.....difficult, facilitating and fostering proper communication in all necessary and needed forms is vital and one must consider culture and gender when it comes to the samePrinciples and Barriers to Communication
There are both guidelines and barriers to good communication
Examples include when to say something, why to say something, how to say something and what can get in the way of all of the above
Examples will be given of all of the above
Role of Communication
In self-concept, self-image and self-esteem
How you see yourself impacts how you speak and how you react to others
How you feel you stand compared to the other matters and so does how you perceive that they look at you
Self-Disclosure
Who to disclose things to Must be careful who to disclose things to Must know why someone "needs to know," who they are relative to the situation and so forth
b. When to disclose them
Timing can also be important
Are there people around that should not be privy to the conversation?
2. Is it something that...
Does the situation call for disclosure at this time?
c. How to disclose them
i. There has to be a method as to how something is revealed
1. Do you pull them aside?
2. Do you just wait and hold out for a good time?
3. Do you have the chat while others are around
d. Why to disclose them
i. Must be rationale as to why something is shared
1. Is it life and death?
2. Is it vital to the business?
3. Is it a personal matter?
V. Communication Strategies
a. Resolving conflicts
i. Resolution of conflicts has to be done in an orderly and proper way
ii. Failure to control the situation can make the problem worse
b. Identify the problem
i. This is the absolute priority when it comes to conflict resolution
ii. Must be a full and complete accounting for what is going on iii. There might be more than one problem and all issues need to come out
c. Work towards a resolution
i. Once problems are identified, solutions can then be…
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Whether or not we are experts in technical fields, practically all contemporary business communications require the ability to communicate similar ideas to audiences with different comprehension levels about our topic. In that respect, Zeltser's article is helpful to a very wide audience. Another useful source of information about communications skills is the article titled "Nonverbal Communication Tips: Improve Your Nonverbal Communication Skills with these Tips" by About.com contributing writer Kendra Cherry
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