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Interviewing HR ManagerWhen interviewing the HR manager Ahmed Al-Salim, who works at a well-known bank in Kuwait, I addressed three specific questions to him regarding communication breakdowns. Because communication is really key to a strong HR department, I wanted to see how well he responded to breakdowns in communication among the topic areas of internal politics, decisions making and leadership. Specifically, I asked: How do communication breakdowns in these areas influence the manager's ability to function effectively in the job.
Regarding breakdowns in communication pertaining to internal politics, he responded: Internal politics is inevitable at any workplace, regardless of the culture. People will try to jockey for position, will try to curry favor, will be upset about some policy, or will want a co-worker or boss to be either rewarded or censored for various reasons. When two individuals cannot find a common ground or fail to see the other's point-of-view, this can lead to a breakdown in communication -- and what the HR manager is affected is in his ability to keep everyone moving on the same page towards the same goal. With internal politics, there is a tendency for different aims to appear organically and for movements to come up. What I like to do is to identify these movements and identify the seeds of them -- why they are happening,...
There is a need to locate the basis for the disruption, for the diversion so as to overcome the obstacle of communication breakdown. It is like running out of gas on the road. You get out and walk back to the last petrol station and fill up a can and take it back to the can: the fuel in this case is information -- and you take that back to the scene of the breakdown and call a meeting and share the information and show everyone where these different movements are coming from and why they are going in different directions. It can be very useful for everyone because it gives them context and they are able to step outside themselves for a minute and see more of their surroundings and more of themselves and more of the direction of the overall company and how aims and strategies should be aligning. If there is still a breakdown I repeat back to the person or group what they are saying to show that I understand and then I ask them why they feel that way and we walk back to gather more data, because maybe there is something that I missed. The important thing is that we are all together now communicating whereas before there was a breakdown. By listening and posing questions it provides space to clear the air and get things moving again. This is…
When individuals feel honored and respected, they are more likely to take pride in their work and be as productive as possible. Communication benefits leaders and their organizations by cutting costs. Miscommunication is at the root of interpersonal conflict, which can lead to absenteeism or a lack of productivity. Also, miscommunication can mean costly lawsuits or imbroglios with clients. Leaders often mediate problems within an organization and between the organization
What had begun as a defensive strategy has quickly transformed to one that is offensive and aimed at gaining new customers. The recent series of Apple commercials on television in the U.S. make this point clear as Windows PC users switch to Apple since they would have to upgrade to Windows 7 anyway. It is humorous and an example of how Apple is now making its nonconformist position now
Leadership solid understanding of the concepts and framework of leadership are essential for anyone in a position of leadership who hopes to develop as an effective and successful leader. In this paper, I will thoroughly investigate the concepts of leadership from a number of sources, including Terry Pearce's book, Leading Out Loud: The Authentic Speaker, the Credible Leader. Based on my understanding of these concepts, I will create a
GENDER ISSUES & COMMUNICATION AT WORK Gender & Communication As with a number of changes in business, such as "going green," diversity in the workplace was not initially or always welcomed. Eventually, as the times change, there are some organizational changes that must be made across industries simply to keep current with the trends in business practice. Diversity with respect to culture and gender is certainly a change that came with intense
Communication Skills Self-Assessment Interpersonal Communication Speech and language pathologists are considered to be experts in the field of interpersonal communication. Yet these professionals readily agree that although they may be experts in disorders of communication, they "are not experts in 'communication,' particularly that of interpersonal communication" (Montgomery, 2006). A fundamental reason that someone might not be skilled in interpersonal communication is that they have difficulty attending to and processing all of the
Leadership in Telecommuting Teams Leading a Changing World In paper, exploring emerging topic challenge leadership changing world work. Choose a specific topic Module 12.4 Landy Conte (2013). Provide overview topic, including: - Why chose topic - Why topic important study leadership, field I/O psychology, career; - And a review research articles focusing topic. Telecommuting is increasingly becoming a concern for teams in organizations around the world. Many organizations have virtual teams because