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Medical Affairs Department: Implementing Electronic Database Record KeepingFeasibility Analysis:
This project is very feasible as it is a standard updating of record keeping procedures from manual to electronic database -- which is common practice among most records departments today. There is nothing exceptional or impractical about this project and it can be accomplished with relatively little cost, little time devoted to the transition, and few risks.
Technical Feasibility: The project is technically feasible and depends only upon the assistance of the IT division and the training staff/support system to help in the going-online phase of the transition. The database technology is standard for the industry and will be easily obtained and implemented.
Economic Feasibility: The project is economically feasible with systems ranging from low-cost to higher-end or premium packages. A medium-range database system will be sufficient for this project and is within the budget of the Department and can therefore be secured without posing any economic imbalances for the Medical Affairs division overall.
Operational Feasibility: The operational feasibility of the project is apparent as once the database is installed, the department will be able to operate it smoothly and effectively thanks to the training it will receive prior to going-online. The database will need minimal networking support but IT professionals are on-call 24-7 should support be required so there is no impracticality associated with the operations of the project on that end.
Requirement Specification
Project Scope: Medical Affairs Department currently manually processes all medical enquiries. A database would assist the staff in their work and enable them to be more efficient and faster in their responses to enquiries. The proposed system will provide easy access...
Thus, the scope of this project is situated within the context of the Medical Affairs Department's request/enquiries processing division and addresses a need within that division to speed up processes, ease labor and time-intensive activities, and allow for better productivity overall.
Project objectives: The objectives of this project are to assist the Department in responding more efficiently to the increased number of requests as a result of the merger of two pharmaceutical companies. Other objectives include: to increase the number of enquiries that can be answered immediately over the phone; to decrease the amount of time taken to prepare written responses; to decrease the time taken to locate appropriate historical data and standard letters; to decrease the time taken to prepare statistical analysis; to increase departmental efficiency and free up resources for other activities, and to increase utility of the data provided to the sales and marketing areas.
Functional Specification: The functional specification for this project is the following: when an enquiry is received, details of the enquiry will be recorded on the database. The Medical Associate may then search the database for either historical data or standard letters by entering one or more search criteria. When the appropriate past enquiry or standard letter has been identified, the information can be provided immediately to the enquirer over the telephone. With all enquiries kept in an electronic database, the Medical Affairs Department will then be able to perform statistical analyses of the enquiries received using a large range of criteria without manual collation. This information can then be passed to the sales and marketing department so as to assist them in determining market…
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