816 words

CEO accountability and the on-Time Airlines customer service crisis

The snowstorm event which delayed, stranded, and kept "dozens of passengers as virtual hostages on planes for several hours" (Case Study. N.D.) called for rational and forward thinking by airline staff and the executive management team.

~5 min read

View paper →

960 words

RadioShack's controversial mass layoff by email communication

RadioShack is a consumer electronics goods and services seller that operates more than 4,000 stores around the world. Over the past several years, the company has undergone a run of executive management changes including ten new changes to vice presidential and upper management level jobs.

~5 min read

View paper →

1,024 words

DuPont's evolution through technology, innovation, and organizational adaptation

Since DuPont's beginnings in the 19th century, the company has been continually at the forefront for: innovation, research and development.

~6 min read

View paper →

1,143 words

The ethics of advertising unhealthy foods to children

It is permissible for companies to market unhealthy food and non-alcoholic beverages to children." In the United States, freedom of speech applies to commercial speech.

~6 min read

View paper →

2,710 words

Table manners and professionalism in business dining situations

Dining etiquette and table manners are thought to be more significant to a person's career triumph then one thinks. Proper table manners are connected with professionalism. Bad table manners are related to a lack of professionalism.

~14 min read

View paper →

2,625 words

The art of business conversation and customer retention

Often when people speak to each other, all they're doing is trading information. They are often doing this is an abrupt manner, feeling short of for time. But simply trading information does not usually impress contacts or win any repeat customers.

~14 min read

View paper →

917 words

Internet business models and digital rights management systems

The many potential business models the Internet continues to serve as a catalyst of are also bringing rapid change to intellectual property rights, licensing, pricing and compliance online.

~5 min read

View paper →

3,017 words

Unethical advertising practices and their harm to children

The fundamental business model of advertising is changing drastically as the Internet becomes a much more prevalent communications channel, capable of being specifically targeted to audiences of consumers while also providing the ability to measure the performance of all forms of digital…

~16 min read

View paper →

1,313 words

Ethical considerations in Lowe's business operations

The audience for this presentation has some interest and knowledge regarding business operations. This presentation may additionally be appropriate for those who have some introductory to moderate professional experience in the field of business operations.

~7 min read

View paper →

1,725 words

Professional ethics and duties in attorney conduct under the ABA Model Rules

No professionals are more maligned for being unethical than attorneys, yet attorneys are one of the few professions that have adopted and adhere to a strict code of professional ethics, the violation of which can result in the end of a career and other severe sanctions.

~9 min read

View paper →