that could be used as data and will increase brand presence and recognition with consumers.
Chapter 2
1)
Personal Trainer, Inc. will provide a safe, fun, and engaging…
First, as Personal Trainer expands globally, the system will be available through web browsers anywhere in the world. Second, the ease of completing system upgrades across all users at the same time needs to be taken into consideration, and the use of the Web-based system architecture hosted on a Software-as-a-Service (SaaS) platform is critical. Third, by taking this approach Susan can b e assured there will be higher levels
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