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The gym staff (orientation guides, trainers, class instructors) treat the employees who use the gym as customers, but since both the gym staff and the employees are ultimately employed by Sony Pictures, the gym users are internal customers.
External customers are the end-users, whose money spent on the company's product or service keeps the company in the black and pays for the employees' salaries. This is the important distinction between the two types of customers. The end-user keeps the company afloat, while the internal customers are a drain on the system. However, both are a necessary element of the corporate machine. Using the Sony Pictures example, there are two levels of external customers. For a theatrical release film that Sony distributes itself to the theaters, the first level of external customers...
The ultimate end-user is the ticket purchasing movie-goer because a portion of that ticket cost goes back to Sony and determines whether or not the film made enough money to be considered a box office hit, or a flop. For a straight to video movie that Sony Pictures purchases completed from a producer, it will distribute such film internationally through distribution companies that will pay Sony the right to distribute the film in certain forms in certain territories. Those distribution companies are the first level of external customers, then again, there is the end-user who purchases or rents the DVD or downloads the electronic version of the film for a fee. A portion of that fee paid by the viewer goes back to Sony. Both
32, and Pepsi's ratio is .29. These are close, but suggest that Pepsi is actually able to generate more revenue for every dollar of property and equipment it owns. This makes sense given the operational differences at these companies; as noted above, Coca Cola does not actually own or operate all of the production elements for its products, thus it makes sense that is has much lower property values than its
Benchmarking Managerial accounting and financial accounting are based on different principles. Financial accounting is a formal system that is based on reporting to both internal and external stakeholders. As a result, financial accounting is based on a set of rules that is common to all public companies. Within these rules, the methods of accounting and reporting must be similar at these companies, so that people viewing the financial information can compare
The input to determining what to benchmark is to recognize the productivity or results or result of the business unit. The product may not be willingly obvious. Then it is time to recognize the procedure of the consumer's reports and set of opportunity. The purchaser is the person or group with a serious need. The customer's prospect drive the classification of the products, services or development to be benchmarked,
Benchmarking Keyloggers for Gathering Digital Evidence on Personal Computers Keyloggers refers to the hardware or software programs, which examine keyboard and mouse activity on a computer in a secretive manner so that the owner of the computer is not aware that their actions are monitored. The keyloggers accumulate the recorded keystrokes for later recovery or remotely convey it to the person employing them. Keyloggers aimed to serve as spyware and currently
As shown in Appendix 2 these report gives a complete and detailed picture of candidate's personality type, classifying him to one of five main types: A-director, B - socializer, motivator, people person, C - thinker, analytic, D - supporter, X which means that personality has two types synergized. Interviewing as the most used employee screening skill Another very effective method of prospective employee evaluation is evaluation interview. Evaluation interview was a theme
Critical activities and combinations of activities Reduce labor costs, close plant and pay down outstanding debt Activities are strategically important Addressing customer demands, quality and helping to maintain a low cost structure Ford's Profit Margins The analysis of the value chain shows how Ford is taking steps to increase their profitability, by dealing with a host of issues that could have an impact upon quality. This is important, because this is helping to improve Ford's