Has the Internet Democratized Our Society?
In one sense, computers and the Internet are just a continuation of the communications revolution, starting with the printing press then continuing with the telegraph, telephone, motion pictures, radio and television.
Judy Blume\'s Then, I Are God ?
Judy Blume's novels "Then Again, Maybe I Won't" and "Are You There God? It's Me, Margaret" are, to a certain degree, similar to Sophocles' tragedies "Oedipus Rex" and "Electra". It is probable that Blume inspired from the tragedies when devising the storylines for each of the novels. However, it would surely be absurd for someone to claim that her works are not unique in character. Tony, the protagonist in "Then Again, Maybe I Won't", and Oedipus, the central character in "Oedipus Rex" are alike when considering that they both experience a false feeling of success only to eventually feel that they live in a lie.
Self-service technology in service encounters: a literature review
This essay discusses research on self-service technology (SST) and its effect on customer service. The essay reviews six articles, the results of their SST research, and talks about what the findings mean for companies and their relationships with consumers.
Self-service technology, which allows consumers to produce services for themselves without help from a company's employees, is becoming more and more important to companies. Beatson, Lee & Coote (2007) studied how consumers feel about SST. Their research tried to explain how SST affects consumer satisfaction and consumer commitment.
Globalization: definition and key concepts
Globalization
Introduction – Definitions of Globalization
Globalization has a number of different meanings depending on who is explaining and what the context is. An article in the Interdisciplinary Journal of Contemporary Research in Business explains that globalization "…typically refers to the process by with different economies and societies become more closely integrated" (Irani, et al, 2011, p. 1345). The concept of globalization is not new because companies and societies have been relocating and investing in foreign enterprises for more than a hundred years.
But with the advent over the past twenty years of digital technologies (Internet, cell phones, the instant flow of capital – example, millions of dollars can be sent electronically from a bank in Asia to a bank in Montreal – and free or very cheap telephone service) the world is more interdependent than ever before in history. And the spread of businesses into many cultures and countries has happened with unprecedented speed. The concept of globalized businesses, and the ability of companies to conduct business internationally using marketing strategies that are adjusted according to the culture that is being approached, is what most people are referring to when they use the term globalization. A very typical scenario for globalization is when a multinational corporation manufacturers products "…in many countries and sells to consumers around the world," and through this process "…money, technology and raw materials move ever more swiftly across national borders" (Irani, 1346).
In addition to the products and financial considerations crossing borders, Irani notes that "ideas and cultures circulate more freely" and as a result of that, "…laws, economies, and social movements are forming at the international level" Irani continues.