This paper addresses two key aspects of human resources practice: identifying candidate skill sets during hiring, and planning a focused HR career in benefits administration. The author proposes using résumé review and onsite skills testing as complementary screening strategies, noting the legal importance of validated, unbiased assessments. The paper then identifies benefits administration as a preferred functional area, citing the complexity introduced by the Affordable Care Act and related regulations governing health insurance, FSAs, and HSAs. Current competencies — communication and attention to detail — are noted alongside skills to be developed, including up-to-date ACA knowledge and familiarity with tax implications of benefit accounts.
Human resources is a fairly broad field with many possible career directions, yet certain core skills are essential for any accomplished or prospective HR professional. This paper addresses two key questions: first, what strategies can an HR manager use to determine whether a candidate possesses the specific skill set required for a position; and second, which functional area — employment, employee relations, training and development, compensation, benefits, or labor relations — best suits a focused career strategy, and what skills does that choice require?
Two tactics are particularly useful for a hiring manager trying to match an applicant's skills to an open position: a résumé review focused on relevant experience and certifications, and an onsite skills test administered before or during the interview process.
The résumé review allows a hiring manager to quickly determine whether an applicant has held prior positions where the required skills would have been a routine part of the job. It also reveals industry-relevant certifications that serve as third-party validation of a candidate's knowledge. For example, if hiring for a computer hardware technician role, an A+ hardware certification on a résumé would be a strong positive indicator — and potentially a minimum requirement for the position.
The onsite skills test functions as a check on the claims made in the résumé, confirming that the experience and competencies listed are genuine rather than inflated. However, it is critical that any test used be demonstrably effective at predicting on-the-job success. This matters legally as well as practically: if a candidate alleged that they were passed over due to discrimination, the employer must be able to show that the assessment is valid, unbiased, and job-relevant (Reed & Bogardus, 2015). Using a well-validated instrument protects both the organization and the integrity of the hiring process.
Among the available functional areas, benefits administration stands out as the most compelling focus for a long-term HR career. The passage of the Patient Protection and Affordable Care Act (ACA) — commonly referred to as the ACA or "ObamaCare" — has substantially increased the level of knowledge and expertise required in this area. Whether dealing with health insurance, dental, vision, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), or other benefit programs, employees have become deeply invested in understanding and maximizing their benefits packages. It is therefore incumbent on HR professionals to be thoroughly well-versed in all relevant offerings and regulations.
"Communication, detail, ACA, and FSA/HSA knowledge"
Human resources is a very diverse, complex, and wide-ranging field. However, a focus on benefits administration should not be too constraining, because the complexity and regulatory implications of that specialty alone represent a significant and growing portion of HR practice. A benefits specialist must stay current with federal and state legislation, tax rules, and open enrollment requirements — making it a specialty that demands continuous learning and offers substantial professional value.
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