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Cross-cultural conflict managementAccording to the research of Geert Hofstede, Malaysia scores a 26 on individualism, which means that it is a collectivist country, characterized by “long-term commitment to the member group”, where loyalty is one of the most important aspects of the culture (Hofstede Insights, 2018). Because collectivist cultures place a value on long-term relationships, and loyalty to the group, these elements help define when conflict exists, and how it is resolved.
Indeed, the idea of conflict itself is subject to cultural values – the American view of conflict tends to reflect when two people disagree on something, and that disagreement seems to be intractable. Yet, in many of Asia’s collectivist cultures, the approaches to conflict are quite different. Part of the difference is that in the US, interpersonal conflict can be resolved by the two parties simply walking away from the transaction or conflict. In Asia, time frames are longer and relationships matter more, so people may define conflict differently. In essence, if there is interpersonal disagreement in a country like Malaysia, the two people might realize that they need to continue working together or living together, for a much longer...
The ability to simply walk away is much lower, and that raises the bar for what is even perceived as conflict. A small slight can be the source of conflict in America, but in most collectivist cultures small slights are simply not considered a worthwhile source of conflict.
In Malaysia, the preference of conflict resoluition styles is for the integrating and compromising styles, whereas in the US the preference is for the competing style (Lather, Jain & Shukla, 2010). There are a couple of reasons why Malaysia is so different in this regard. Integrating makes sense because Malaysia is an integrated country, consisting of Malay people, Indian people who were brought over by the British in the 19th century, and Chinese, who have been migrating to Malaysia for several hundred years. This mix of people is compelled to live together in one country, so they rely on integration and finding compromise just to make their country work. It is no surprise, therefore, that this is the predominant conflict resolution style in the country.
The integrating and compromising approaches align with face concerns, both self-face and mutual face. The different parties understand that if they work together to find common ground,…
Malaysia Having an understanding of one's personal culture is the foundation of building an understanding of another culture. It is a person's culture that affects their personal values. These values then affect their attitude toward everything. This attitude then affects the individual's behaviors, which further supports the culture. This cyclical relationship has an individual's culture and actions inextricably intertwined. To further understand my personal culture, I locate my Malaysian culture on
Supply Chain Management Hypothesis defined Concepts of SCM and the evolution to its present day form Critical factors that affect SCM Trust Information sharing and Knowledge management Culture and Belief -- impact on SCM Global environment and Supply Chain management "Social" and "soft" parameter required for SCM Uncertainties This chapter aims to give an outline and scope of the study that will be undertaken in this work. The study lays out the issues faced by manufacturing organizations when it comes
Software quality management, compliance, and collaboration across the entire organization also need to be integrated at the process and role level with the LMA supply chain. As the LMA supply chain is very unique in that it specifically deals with prototypes often that are under covered under security guidelines and clearances, there needs to be continual focus on change management and task ownership in this area as well. For
1.3. Summary of argument, Hypothesis The role of leadership styles and their applicability to the success or failure of mergers, acquisitions and alliances is the focus of this research. Any leadership study, to be relevant, must also focus on the needs of those served by the organizations studies. That is why in the proposed Change Management Equilibrium Model have customer-driven processes at their center or core. The focus of the research
Diversity Consciousness Expanding Diversity Consciousness Diversity can be viewed in many ways and it can be experienced in both outer and inner phenomena. We find that diversity of people is present in our dreams, feelings, states, religions, thoughts, ethnicities, ages, political views, sexual orientations and physical abilities. A life can become more sustainable and richer through these differences. We all know that there is not one kind of vegetable, person or point-of-view.
" According to Kaur (2009) Many government and tourist agencies have adapted their organizations to offering services that are related to ecotourism activities. A high fiscal commitment is also contributed by the Ministry for its development. For instance, a total of RM1,009 billion was allocated for the development of the tourism industry during the Eighth Malaysia Plan [8 MP] (Eighth Malaysia Plan, 2001 in: Kaur, 2009). Malaysia claims a vast range