Skokie Public Library as a Learning Organization

Introduction: Skokie Public Library as a Learning Organization

The Skokie Public Library in Illinois is distinctive in many respects, not least because it has won several awards, including the 2008 National Medal for Museum and Library Service. The library functions on the premise that it exists to assist its users in finding and gaining information, and all of its activities revolve around that central purpose.

A special vocational counselor attends the library once a week, and there is an Employment Resource Center where patrons can find information on career development, job opportunities, and self-employment. Community members are also involved in presenting informative and entertaining lectures about their work. Competitions are held so that users of all ages — from teens upward — may participate and win prizes; these include piano recitals, poetry readings, and similar events. During the summer months, the library runs a range of workshops categorized by age group and featuring a wide selection of activities designed to inform and entertain. Throughout the year, the library holds recitals and outdoor movie screenings where families gather to picnic and watch films on the lawn.

Unlike most libraries, the Skokie library covers an exceptionally broad range of subjects — from neuroscience to sociology and archaeology and beyond — so that patrons regardless of profession or interest can find material relevant to their needs. To that end, the library has assembled a group of professionals from specific fields whom it consults regularly regarding new acquisitions, which are frequent and well selected.

Earphones are strategically placed throughout the various sections so that users can sample prospective music. At least two movie screens display instructive documentaries continuously for both children and adults. The children's section features a puppet show, a Lego area, and computers tailored for various age groups — with the youngest children's stations showcasing games and read-along books. Chess sets are available for adults and children, and during the summer and other seasons special themed toys are set out accordingly. The children's and adolescent section is divided into three segments, with furnishings and content reflecting the needs of the very young, middle-school students, and adolescents respectively. In each segment, computers, workstations, and seating reflect the age group and its interests.

Computer resources for adults and teens are available throughout the library, and free Internet access is provided. The library also loans out laptops. There is a Digital Media Lab where patrons can produce their own films, compose music, and create posters — in effect offering all the capabilities of a desktop publishing studio. To help users acquire basic and advanced computer skills, the library runs regular free courses at various levels. There is also a dedicated section with literacy material for ESL students.

To ensure that patrons are helped as thoroughly as possible, the library maintains a round-the-clock inquiry station (Information Services) where people can call, email, or engage online with research staff.

This description touches only the surface of what the library offers. Its credo is to promote lifelong learning, discovery, and enrichment through a broad spectrum of materials, technologies, and experiences — and it certainly goes far in delivering on that promise. When asked to identify a model learning organization, none more readily comes to mind than the Skokie Public Library.

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