References
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E-User. The context for supply and demand of public online services in...
The goals at which this process is aimed can concentrate on creating benefits primarily for one party or on creating benefits for both parties.' (van der Pluijm and Melissen, 2007, p.1) Multiple-sided city diplomacy is a "diplomatic process in which more than two parties are involved, representing various cities." (van der Pluijm and Melissen, 2007, p.1) van der Pluijm and Melissen state that associations of municipalities "such as United Cities
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