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Document instructions and attachment guidelines

Last reviewed: February 9, 2012 ~3 min read

Usability Testing and Implementation

The intent of this analysis is to evaluate the usability of these three websites, each of which have innate strengths and weaknesses in their design and navigation. The three websites are http://www.usability.gov /, http://www.useit.com/jakob / and http://www.transparencynow.com/index.html .

Using the foundation of a usability framework, each of the three websites have been evaluated both for use on traditional personal computers and also on mobile devices. Usability criterion for mobile devices forces the issues of accessibility, clarity, consistency, design and maintenance, and visual clarity and navigation (Lee, Yun, 2006). Beginning with Usability, org, the site's strengths include exceptionally strong accessibility even on an iPhone, consistency of navigation and an intuitive navigational design across the top ribbon of the website. The site is also easily used as a research hub as the links are logical and well-defined. There is a minimal amount of user interaction potential based on the design of the site which would potentially limit is effectiveness for specific groups of users (Johnson, Salvo, Zoetewey, 2007). Of the three sites is the most usability and well-designed, intuitive in structure and approach.

The Transparencynow.com site is the worst of the three, as it mixed multiple frames, multiple approaches to navigation, and does not allow the user to define now and where navigation will go through any kind of personalization. It is very reminiscent of the very first pages on the Internet, coded in HTML. While it does have consistency, its accessibility is poor and the design and maintenance most likely is chaotic, unorganized, lacking in overall theme or structure. From a usability standpoint on a mobile device, this site is practically unusable (Lee, Yun, 2006). As the majority fo traffic online becomes more viewed on mobile devices, this page will either dwindle to very little traffic or need a complete re-vamp to be usable on iPhones, Android-powered smartphones or iPads.

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