3,485 words

Knowledge management applications in call center customer service

Knowledge management has been practiced for quite a long time. Indeed it's a function that is naturally practiced in all human organizations. It is done in informal ways by all the people who undertake activities so as to improve integration tasks and knowledge production.

~18 min read

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4,790 words

Byzantine influence on Grand Mosque of Damascus construction

Islamic Golden Age was open to the humanistic notions of individualism, liberalism, religious freedom, and cross-cultural exchange (Hassan).

~24 min read

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2,535 words

Steven Holl's Kiasma museum and architectural phenomenology

Kiasma, the Musuem of Contemporary Art in Helsinki, Finland, takes its name from the Finnish word for chiasma, which was the original title of architect Steven Holl's winning design.

~13 min read

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2,599 words

Factors driving employee retention in financial institutions

The field of human resource management has often been concerned with the factors affecting the retention of the employees. The current study sets out to assess these factors in the context of the financial institutions.

~13 min read

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4,818 words

Starbucks' financial recovery and growth strategy analysis

Starbucks operates in the quick service food industry, with a coffee specialty. It has a differentiated strategy whereby it sells premium coffee-based drinks, along with food and ancillary products.

~25 min read

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3,170 words

The dollar's role as the world's reserve currency and potential challengers

While in the 1970s or 80s it might have been the yen or the deutschmark, the creation of the euro in 1999 brought a new competitor onto the scene. In its first few years, the euro became increasingly popular.

~16 min read

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2,627 words

Woolworth Limited's business strategy and competitive challenges in Australia

Woolworth Limited is the food and takeaway liquor retailer in Australia, often colloquially known as "Woolies' and going by the slogan 'The fresh food people'. It operates in every Australian state and territory.

~14 min read

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3,195 words

Pace University's web marketing strategy for student recruitment and engagement

Pace University is a comprehensive non-profit university that offers its educational services to online students and to the more traditional brick-and-mortar student.

~16 min read

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4,219 words

Early Native American history and European colonization impacts

The first Indians arrived on the North American continent subsequent to the end of the Ice Age approximately 15,000 years ago. These early Indians arrived from Siberia as they passed through Alaska and gradually settled throughout what is now the United States.

~22 min read

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4,112 words

Decision-making strategies in Israeli and United States foreign policy

Within any organization or process, there is the cognitive and purposeful role of decision making that is the result of taking in stimuli, choosing from alternatives, and making a final choice of an action, in action, or choice of action.

~21 min read

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