It is the recommendation of this firm to first complete a thorough process audit and re-defining of process workflows first, and then selectively layer in the proposed technologies in this proposal. What is most significant in terms of the process and technological integration is the need to have a greater level of traceability and management of the projects and their resulting impacts on all aspects of the firm. PAR needs to have a set of processes first designed that provide visibility into how projects impact parts and inventory control, a definition of the order capture process' costs associated with project-based service delivery, and lastly, how project management at a company-wide level can make a significant contributions to increasing profits.
It is also anticipated that based on the extent of the information gathering and reporting, entirely new insights into how PAR competes will also emerge. Trending and financial analysis not possible before due to the manual nature of the existing processes in effect hid valuable insights into how PAR can improve over time. Automating these processes and also creating reporting systems to capture them will allow PAR to gain greater insights into their company while also creating more potential alternatives for managing projects more efficiently over time.
In addition to the mentioned benefits and issues, there is also the issue of change management. It is expected that there will be a level of resistance to change regarding the new system. It is advisable for the owners of PAR to actively participate in the system planning and implementation process to further lower resistance to change. The need for employees to be directly involved in the development, testing and validation of thee system...
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