Kotter's Change Model to Solve the FedEx Situation
Leading Change, the popular, well-received book published by the professor in the year 1995 outlines the aforementioned model. This paper attempts at demonstrating how the courier company, FedEx, can utilize Kotter's model for resolving its present issues of a detrimental financial atmosphere and personnel overload (Kotter, 2012).
If it is felt that this is not the case, then another question needs to be answered -- to what extent are the policies and strategies of FedEx management related to the company's performance. Although it has long been held that the company is an economic bellwether on account of their customer base, there are certain aspects of the firm's business model that contribute to their performance, in particular
Amazon has long had a turnover problem. This is often attributed to the relationship that management has to its employees. Management at Amazon tends to be hard-driving, demanding very high performance standards of its workers. In part, this is because the company wants to compete better. If employees are more efficient, such as in its warehouses, then customers receive their goods faster. That in turn is good for business, but
The company offers training sessions for their staff members and presents them with several incentives, such as discounts on the organization's services or employee empowerment. This virtually means that the individual staff members are valued as vital organizational assets, and their input is considered throughout the decision making process. The second component of the transportation and logistics infrastructure is given by the fleet. This is composed from the following: 654 aircraft
Code of Ethics FedEx's Code of Business Conduct and Ethics is available in pdf format at http://fdx.client.shareholder.com/common/download/download.cfm?companyid=FDX&fileid=138778&filekey=6b957b1f-ac83-4b37-835b-8b24e63b338f&filename=code.pdf A system of inquiry is a series of questions that are used to determine the ethics of a situation. The system of inquiry covers a wide range of subjects including decision-making, problem solving and behavior in a business setting (Ganly, 2010). The first step will be determining the who. FedEx's system of inquiry should involve
problem-solving model in suggesting ways towards solving marketing problem of Classic Airline. It takes into account the internal and external pressures that contribute to the current crisis at Classic Airline, the current objective of implementing strategic marketing plan of solving solution. In addition, potential issues in implementation potential issues are as well considered in insuring impact of the plan. The analysis also touches on the fact that implementation of
FedEx was founded by Fred Smith, an ex-Marine who served in Vietnam, and the company retains strong elements of military culture (Smith, 2008). The company fosters its culture in several ways -- in the training process, through corporate lore, and through communications between different levels. As a result, FedEx has a fairly strong corporate culture. They have, however, had challenges in the past when growing via acquisition. Sometimes the