816 words

CEO accountability and the on-Time Airlines customer service crisis

The snowstorm event which delayed, stranded, and kept "dozens of passengers as virtual hostages on planes for several hours" (Case Study. N.D.) called for rational and forward thinking by airline staff and the executive management team.

~5 min read

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1,297 words

Corporate social responsibility in correctional facilities and prisoner rehabilitation

What is Social Responsibility and how should a Correctional Facility (Jail) organization respond to its social responsibilities?

~7 min read

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613 words

Core competencies and technological innovation in service industry operations

Why are core competencies so important in service industries? The profit margin for many service industries can be razor thin.

~4 min read

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1,695 words

Organizational structure and leadership at Embassy Suites Asheville

The corporate structure at an organization like Embassy Suites tends to be somewhat formalized and dense.

~9 min read

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1,347 words

Southwest Airlines' mission and vision statements analyzed

"The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit" (Southwest Airlines, 2011).

~7 min read

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659 words

Personal investment portfolio strategy and stock selection analysis

At first, my investment strategy entailed a balanced portfolio, culling from some conservative examples of traditional stocks such as American Express (AXP) and Citigroup (C) as well as Safeway (SWY), all of which I invested in substantially and purchased at least 500 shares of.

~4 min read

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654 words

Personal liability for partners in an unregistered law firm LLC

May Able, Baker, and Charlie each be held personally liable for the economic loss to Able's client caused by the disclosure of confidential client information? Discuss.

~4 min read

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1,990 words

Analyzing organizational congruence at Whole Foods Market using the Nadler-Tushman model

Is There Congruence? Whole Foods Market is one of the preeminent organic food retailers in the U.S.

~10 min read

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1,296 words

The False Claims Act and healthcare fraud settlements

False Claims Act (FCA) was enacted during the Civil War to arrest frequent fraud against the United States government.

~7 min read

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666 words

Are leaders born or made? A leadership development analysis

Debates whether leaders are made or born have continued to evoke striking opinions for a long time. Some people believe leaders are born, meaning that they are naturally strategic, intelligent, charismatic, and visionary.

~4 min read

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