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When a business is service orientated, it is less likely to use strategic planning and is more likely to implement a policy of quality assurance. Quality assurance can be defined as the activity of providing evidence needed to establish confidence among all concerned. Typically, this establishment of confidence refers to ensuring consumers that quality related activities are being performed effectively with the goal of ensuring the quality of the product, good or service. Any and all planned or standardized actions needed to provide this confidence are part of a quality assurance program. The purpose of quality assurance is to that specific effective procedures are in place in order to make an advanced assurance that expected levels of quality can be assured.
Quality assurance occurs at all phases of a product or service development, including the design, development, production, installation, servicing, documentation and use. It also pertains to ensuring the quality of raw materials, assemblies, product components, production services, management and the inspection process....
As defined by the United States Nuclear Regulatory Commission in Regulation 10 CFR Part 50, Appendix B, quality assurance "comprises all those planned and systematic actions necessary to provide adequate confidence that the structure, system, or component will perform satisfactorily in service." Thus, quality assurance necessarily encompasses quality control, or the subsection of quality assurance actions specifically related to the physical characteristics of a material, structure, component or system that provides a means of controlling the quality of the material, structure, component or system as required.
For this reason, although in general strategic business planning tends to benefit costs-leaders more than differentiators, this is not necessarily true when strategic planning is defined in a way that includes quality assurance. Quality assurance is a unique strategic business planning tool that is of a benefit to both cost-leaders and, more importantly, to differentiators. Thus, it can be concluded that specifically focused strategic planning can be of a benefit to both…
In this context, Zook contends that the organization must consider efforts to improve the organization along its current core strategy. These efforts will often produce the desired results. This did not happen at GoAhead. Instead of adhering to the company's core strategy, leaders plotted a new course that further hindered the ability of the organization to remain competitive. Another pertinent issue that must be addressed in the context of this
Strategic Planning- Tourism Strategic Plan Lewis-Clark Valley Lewis-Clark Valley is the beautiful site of Lewiston, Idaho and Clarkston, Washington. The historical background of this valley is rich in cultural stories and its own heritage that dated back in some 18th century. The area has been land of Nez Perce Indians who had travelled to this valley and lived long in the land and rivers. The valley is so named because
Harvard Business Review Assessment task: strategic planning Over the past decades, the strategic plan has become an important human resource management tool. Several researchers have written and published a lot in this field of strategy, and subsequently, on the subject of strategic planning. In the year 1970-80, planning was the core activities of modern firms because the management believed it would enable them achieve a competitive merit. Many of the studies
What Sony needs to do is concentrate on creating a mobile Web-enabled series of devices, supporting services, and segmented digital content in both music-based and video content. In short, Sony needs to create an economic ecosystem that rivals the Apple ecosystem as shown in Figure 2, Apple Digital Content Ecosystem: Figure 2: Apple Digital Content Ecosystem Source: (Apple Investor Relations, 2009) The most critical objective for the three-year planning horizon for Sony
While emerging evidence, theory and practical demands are increasing the visibility and credibility of human capital as a key to organizational success, the measures used to articulate the impact of human resource management decisions remain misunderstood, unwanted by key constituents or even counter-productive." (1998) Stated as well by Boudreau is the fact that a body of research exists that is growing rapidly suggesting that "the key to competitive advantage
Strategic Management It is very important that the factor of 'change' figures within an organization prominently. Different people utilize different approaches to implement these changes, and most often, it is that particular method that suits the organization the best that is used. Among some of the tried and tested methods of implementing change within an organization is the 'Delta Technique', which is one of the more popular and extremely successful methods