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What is Marketing?

In many ways, the course work for a marketing degree overlaps with the coursework for a business degree. This should come as no surprise, since both business degrees and marketing degrees help you learn practical skills that work across a broad range of industries. While each college or university names their courses a little differently, the type of marketing courses you can expect to encounter while working towards a bachelors’ degree in business or marketing, an MBA, or a master’s degree in marketing, will be similar regardless of the school you attend.

Of course, marketing students will focus on marketing principles. Frequently, the core principles of marketing are referred to as the 4Ps: selecting a Product; determining the Price; selecting a distribution channel or Place; and developing a Promotion strategy. However, marketing students need to understand marketing on a deeper level than a simple 4P overview provides. For example, marketing majors may not ever have to conduct their own market research, but they should understand statistics, as well as the tools and techniques market researchers use, so that they can evaluate that research. Marketing students also need to understand how to market to businesses, including a thorough understanding of the supply chain.

One of the ways that marketing courses deviate from business courses is that they emphasize the role of human behavior. In many ways, marketing is selling, and to sell products, one must know people. Consumer behavior, or the psychology of marketing, helps explain what motivates people to make purchasing decisions.

You can expect to encounter at least one business communications course. These courses focuses on those components of communications that are most relevant in a business setting. They may include international communication, managerial communication, and even business writing courses.

Marketing students will also need to be familiar with economics. While many times you will only be required to study macroeconomics, you may find it easier to understand economic concepts if you also study microeconomics. In different ways, both approaches to economics look at the core concept of supply and demand. A marketing professional’s job is not only to create demand for a product, but also to be able to realistically assess whether such demand can be created and what price point the demand will sustain. Although it is geared more towards understanding the supply chain, Forio’s Root Beer Game can really enhance student’s understanding of supply and demand.

Given the globalization of most businesses, marketing students have to be familiar with an international business environment. Strategies that work well in one situation may be completely inappropriate in an international context, therefore students need to learn global marketing strategies. Of course, if you intend to market to a specific international area, then taking courses that are specifically tailored to that area can be helpful, even if they are not in your degree plan. It is not unusual for marketing students to study sociology, foreign language, and culture in order to gain a better understanding of their potential consumers.  [ Show Less ]

 

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Customer Satisfaction, Brand Loyalty and Services Satisfaction
Customer Satisfaction, Brand Loyalty and Services
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Hub Spot Case Study Hubspot
HubSpot has defined a very unique value proposition that capitalizes on the strengths of rapidly changing Web 2.0 technologies while at the same time taking on the most difficult tasks that marketers are faced with on a consistent basis. These challenges include driving enough sales leads and marketing activity to keep sales teams engaged in new opportunities while at the same time coordinating all marketing activities with consistent messaging, measurement and monitoring. The many moving parts of a marketing strategy are extremely difficult to keep synchronized, and when Web 2.0 technologies are introduced into the processes of many of these companies, the challenges multiply. HubSpot quickly realized that the confusion and costly mistakes companies were making with their Web 2.0 technologies provided an excellent platform for delivering a platform for inbound marketing. The lack of insight marketers in both Business-to-Consumer (B2C) and Business-to-Business (B2B) have about how to optimize the lead management funnels for their businesses is fertile ground for HubSpot and their selling efforts to win new clients. HubSpot's unique inbound strategy is one that seeks to unify the Search Engine Optimization (SEO), marketing automation, marketing analytics, social media, e-mail and lead nurturing, landing pages and content creation strategies of companies into a unified, highly effective inbound marketing strategy. The challenge however is getting both B2B and B2C marketing managers and leaders of departments to shift their perspective away from aggressive outbound marketing including cold-calling. HubSpot has positioned itself squarely against this marketing strategy mindset with a very high level of effectiveness. Selling against outbound marketing has also helped HubSpot to gain 1,000 customers quickly on a pricing model that is actually hurting, not helping, the company right now. As the case study shows, a typical B2B marketer spends 37% of their budget for inbound marketing, and 30% for outbound. This is a positive sign for HubSpot as it shows budgets in the B2B companies they are looking to attract as customers are leaning towards their approach to marketing. Still, much work needs to be done if HubSpot is going to succeed and break into the next stage of their growth. In order to do that, HubSpot must get more precise at identifying market segments and pricing strategies, and there is also a major change needed in their inbound marketing strategy. Their success to this point is attributable to the use of analytics and metrics of marketing performance, an area they are not fully utilizing to the maximum extent possible. The recommendations for changes to their market segments, pricing strategies and inbound strategies need to be firmly based on better analytics than they have during the time period of the case study. As of 2012, the time of this written analysis, the analytics shown in the case are available for free from Google Analytics. Clearly there is significant room for improvement in these areas of measuring and pricing to value not just access.
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