Introduction
The growth of big data has had significant transformative effects on several industries including technology, agriculture, health, education, and finance. Over the past decade, the number of humans using smartphones has increased tremendously and this has created a big pool of user data as smartphone users stamp their digital footprint all over the web. The electronic data collected as a result of these activities yield Big Data that provide valuable insights to decision-makers looking for data points to inform their decision processes. The growth of Big Data has necessitated the development of computer algorithms and tools that can analyze the data at scale. Good analysis and interpretation of the data allow organizations to ‘co-create’ solutions alongside their target users and create new value that is highly tailored to the needs of the market (Turner, Schroeck & Shockley, 2013).
The financial services sector is one of the industries that have adopted Big Data at scale to inform decision making. In stock trading, algorithmic trading and big data help investors utilize historical data to maximize the returns on their portfolios. As the adoption of Big Data in the financial services sector continues, the landscape of the industry is likely to see significant changes in the coming years. Nonetheless, it is notable that organizations are still facing some challenges in capturing, storage, analysis, and interpretation of huge volumes of data (Chen, Chiang & Storey, 2012).
Big Data Opportunities
Traditional data management tools and models have posed several challenges to the finance industry in the past in terms of security and inefficiencies. One of the major security issues is fraudulent activity by insiders and outsiders. With the world increasingly becoming more connected, outsiders acting in bad faith such as hackers have more opportunities to gain access to company data. The traditional models do not have the systems required to secure digital assets as hackers become more advanced by the day. Therefore, this security problem should be overcome as soon as possible because of the tremendously big risk it poses to the financial services sector. The growth of Big Data and associated IT infrastructural development can cure this problem. Another limitation of traditional data tools and models is the ability to accurately analyze customer sentiment. Customer tastes are rapidly changing as they get more choices in the market. Industries must be able to fulfill these ever-changing needs and address them satisfactorily (Nath, 2019).
For companies to be able to know what their customers want in a timely manner, they need to collect and analyze a lot of customer data. Traditional data management tools and models do not provide the tools and techniques necessary to collect or analyze lots of data quickly. Also, the traditional tools and models do not have key functionalities such as the ability to segment customers by psychographic and demographic profiles. This inability for advanced segmentation limits businesses in their ability to accurately target their market segments when doing advertising. There is a growing need for a more advanced system that can help overcome these challenges especially in the financial...
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