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¶ … Knowledge-Creating Company:
Although written nearly two decades ago, Nonaka (1991) writes from a time when uncertainty for organizations was the only certainty, which is still common today. Shifting markets, advancing technologies, and rapidly changing customer needs leading to products becoming obsolete leads to an environment where a certain type of organization can thrive -- a "knowledge-creating" company. According to Nonaka, a knowledge creating company is one "who's sole business is continuous innovation" (p. 96). Honda and Mazda are used as primary examples of middle managers take the knowledge unique to frontline employees, as well as senior management, and transforming it into continuous innovation that has led to these companies' success.
Four Dynamics for Bringing Use Back into Software Reuse:
Desouza, Awazu, and Tiwana (2006) detail the four factors affecting the reuse software coding to improve efficiency and efficacy. The first factor is that senior developers rarely use code available on public sources, having rich private spaces and more effectively being able to recode the artifact from scratch. In contrast, a second finding is rookies and novices often turn to public sources. Thirdly, software engineers working in groups are more likely to reuse knowledge that has been shared within their work group, than from outside the group.
Integrating Knowledge Management Technologies in Organizational Business Processes:
Malhotra (2005) investigated the integration of "knowledge management strategy and technologies in business processes for successful performance" (p. 7). Using a comprehensive review of research, theory and practices in knowledge management, Malhotra developed a framework that explained how 'critical gaps' between related knowledge processes, technology inputs and business performance can be overcome, for both technology-push and strategy-pull models. The author found that the strategy-pull models were superior due to 'plug-and-play' innovation.
References
Desouza, K., Awazu, A., & Tiwana, A. (Jan 2006). Four dynamics for bringing use back into software reuse. Communications of the ACM, 49(1). p. 96-100.
Malhotra, Y. (2005). Integrating knowledge management technologies in organizational business processes. Journal of Knowledge Management, 9(1). p. 7-28.
Nonaka, I. (Nov/Dec, 1991). The knowledge-creating company. Harvard Business Review. p. 96-104.
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