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According to Dowdle, Stevens, & Daly (2007), process-based interventions reflect a particular organizational philosophy, namely that organizations exist as a series of processes which are designed to deliver value to the customer. The presumption is that by setting benchmarks for specific process improvements, the organization will be able to improve in efficiency, cost savings, and ultimately profitability. Processes are not separate from strategy but rather are an integral part of strategy (Rosam & Peddle 2008). Organizational change, however, is often a slow, incremental struggle and there is sobering evidence that attempts at organizational change often result in partial failures and an inability to meet established goals. The problem is often “change management consists of a (limited) set of interventions, which are regarded as objective, measurable and linearly manageable programs that can be realised in a relatively short time,” contrary to the substantial human as well as logistical challenges of making change a natural and internalized part of employees’ and managers’ mindsets (Pieterse, Caniëls, & Homan, 2012, p.799). The best approach to process-based changes focus on how the change should occur and how to ensure that it sticks.But before a process can be altered, managers must have...
Even if an organization is successful, this does not necessarily mean that its standard operating procedures are optimized. While environmental conditions may cause shifts in short-term data partially beyond an organization’s control, the actual process structure is within its outreach and ability to change and modify when necessary. Again, the strategic focus must be on the future, not what is working now or what has worked in the past.
Unfortunately, change resistance is a part of organizational psychology on a nearly universal basis. It is essential to take steps to counteract the inevitable pushback that occurs when a change is proposed. When processes are being subject to change, the threat may be greater, as cherished standardized operating procedures by organizational actors are being threatened. “Resistance can have many different appearances, varying from foot-dragging, withdrawal, material sabotage and whistleblowing,” to simply ignoring the change (Pieterse, Caniëls, & Homan, 2012, p. 800). On the other hand, the idea that change is always irrational may not be fair. Getting organizational actors on board with the change and allowing…
Indeed, this is pointing out that culture -- along with organizational change -- is a double-edged sword that when managed properly will provide organizational benefits. To do otherwise may mean the demise of the continuity and operability of the organization. By taking to heart the contents and insights from all three articles, any person that will be part of the change management initiative of the organization will have the
Change is the movement away from its present state toward a desired future state. Organizations are constantly changing, but organizational change typically refers to the large-scale changes that are sometimes needed to reset the organization. Inevitably, change processes will meet with resistance. This paper will examine how resistance can be a driver in the change process, rather than an obstacle. There is a substantial body of literature that discusses how
Organizational Change The Burke-Litwin Model contains twelve organizational variables. Each of these variables is interconnected, so that changes in one variable will affect the others. Also built into the model is the idea that change can occur as the result of a concerted effort to change multiple variables. Ideally, an organizational change program will be strongest when all of the different variables are aligned in the direction of the desired change.
Exploring the complex web of meaning and interpretation attached to concepts like nostalgia would illuminate aspects of resistance in ways that current rationality-based theories do not. Greater attention to affect, identity, symbolism, aesthetics, and related subjects would provide a useful balance to change and innovation research. It is important to acknowledge the many sides of human beings and consider how they may figure in starting, sustaining, and resisting change. We
Organizational Change Plan -- Part III: As explained in the previous articles, the setting up of an Electronic Medical Record in a healthcare facility is a positive measure to improve the efficiency of the facility and cope up with the constantly changing technological world. The implementation of the system in a health facility is also beneficial in enhancing the quality of services, productivity, and the overall output. One of the most
Organizational Change in the Public Sector This research proposal explores the feasibility of management in the public Sector as an organizational paradigm and new model in organizational development. The literature review reviews numerous journal articles that explore on the key concepts of change management strategies from a public sector project management perspective. The authors suggest that employee's participation, effective feedback across the board, and empowerment of subordinate staffs is a major