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Cobit, BSC and ITIL
The Control Objectives for Information and Related Technology (COBIT) is a wide-ranging support for supervising risk and managing of information technology (it), consisting of four (4) domains, thirty four (34) it processes and three hundred eighteen (318) detailed controlled objectives. For it to be successful in delivering against business requirements, management should put an internal control system in place and contribute to it needs by linking business requirements, identifying major it resources, organizing major it activities and defining the management's control objectives. COBIT's bottom line is to ensure that it funds are spent on business outcomes.
The Balanced Score Card was originated by Drs. Robert Kaplan and David Norton as a performance capacity framework. It is a premeditated planning and executive system which gives the management a balanced view of the organizational performance and transform a company's vision and plan into completion. Working from the financial, customer, business process and learning and growth perspective, each major unit in an organization often establishes its own scorecard which in turn will eventually integrate with the others to form the organization's complete balanced scorecard.
The developing technology brought about the emphasis on services which ultimately evolved into it Service Management. The documentations concerning this in support of the business users eventually became the it Infrastructure Library. ITIL do what works by adapting a common framework of practices that unite all areas of it service provision towards delivering value to the business. ITIL is all about which methods are needed to be recognized in the organization for management and operation of the it infrastructure to support the most advantageous service at understandable costs.
Bibliography
Kaplan, Robert S. And Norton David P. "Using the Balanced Scorecard as a Strategic Management System." Harvard Business Review Jan-Feb (1996): 1-12.
IT Governance Institute. COBIT 4.1. Illinois: IT Governance Institute, 2007
Tarantino, Anthony. Manager's Guide to Compliance. New Jersey: John Wiley and Sons, Inc., 2006.
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