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Business Model
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What is Business Model?

A business model describes how an organization creates, delivers, and captures value — defining the relationship between a company, its customers, and the market it operates in. Business courses across management, strategy, entrepreneurship, and organizational development regularly ask students to examine business models because they sit at the intersection of planning, operations, and competitive positioning. The topic is academically interesting precisely because no single framework applies universally; models must account for the specific services a company provides, the customers it targets, and the broader market conditions it faces.

The papers archived on this topic approach business models from several distinct angles. Case-study analysis is common, with papers examining specific organizations — including Skype, Telstra, and Redbox — to evaluate how their models perform under real conditions. Other papers take a strategic lens, linking business model design to human resources, finance, and organizational change. Some focus on emerging technologies such as RFID and cloud computing to explore how innovation forces companies to rethink service delivery and management structures. Still others address sector-specific challenges, such as attracting and retaining teachers or assessing the productivity of teleworking arrangements.

A strong essay on this topic begins with a clearly scoped thesis that connects a company's model to a specific outcome — growth, failure, competitive advantage, or adaptation. Evidence drawn from operational data, market behavior, and organizational structure tends to carry the most weight. One common pitfall is treating a business model as a static snapshot; strong essays account for how models evolve in response to changing customer needs, market pressures, and internal management decisions.

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Paper Undergraduate
Systems theory and General Motors' organizational inflexibility
The bankruptcy of General Motors and Chrysler, and the flagging fortunes of the formerly 'big three' dominant American automakers cannot be entirely blamed upon the recent economic downturn and credit crisis.
Paper Undergraduate
The YMCA's mission, programs, and psychological benefits of exercise
YMCA represents one of the largest community service agencies in the world. It currently services nearly 45 million members through providing programs that promote a healthy mind, body, and spirit.
Paper Doctorate
Team-based compensation systems and organizational productivity
This special report presents a study on team-based compensation systems to: analyze different issues, problems and benefits associated with implementing this kind of reward program in an organization.
Paper Masters
Social networks and customer relationship management systems integration
Information Age: Power, Peril, and Promise of Social Network Integration with Customer Relationship Management Systems
Paper Undergraduate
Electronic Health Records implementation at an urgent care clinic
CCHIT: The Certification Commission for Healthcare Information Technology (Bennett, 2009,
Paper Undergraduate
AIG's financial bailout and ethical failures during the 2008 crisis
The exceptional lack of ethics during the first years of the 21st century immediately triggered an onslaught of global legislation that sought to enforce governance and compliance across businesses globally.
Paper Masters
Jeff Immelt's diversification strategy at General Electric
When Jeff Immelt took over as CEO of GE in 1981, his approach was different than that of the previous CEO, Jack Welch. In the past, GE was used to double digit growth under Welch's leadership, but 911 happened only four…
Paper Undergraduate
Mary Kay's e-commerce systems and digital transformation strategy
Mary Kay has a unique business model whereby all sales are made through independent consultants who seek their own customers and sell the products using their own marketing methods.
Paper Undergraduate
CRM implementation for Dell's build-to-order sales strategy
Driving Greater Accuracy of Build-to-Order
Paper Masters
General Mills' customer satisfaction strategy and business success
In order to be a strong leader, General Mills focused on customer satisfaction which made the company successful. Changes were incorporated, based on customer satisfaction surveys that have enabled General Mills to be…