Abstract
In this article, the problems at FEL are analyzed and assessed from the standpoint of what FEL should do to assign managers to project teams and what efficiencies these criteria create. The problem is that FEL is not very thorough or cautious in its approach. Now it has a problem of the team members not wanting to work together and Gatenby is relying on Jobe to make it all work. This is unlikely to really happen and so if Gatenby cannot get them all to recognize that they are professionals and must now come together as a team in spite of their animosity, then the project is going to fail and some may not reach their personal goals. Tuckman’s five stages of group development may be helpful in solving the problem.
Keywords: Tuckman’s five, team development, working abroad
Questions for Franklin Equipment, Ltd.
Evaluate the criteria FEL uses to assign managers to project teams? What efficiencies do these criteria create? What are the resulting problems?
The criteria that FEL uses to assign manager to project teams are only partially efficient. The criteria consist of time (who is available at the time a new project starts) and experience (those with experience are given preference). More criteria should be considered, such as, which workers have a history of working well with one another and which workers share bad blood between one another—which is clearly the case between Rankins and Perry. Out of an abundance of caution, FEL should have at least recognized the risk of their bad relationship harming the project. Instead of throwing the two workers together on the same team, it might have found another worker to replace one or the other.
Another criterion that should have been considered is whether there are personnel interested in working abroad. Clearly workers like Stonebreaker relish the idea of travel and look forward to the work, while employees like Bruder do not. Bruder clearly has a negative perception of the job because it is abroad and this is influencing her perception of it getting done on time. Before assigning workers to jobs like this, FEL should consider which workers prefer to travel abroad and which prefer to stay stateside. Knowing this would help to improve the morale of the team.
Adding these additional criteria would make the assignation process more efficient and reduce the need for trying to make a team “work” with so many dysfunctional parts. True, Stonebreaker is optimistic—but he is optimistic because...
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