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Business etiquette can be extremely important; extremely where the etiquette is linked to the way in which first impressions are made (Martin & Chaney, 2012). This is particularly true when dealing with international communications, as customs and practices which are accepted as etiquette in a managers' home nation may not be shared. Examining a short etiquette breach from a senior manager when meeting with some Japanese businessmen.Prior to attending the meeting, the manager, who we will call Jon, had received a short briefing from the HR department on expected etiquette; Jon had been informed that the Japanese business people will expect a formal business atmosphere, with Jon expected to wear a suit, and when meeting them to bow rather than shake hands unless a hand was offered, and always refer to his counterparts using their citations to show respect. These were all complied with, however, the meeting did not go fully to plan. After using the full name with citation, and bowing to the guests, the parties swapped business card, which Jon tossed onto the table by his papers for safe keeping, and then sat down ready for the meeting to begin. During the meeting, Jon made...
Within Japanese business culture the swapping of business cards is very important, they should be retained; putting them to one side is seen as an insult (Japanese Business Resources, 2016). Writing on a card is deemed to be an insult, which added to the insult. Jon had also made the mistake of sitting down at the table first. In Japanese business culture, it is expected that the most senior person should sit first, with other following that action. While Jon was the senior manage from the host firm, he was hosting a more senior Japanese delegate (Japanese Business Resources, 2016). The meeting did not go well, there was a deal made, but only after the intervention of a more senior manager and a new meeting was held.
Jon had taken some advice on Japanese etiquette, but this was limited, which resulted in several actions that were interpreted as disrespect and insulting the delegates. The individual elements were all breaches, but it was the combination that not only breached etiquette, the series of breaches…
Business Communication Across Cultures Business Communication is a necessary challenge that each person faces daily. Communication is an aspect of business that is necessary to success and achievement. Many countries in the world are industrialized to the point where their culture is in what is called the information age or the digital age. Digital technology, social media, and information technology are prominent aspects to life, communication and business. This paper will examine
In this case, the authors say not much is understood in terms "…of how it support for knowledge management practices in organizations affects the development of TMS (transactive memory system) (Choi, et al., p. 855). In this research, the trio of researchers have come up with several interesting findings relative to the impact of information technology. Indeed, after researching 139 technology teams (743 individuals) in South Korea, they learned that:
Saudis are also offended by the sight of the soles of shoes because in their culture, showing someone the sole of your shoe is roughly equivalent to giving someone the middle finger in the U.S. Therefore, you must be careful not to cross your legs in the "figure 4" posture that is common among males in the West (Hughes & Chesters, 2003 Important Cultural Expectations in Saudi Arabia There are also
Furthermore it has become critically necessary to be equipped technologically in handling today's increased IT demands for business communication. Bibliography Video Conferencing (2006) GlobalMedia. Online available at: www.globalmedia.com. Hart, Amy (2001) Global Communication Warming - The CEO Refresher. Online available at http://www.refresher.com/!warming.html. Martin, Jeannet S. And Chaney, Lillian H. (2006) Global Business Etiquette: A Guide to International Communication and Customs. Online available at http://doi.contentdirections.com/mr/greenwood.jsp?doi=10.1336/0275988155. Global Business Support: Creating the Infrastructure for International Business Communication
In fact many identify as European as opposed to Latin American. In addition, although Spanish is spoken in Argentina and it is the official language of the country, it is also a quite different type of Spanish than the Spanish spoken in other Latin American countries ("Argentina cultural guide"). In addition to the aforementioned differences, there are also differences associated with Business Etiquette. In Argentina the culture is driven by
Global Business Cultural Analysis: JAPANAbstractThis paper primarily examines the global business culture evaluation of Japan and its repercussions on businesses. Communication, ethics, social structure, attitude, values, and religion are some of the cultural aspects that leverage Japan's business activities. Modulation and complexity substantially typify communication in Japan. A person's way of dressing, communication, and presenting themselves significantly influence business negotiation. The Japanese ordinarily gratify communal unity and hard work to