Business Management And Supervision Essay

PAGES
4
WORDS
1340
Cite

Performance Improvement

Carl Peterson is a marketing assistant at a medium sized investment firm in the U.S. He has been in the position for the last 1 year, and he is primarily involved in supporting the marketing manager on sales and marketing projects. This role specifically entails aspects such as organising market research, analysing questionnaires, compiling marketing reports, conducting promotional activities, and engaging clients. In the recent performance review conducted just a few weeks ago, significant shortcomings emerged in Peterson's performance. The review particularly revealed frequent mistakes, consistent inability to follow instructions, repeated failure to meet deadlines, as well as poor interpersonal and communication skills. Other aspects of poor performance that emerged include inattention to detail, poor teamwork skills, and frequent lateness to work. Peterson's weaknesses have significantly disrupted the flow of work at the marketing department, with most of his colleagues increasingly showing reluctance to work with him. More importantly, the department fell short of its targets in the past review period, in large part due to Peterson's poor performance. If the situation is not properly addressed, it may deteriorate or even trickle down to other departments given the critical role of the marketing function.

Peterson's performance can be improved through coaching. Indeed, coaching is a valuable performance improvement tool (Poluka & Kaifi, 2015). Within the workplace setting, coaching essentially denotes the process of supporting employees to achieve their full potential (Clinton, 2010). A coach serves as a counsellor, a guide, a mentor, and an encourager. They continually provide honest and constructive feedback to people who report to them with the aim of developing their talent and skills as well as improving their performance. Leaders, at both the senior and middle level, play a particularly important role in coaching employees. A major challenge, however, is that most managers have little or no training on effective training...
...

How can the marketing manager coach Peterson to enhance his performance? The first important step a coach must do is to know and understand their people (Clinton, 2010). It is not rare for managers to maintain a distance between themselves and their subordinates. Some managers even rarely interact one-on-one with their subordinates -- they give instructions and provide feedback often via phone calls and emails. Accordingly, the manager may not have a deep grasp of their subordinates' strengths and weaknesses, which may hinder their ability to coach them. An effective coach regularly interacts with their subordinates, engages them, and closely observes how they perform their tasks (Clinton, 2010). In the midst of their busy schedules, managers must find time to track employee performance and know what is going on around them. Frequent and close monitoring of employee performance not only improves interpersonal relations between the manager and their subordinate, but also places the manager in a better position to detect and correct performance shortcomings early enough.
Another vital aspect of coaching is providing the necessary support (Clinton, 2010). There is a possibility that Peterson's poor performance is as a result of inadequate support from his boss. An effective coach ensures that their subordinates have the tools, information, equipment, empowerment, and authority necessary for carrying out their day-to-day duties (Poluka & Kaifi, 2015). Indeed, equipping employees with what they need to succeed is perhaps the most important role of a coach. Offering support sends a message to employees that the manager is committed to their success. On the whole, Peterson's boss must take it upon himself to coach Peterson.

Usefulness and Detriments of Labour Unions



Labour unions…

Cite this Document:

"Business Management And Supervision" (2016, November 27) Retrieved April 19, 2024, from
https://www.paperdue.com/essay/business-management-and-supervision-essay-2167642

"Business Management And Supervision" 27 November 2016. Web.19 April. 2024. <
https://www.paperdue.com/essay/business-management-and-supervision-essay-2167642>

"Business Management And Supervision", 27 November 2016, Accessed.19 April. 2024,
https://www.paperdue.com/essay/business-management-and-supervision-essay-2167642

Related Documents

Where that is accomplished, formal disciplinary and termination policies do protect organizations against wrongful termination liability. In principle, the worst possible scenario is where such policies exist but without sufficient training to assure that they are not violated when they apply. Succession Planning Programs In my opinion, effective succession planning must be a continual and ongoing process if it is to have the desired results and achieve its desired objectives. While

Because cross-trained employees are more knowledgeable about the overall business processes of the organization, their conceptual understanding of the mission of their organization is enhanced by every incremental increase of their involvement and knowledge of its operations (Robbins & Judge, 2009). Beyond that element of increased involvement, the fact that cross-trained workforces tend to improve the morale and organizational connectedness of individual employees also contributes directly to organizational benefits

" Journal of Management Development, Vol. 25, No. 8 (2006): 777-794. The purpose of this study was twofold: first, to determine whether or not there are specific factors of individual personality that correspond to transformational leadership; and second, to determine whether or not transformational leaders and their followers characterized the personalities of transformational leaders similarly. The study relates directly to the understanding of organizational management in that transformational leadership is one leadership

Programs like "Fit Check" help employees avoid derailing their long-term career track and professional development by taking positions in organizations with whose values and expectations they are not compatible matches. Those programs are valuable to the organization because they help them reduce wasted resources on recruitment and training costs for employees who are not retained. What types of problems are typically encountered by the employee and the employer when an employee

Business Ethics Company Overview Ethics and Code of Conduct Guiding Principles Our Ideology; Our Objectives; Our Core Values that shape us; As a part of my Business Ethics lesson I have a task to criticize and improve my company's code of ethics, before doing that I want to briefly explain about my company; MLS Holding and what we do? The most effective statements in regard to business ethics are rooted in the strategic vision of an organization

Business Management -- Annotated Bibliography Eisenberg, J., Lee, H.J., Bruck, F., Brenner, B., Claes, M.T., Mironski, J., and Bell, R. "Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence." Academy of Management Learning & Education. 12.4 (2013): 603-621. Web. 25 July 2014. Because of the ongoing globalization for businesses and the need to develop management policies and strategies that help the workforce understand and relate to diversity, business