This paper reviews Nagel, Blignaut, and Cronje's (2009) mixed-methods study examining how online activity and discussion postings relate to learning outcomes and course completion in a postgraduate distance education course. The review summarizes the study's methodology, key findings, and eight facilitator recommendations for improving student success in online environments. It also evaluates the study's limitations, including its small sample size and discipline-specific context, while affirming the broader applicability of its instructional recommendations to online learning environments at various academic levels.
This article review examines "Read-Only Participants: A Case for Student Communication in Online Classes" by Nagel, Blignaut, and Cronje (2009). The study uses a mixed-methods approach to investigate how online activity and discussion postings relate to learning and course completion, and how student participation influences the learning community. The authors note that as more formal education courses become available online, quality and non-completion remain persistent problems. Retention and success rates in such courses and programs are frequently reported as lower than those delivered in a traditional classroom format. The purpose of this study was to investigate the importance of online visibility — apparent in the quantity and quality of participation — and how this relates to the successful completion of a postgraduate online course.
Participants in the study were pursuing their Master's degree in an eight-week course on web-based distance learning within a computer-integrated education program at the University of Pretoria in South Africa. This was an elective course usually delivered in a blended contact-and-online mode, but delivered entirely online for the purposes of this study. Because of the mode of delivery, the study population was a cohort of 22 geographically distributed students ranging in age from approximately 30 to 50.
The researchers found that the only students who completed the class successfully were those who contributed to class discussions or interacted with the facilitator. Students who were unsuccessful contributed less frequently, and their contributions were of poorer quality, reflecting less interaction with fellow students and the facilitator. The authors conclude that students who logged in less frequently failed because they missed the opportunity to gain the crucial support needed for success.
Furthermore, the research indicates that students who did not contribute did not become part of the learning community and did not benefit from peer interaction or feedback. The other students were aware of this disengaged behavior. The authors suggest that a large number of lurking students in an online class can prevent the formation of a virtual community of learners and compromise everyone's education.
"Eight strategies to improve online student success"
"Small sample limits generalizability of findings"
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