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Statement of the Problem
The relevance of teamwork cannot be overstated in the conduct of today’s business. This is more so the case given the synergy teamwork brings about and its role towards the further enhancement of efficiency and productivity. However, for teams to function optimally and for the benefits of team work to be realized, teams ought to be emotionally intelligent. This is to say that members ought to be aware of not only their behaviors and emotions, but also those of others and how they impact team performance. With virtual teams becoming even more commonplace in a world that has essentially become a global village and where geographical distance no longer hinders the conduct of business, the role emotional intelligence plays in facilitating team cohesion ought to be investigated. This is more so the case given that the virtual nature of teams more often than not triggers trust and harmful sentimental concerns/issues that could get in the way of the successful implementation of organizational goals and objectives. The present study attempts to map the role of emotional intelligence in a virtual team setting so as to determine whether the same could be harnessed to improve team performance.
Research Question
What impact does a virtual team’s level of emotional intelligence have on team performance?
In other words Emotional Intelligence means that the individual is capable of: (1) Accurately perceiving emotions in oneself and others; (2) Uses emotions to facilitate thinking; (3) Understands emotional meanings; and (4) Manages emotions well. This model is referred to as the 'ability' model of emotional intelligence. (Mayer & Salovey, 1997) DANIEL GOLEMAN-PERSONAL & SOCIAL COMPETENCE Daniel Goleman proposed the model of emotional intelligence based on the Personal and Social competencies
Emotional intelligence has for many years been an accepted skill in business, if one tough to measure. Emotional intelligence is a predictor of managerial success, and that it can be measured through performance analysis, rather than through testing. As business today has become more oriented towards teamwork, there has been a push to analyze the level of emotional intelligence in the team setting. There are multiple dimensions to emotional intelligence
To empathize will not even require a person to understand the reason why some people feel that way, or feel different. Empathizing, as a component of emotional intelligence, is just mere knowing and/or being aware of how they feel and nothing more (Anderson, 1985). The fifth and last component of emotional intelligence deals with handling relationships. This component is parallel to the management of various emotions to others, socialization, and
But although the theory of emotional intelligence as one of the components of human intelligence has made inroads into academia, specifically in morals education in the lower grades, adult people in the competitive workplace in organizations, despite all discussion of teamwork, are often judged by overly rigid criteria that bear little relation to their ability to relate to, work well with, or objectively evaluate their colleagues. Even when emotional intelligence
Particularly given the increasing emphasis on teamwork in the workplace, emotional compatibility has become a significant factor of consideration for employers in many hiring decisions. "Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions" (Cherry 2013). However, in contrast to the scripted nature of emotional labor, EI requires that the employee have autonomous control over their emotions and can use their interpersonal skills in a
Emotional Intelligence and Effective Leadership EMOTIONAL INTELLIGENCE - AN EFFECTIVE AND RELEVANT LEADERSHIP VIRTUE IN MODERN TIMES Emotional intelligence can be defined as the ability to appreciate and clarify emotions, as well as to use them to improve and develop thoughts. In management and leadership in the workplace, emotional intelligence is an essential skill that allows one to reason with, and about emotions. Another definition of emotional intelligence is the capability to