Management Skills and Their Definitions

CJA/ v9

Effective Practices for Managers and Supervisors

CJA/474 v9

Page 2 of 3

Number

Effective Practice

Category

Describeor Explainthe Practice

Source in APA Format

Ex. 1

Teleconferencing

Communication

Teleconferencing, or videoconferencing, can improve the efficiency of communication. It permits people at various locations to come together via audio and/or video, saving time and cost of meeting face-to-face.

Stojkovic, 2015, p. 120.

Ex. 2

Supervisory skills

Supervisory skills

Supervisors are more effective when they possess three types of skills: technical (specialized knowledge or expertise), human (the ability to work with and motivate people), and conceptual (the ability to analyze and diagnose complex situations).

Stojkovic, 2015, p. 239.

Number

Effective Practice

Category

Describeor Explainthe Practice

Source in APA Format

Endorsing leadership development

Supervisory skills

Investing in good leadership education programs so as to maintain quality personnel up and down the hierarchies of criminal justice organizations

p. 190

Influencing

Leadership skills

Employing different methods to gain compliance and to enhance motivation

p. 192

Emotional intelligence

Leadership skills

Using emotional awareness and understanding to generate and foster meaningful results from employees

p. 192

Evidence-based practice

Management skills

Using approaches that are supported and verified by research in the field and backed by evidence of their usefulness and effectiveness

p. 5

Managing organizational conflict

Supervisory skills

Supervisors are more effective when they can deal with conflict head-on instead of trying to avoid it or prevent it from happening altogether

p. 248

Goal-setting

Management skills

Goal-setting helps workers know what they are working towards and how their actions contribute to the whole; it provides clarity and direction.

p. 191

Allocating resources well

Leadership skills

All workers need support and resources to do their jobs well, and those resources have to be made available by the leadership

p. 4

Support with supervision

Supervisory skills

Supervisors have to be able to provide assistance so that there is a positive collaborative relationship between those from whom much is expected and those who are guiding and overseeing

p. 222

Understanding stakeholders

Leadership skills

Leaders must make sure they consider stakeholder interest in all projects because stakeholders will be impacted by them directly and indirectly

p. 193

Communication

Leadership skills

The ability to communicate clearly and concisely is essential for managers and leaders. It helps to ensure that instructions are understood and that team members are kept up-to-date on developments.

p. 253

Delegate

Management skills

Delegating tasks is an important way to make the most of a team's skills and abilities. By assigning tasks to the most appropriate team members instead of to cronies, managers can free up their own time to focus on more strategic tasks.

p. 248

Problem-solving

Supervisory skills

Being able to identify and solve problems quickly is a key managerial skill. Often, problems can be solved more effectively by involving team members in the process.

p. 253

Decision-making

Management skills

Effective decision-making is essential for managers and leaders. It helps to ensure that goals are achieved and that resources are used efficiently.

p. 222

Planning

Management skills

Creating clear plans is a vital part of effective management. well-designed plans help to ensure that team members understand their roles and that deadlines are met.