Bright Horizons Family Solutions as an organization can leverage its human resources so as to come out the best in the competitive industry by having the best leadership team on board. With this great leadership on board, the customers and also investors are likely to have faith in the business hence facilitating their growth. The company should also hire the right people to offer their services; the people hired should have values which are aligned with the company's objectives and goals.
Bright Horizons Family Solutions
You writing Bright Horizons Family Solutions... guidelines, 4 pages cover issues. 1. Describe nature organization, size, specific human resource challenges faces. 2. Describe major legal concerns organization recommend concerns addressed.
Bright Horizons Family Solutions is a company specialized in child-care provision, education and employer-sponsored child care.it is the largest company offering such services in the entire United States. This company came about as a result of a merger between the bright horizons previously based in Massachusetts and the corporate family solutions, and it has been growing ever since, with 18,000 employees working for the company at per the December 31, 2006 statistics. Bright Horizons Family Solutions not only offers its services in United States but also in United Kingdom, Canada, District of Columbia, Ireland and Puerto Rico (Hoover's, 2007).
Some of the work place services offered by Bright Horizons Family Solutions include; center-based child care, before and after school care, summer camps, elementary school education, vacation care, back-up care, college admissions counseling services, education and enrichment programs, and other family support services. Their workplace service is designed for the working families with their services structured to meet the business objective of the employers and the family needs of their employees.
With the large number of clients, this company is faced by some challenges. One of the major challenges is the ever increasing number of employee files and documents. This makes it difficult to for the human resource department to analyze, store and even retrieve such documents incase needed (Stebbins, 2001). Other challenges include poor strategic alignments and motivation of employees because this helps to keep their productivity high.
The company is also faced by some major legal concerns which revolve around their employees' code of conduct and the company's business ethics. All employees are expected to carry themselves as professionals, they are to promote honesty, carry out appropriate public disclosure, and they are to be ethical and legally compliant while working. Some of the legal issues arise due to a situation where a company employee is faced with conflict of interest, disclosure of records, inappropriate use of company's resources, dishonesty at their work and even fraud.
Each and every legal concerned the company faces should be tackled in the following ways; conflicts of interest can be prevented or stopped through having different independent employees to make the necessary judgments, on top of that a client should be handled by more than one employee so as to reduce the cases of conflict of interest and also to facilitate consultation for quality work. Fraud and inappropriate use of company's resources, on the other hand, can be prevented by having a vigilant and active supervisory/human resource team to detect any cases of fraud and inappropriate use of company's resources (Hoover, 2007).
Due to the increasing number of files and documents received daily, and also the likelihood of the company venturing more into international markets. The company should consider reducing the piling of documents through scanning of all documents hence storing the document in forms which occupy very minimal space and can be retrieved easier and faster.
Bright Horizons Family Solutions can address the current or anticipated human resource concerns in the following ways. As the company strategizes to expand, it may be faced by stiff competition from other businesses offering the same services in those other countries they are venturing in. This competition can be reduces first by expanding to countries which have companies/firms which they already have contract with. This makes it easier to penetrate the market. Also they can tackle competition by their key strategies involving quality of care, site convenience and their cost of service. These three key factors normally stand out from the rest to make them the most favorable company globally.
During their expansion to other countries, the HR department should ensure that they have involved some of their most experienced employees to take part in setting up of the new branch in the new country. They should also have realistic expectations, with some basic knowledge of the place and some of the challenges their workers are likely to encounter which may hinder their performance (Peteraf, 1993).
As much as it is for the best interest of the employee to be relocated together with his/her family. Wherever the human resource department does not cater fully to their needs, it poses a risk to the employee's performance. This is because he/she will be challenged by the new experiences and cultures in a foreign land and this may bring out unproductivity. The employee affected also loses faith and confidence in their Human resource department's ability to manage their duties effectively and this will reduce other employees' willingness to be relocated to other countries.
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