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It would have been much better to have had online tools including a real-time blackboard or electronic space to write down and share files in real-time without having to wait on e-mail for everyone to get the attachments. Also, the ability to collaborate in real time, the next step in the virtual team process, would have been much more effective with better electronic tools. This also parallels with the virtual team lifecycle process. The growing reliance on collaborative platforms that can manage real-time communication and collaboration continues to grow as companies recruit globally for their virtual teams to get the best talent available (Townsend, DeMarie, Hendrickson, 1998)
In conclusion, the experiences of being part of a virtual team showed me just how critical it is to have a common set of expectations and a clear approach to communicating what needs to be done. Just relying on electronics-based tools doesn't make this happen alone. Virtual teams...
The nuances and ways each person communications, collaborates and work can get lost if just e-mail is used alone. Having conference calls helped to better understand what each team member was discussing and thinking. The use of collaborative tools that are real-time would also help immensely as well.
References
Berry, G.R. (2011). Enhancing effectiveness on virtual teams. The Journal of Business Communication, 48(2), 186.
Furst, S.A., Reeves, M., Rosen, B., & Blackburn, R.S. (2004). Managing the life cycle of virtual teams. The Academy of Management Perspectives, 18(2), 6-20.
Townsend, A.M., DeMarie, S.M., & Hendrickson, A.R. (1998). Virtual teams: Technology and the workplace of the future. The Academy of Management Perspectives, 12(3), 17-29.
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