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What is the role of HR Department in your organization?
According to the HR Manager, the role of HR Department in Washington Mutual is to handle the responsibilities relating to performance management and workforce planning. The company's HR Department also acts as a steward to the company's brand and change agents.
To what extent is the HR Staff/Deparment involved in strategic business planning? Please explain.
The HR staff and department is strategically involved from a workforce planning prospective. Whenever there is a hiring need, departmental change, or a position that needs to be created, everything starts from the HR department. They look at various factors internally and externally before proceeding on the processes that will meet the needs of the company. One factor that the HR department considers in their business planning is the budget of the company.
In your own opinion, what are some of the most pressing human…
H manager changed in the past few years?
The role of the H manager has experienced gradual change over the past years thus illustration of the shift to human resources from the antiquated personnel department. This has changed the way business entities view human elements. The main factors behind this transformation include quality labor or employment laws, enhanced working conditions, and relevant economic obstacles faced by different business entities in the modern economy (Marler, 2012). The duties of the human resource individual or person have also undergone rapid transformation to meet the demands of the organizations at unique levels. The values of the human resource professionals have risen from the perspectives of the leading companies. In addition to the employment duties, human resource managers now handle activities such as recruitment, training, and development of the employees within the context of the workplace. Human resource managers now have the ability to…
Armstrong, M. (2008). Strategic Human Resource Management: A Guide to Action. Kogan Page.
Brief, A.P. (2008). Diversity at Work. Cambridge University Press.
Bruno, R. (2006). Optimal speed of transition with a shrinking labour force and under uncertainty. Economics Of Transition, 14(1), 69-100. doi:10.1111/j.1468-
Channar, Z., Abbassi, Z., & Ujan, I. (2011). Gender Discrimination in Workforce and its Impact
Human esources Manager Career Analysis
H Manager Career Analysis
The field of human resources continues to grow to ensure personnel who understand the complexities employment law and the realm of employment benefits. In fact, the Occupational Outlook "Handbook" maintains that "Much faster than average growth is expected during the projection period" for human resources, trainers, and labor relations managers and specialists ("Handbook," 2011). Human resources managers come from a wide variety of educational backgrounds, which is an artifact of the different levels of responsibility within the field and the diversity of duties associated with different specialties. In any case, acquiring certification in the area of specialty -- and graduation from college with either a BA or a Masters degree -- provides the greatest opportunities for a good position in the field and for future advancement. The Chronicle Guidance Publications, Inc. offers occupational briefs for all major types of work. The…
ASTD Certification Institute's Certified Professional in Learning and Performance Certification (CPLP), American Association for Training and Development (AATD). Retrieved http://www.astd.org/
Certification, CareerOneStop, America's Career Infonet Retrievedhttp://www.careerinfonet.org / certifications_new/cert_search_keyword_results.asp?
Chronicle Occupation Briefs, Individual Titles Beginning with G -- H. Chronicle Guidance Publications, Inc. Retrieved http://www.chronicleguidance.com/catalog.asp?prodid=
More important than finding good candidates is finding good employees.
This is where the company's overall HR strategy comes into play. Kanata wants to do a few things -- lower turnover rates, improve its managerial candidate pool and build a strong collection of minority employees, especially those with management potential. At this point, there is no specific link between the MAT test and these outcomes. The company does not even know the links between its traditional hiring measures and these outcomes.
3. The hiring process at Kanata is not directly tied to the company's strategic objectives. This is a major problem, because the company is facing a number of issues that could otherwise be addressed in the hiring process. For example, the company does not relate on-the-job performance appraisals to the hiring process and the promotions process. The link between these three should be obvious -- hire good people, watch…
Human esource Transformation: Motivating Employees
Human resource managers are always needed in the agenda of making employees work towards the attainment of the set objectives in an organization. Human resource managers have the sole responsibility for taking charge of the actions of employees and organizing them for what is needed. The human resource element is in this light seen as the gel that binds human activities within an organization. People demystify their roles as the leaders of the organization through this link. The major traditional position of the human resource managers is administrative. It links the actions of the employees and makes them act towards the objective set (Milkovich & Boudreau, 2011). The role of human resource managers has however been transforming from the traditional one to a more sophisticated one, where it involves being strategic in thinking and organizing employees. The strategic element of human resource management is the…
Dessler, G. (2010). Human Resource Management (8th ed.). Upper Saddle River, NJ: Prentice Hall
Fina, M. (2009). Perspectives on Managing Employees. Boston, MA: Course Technology
Milkovich, G., & Boudreau, J. (2011). Human Resource Management (6th ed.). Homewood, IL: Irwin
Noe, R. (2006). Human Resource Management: Gaining a Competitive Advantage (5th ed.). Boston, Mass.: McGraw-Hill.
Job description for Retail Sales Associate
In today's 'brick and mortar' retail environments, one of the most critical objectives is to create an excellent customer experience. Management of the customer experience is a concept being embraced globally by retailers and has even become part of mission statements for corporations. Thus, Starbucks is renowned for the unique experience it creates for customers, the computer giant Dell focuses on positive customer interactions, Valero Energy is directed towards quality, value and convenience for its retail customers, and Toyota lists dealer support and positive experiences for customers in its mission statement (Michelli 2007; Verhoef et al., 2009).
Duties of sales associates have a variety of aspects. These include the environment of their assigned area -- including maintenance of stock, safety, and cleanliness of the area as well as simply making the area 'shoppable'. The associate must know their products and their department,…
(n.d.). Development Process. Trade. Retrieved from: http://www.orau.gov/pbm/handbook/1-1.pdf
Court, L., & Warmington, C. (2004). The workplace privacy myth: why electronic monitoring is here to stay. Employment and Labor Law, 1(1), 1-20.
Farooq, M., & Khan, M.A. (2011). Impact of Training and Feedback on Employee Performance. Far East Journal, 23-33. Retrieved from: http://www.fareastjournals.com/files/fejpbv5n1p2.pdf
Frayer, C. (2002). Employee privacy and internet monitoring: balancing workers' rights and dignity with legitimate management interests. Business Lawyer, 57(2), 857-878.
• Identifies at least 3 users of H services within an organization
The major consultants of H Services are the employers and within the company the management requires the services of the H not only for selection of the right employees but also to increase productivity and efficiency Inn view of the modern researches that have been conducted in the field it is found that occupation choice and performance are influenced by the personality factors and these in turn influence person-job fit. esearches showed that H managers have differences from the other type of managers and even from non-managerial H specialists. (Lounsbury; Steel; Gibson; Drost, 2008, p. 357)
The second category would be the worker or the employee who wish to either better hi career or arbitrate the working conditions. The human resource department also functions as the arbitrator where two of these parties are in dispute and…
Blau, Francine D. 2006. The Declining Significance of Gender, Russell Sage Foundation. pp 133-134.
DeSanctis, Gerardine. 1986. Human Resource Information Systems: A Current Assessment
MIS Quarterly, vol. 10, no. 1, pp: 15-27.
Lounsbury, John W; Steel, Robert P; Gibson, Lucy W; Drost, Adam W. 2008. Personality traits and career satisfaction of human resource professionals. Human Resource Development International, vol. 11, no. 4, pp: 351-366.
HR Task Performance
Human resources and HR managers contain enormous potential in their ability to align a larger corporate strategy into its own inner workings. Specifically, HR managers working within PM and leadership for elderly services can greatly affect the overall performance of the organization by identifying and completing tasks that support the overall mission. This role within human resources depends on the leader's ability to gather resources and disseminate them accordingly.
For example, HR managers in this case must develop, update and implement important policies. These polices must be standardized and put down in writing. Implementation of these plans must be done by actually performing the outlined policies and putting them into practice, otherwise the policy is useless and not worthwhile. Distinguishing between quantity and quality is also very important in this situation as the tendency for overkill is strong within the social services industry.
Dealing with money with…
An Analysis on how Devolution can Drive Evolution of the Industry
In the last few decades the globalization trend has worked to foster extensive changes how organizations operate. The rapid pace of the business world has created a scenario in which organizations are constantly evolving and organizational change is nearly a perpetual process. The role of technology has also been a contributing factor that has also had profound implications on organizations and how their human resources interact, collaborate, perform task, as well as impacted the organizational context in general. The level of competition has also steadily risen as firms constantly streamline processes and business functions. Organizations now must maintain a close eye on the external environment and adapt as needed to continue to satisfy consumer demands.
It is in this environment that a trend of devolution in the HR business function is predicted to drive the evolution of…
Anderson, K., B. Cooper, and C. Zhu. "The effect of SHRM practices on perceived firm financial performance: Some initial evidence from Australia." Asia Pacific Journal of Human Resources, 2007: 168-179.
Andolsek, D., and J. Stebe. "Devolution or (de)centralization of HRM function in European organizations." The International Journal of Human Resource Management, 2007: 311-329.
Bond, S., and S. Wise. "Family leave policies and devolution to the line." Personel Review, 2003: 58-72.
Cascon-Pereira, R., M. Valverde, and G. Ryan. "Mapping out devolution: an exploration of the realities of devolution." Journal of European Industrial Training, 2006: 129-151.
H oles and esponsibilities
In a bid to clearly understand the roles and responsibilities the H department plays in an organization, I had a rare privilege to interview the Human esource Manager of our organization, Fox Sports Network. He enumerated a number of these roles and responsibilities thus:
The human resources department serves myriad functions within an organization. Its major roles and responsibilities include ensuring that an organization complies with the labor laws. The department engages in hiring and training of employees and keeps an organization's records (Mooney, 2014). It is also involved in worker compensation, relational assistance, and handling of specific performance issues.
First forward to ensuring compliance with labor laws, it is the responsibility of the human resource department to ensure that all the organization's engagements with regard to hiring are in line with employment regulations. An organization has to comply with issues pertaining to number of breaks…
Mooney, L. (2014). Key Functions of an HR Department. Houston Chronicle.
The job board policies to attract perfectly qualified candidates may take a similar imagination and focused outlines that were used by bigger companies in marketing their products and services to promising customers. Some of the fundamental techniques using Internet adopted to reach promising candidates are: directed email promotions, buttons, banners, tiles, skyscrapers, etc. (a Telescopic View of Online ecruitment)
It is not only the use of Internet and its fame that has grown over the years but also its advanced techniques of tracking and profiling that are used by the websites. These techniques enable the recruiter to directly reach those perfectly qualified candidates. One of the techniques to develop a profile that attracts the suitable candidates is to study the top performers in your present organization, to understand how they spend their time online; these top performers may spend time on sites offering games, cartoons, weather details, up coming movies,…
Anderson, Mark. A Telescopic View of Online Recruitment. Retrieved at http://www.recruitersnetwork.com/articles/article.cfm?ID=1438Accessed on 7 March 2005
Internet Recruiting. 2004. Retrieved at http://www.wachovia.com/small_biz/page/0,447_972_1695_1943_1950,00.html . Accessed on 7 March 2005
Kutsmode, Carl. Integrating technology with your existing recruiting processes. Retrieved at http://www.recruitersnetwork.com/articles/article.cfm?ID=1108Accessed on 7 March 2005
10 studies about Internet usage. Davis Advertising. 04 December, 2003 Retrieved at http://www.recruitersnetwork.com/articles/article.cfm?ID=1458Accessed on 7 March 2005
It is well established that human resources personnel have a direct and forceful impact on the strategic success of any business or economic organization. Ulrich (1997) suggests that "the relationship between HR practices and business results is built on a rather simple premise: better deployment and use of HR practices should correlate with higher business results "(p.303). One tool HR managers have at their disposal is the use of compensation packages and their unique impact on the labor force. The purpose of this essay is to examine compensation packages, in both the monetary and non-monetary form, impact on attracting and maintain a desirable workforce and the possible influence on the overall effectiveness of the organization.
Casico (2010) discussed the aspect of compensation in terms of rewards. He suggested that compensation could be divided into two separate categories; either financial or non-financial rewards. Financial rewards are considered the monetary…
Cascio, W. (2010). Managing Human Resources. Productivity, Quality of Work Life, Profits. 8th edition. McGraw Hill.
Casico, W. (n.d.) . HR in Alignment hosted by Wayne Casico.
Ulrich, D. (1997). Measuring Human Resources; An Overview of Practice and A Prescription for Results. Human Resource Management, Fall 1997. 36, 3, Pp 303-320. Retrieved from http://www.e-rh.org/documents/ISO/measuring-hr-kpi-for-hr.pdf
The well-known Americans with Disabilities Act (ADA), the EEOC, Department of Homeland Security and the Department of labor outline the various provisions that are formatted to ensure the people with disability, the minority groups, and every caliber of Americans have equal access to the employment opportunities. The laws and provision are meant to ensure the people with disability live a normal and comfortable life, there is a reduce discrimination in term of color, race, country of origin, religion or sex. The EEOC for instance ensures that the rule of law is followed in employment and no single organization uses the neutral laws to disadvantage a given group or individual.
The ADA is mandated to ensure the Americans living with disability enjoy equal employment opportunities, equal rights to access and enjoy State and Local Government Activities, easy access to public transport, access and equal utilization of public accommodations, fair…
Edie Grace, (2010). Discrimination against the Disabled in the Workplace. Retrieved May 5,
2011 from http://www.ehow.com/about_6744403_discrimination-against-disabled-workplace.html
U.S. Department of Justice, (2006). A Guide to Disability Rights Laws. Retrieved May 5, 2011
There are many "cross-cultural issues" associated with doing business with and managing expatriates (Brewster, Sparrow & Harris, p. 951). Companies have to consider the way expatriates would be managed if managed by the home or central company and if managed by the international company that governs the territory in which expatriates work (Brewster, Mayrhofer & Morley, 2004).
Working internationally can be the source of much conflict and confusion if not approached properly. However, H functions and challenges when working strategically with international companies, clients and expatriates can be mitigated and minimized if companies take the time they need to establish a proper framework and communications system when working internationally.
Brewster, C., Sparrow, P., & Harris, H. (2005 Jun) Human esource Management:
Towards a new model of globalizing HM. The International Journal of Human esource Management, 16(6): 949-70.
Brewster, C., Mayrhofer, W. & Morley, M. (2004) Human esource Management in…
Brewster, C., Sparrow, P., & Harris, H. (2005 Jun) Human Resource Management:
Towards a new model of globalizing HRM. The International Journal of Human Resource Management, 16(6): 949-70.
Brewster, C., Mayrhofer, W. & Morley, M. (2004) Human Resource Management in Europe: Evidence of convergence? London: Elsevier.
Budhwar, P.S. & Sparrow, P.R. (2002) an integrative framework for understanding cross national Human Resource management principles, Human Resource Management Review, 10(7): 1-28.
HR Managerial - Interview Questions
NYC Health & Hospitals
Mike K. is a Russian immigrant and is the current head of HR at NYC Health & Hospitals (HHC) under the title of Chief of Staff of human capital. He has over 15 years' experience with this organization as he began his first entry level position in 2000. He first came to the country as a student and he attended City University of New York and was first hired by HHC in 2000 as a HR recruiter for the organization.
The HR Director role is responsible for maintain the human resources for the nation's largest public health care delivery system that includes a network of forty thousand employees in different hospitals, treatment centers, and related organizations that provide treatment to over 1.4 million people annually. The mission of the HHC is to:
Our promise to New Yorkers: Empower every…
Edwards, M. (2009). HR, perceived organisational support and organisational identification: an analysis after organisational formation. Human Resource Management Journal, The International Journal of Human Resource Management.
EEOC. (2009). Laws Enforced by EEOC. Retrieved from US Equal Employment Opportunity Commission: https://www.eeoc.gov/laws/statutes/
HHC. (2017). About NYC Health & Hospitals. Retrieved from About NYC Health & Hospitals: http://www.nychealthandhospitals.org/about-nyc-health-hospitals/
Karstadt, L. (2012). Human resources for health care: a global issue? British Journal of Nursing, 1178-1178.
MY Organization (AAB BANK PLC ) a H Director. They requested review organization's approach collecting, storing H data produce a summary position statement
Collection and storage of H data
easons why an organization needs to collect H data
H data is collected for strategy purposes. The organization's management needs to know the qualifications of its current workforce to enable them make better strategies, and if need be they hire qualified employees who can deliver on the organizations goals and plans. This data will also ensure that the organization has the right people to handle the jobs assigned. The H department will need to capture this data as a requirement from the Government. In particular large companies are required to collect and store employee information that should be provided upon request by law. In case of liabilities, the data collected can be used in defense of the company against…
Agmon, N., & Ahituv, N. (1987). Assessing Data Reliability in an Information System. Journal of Management Information Systems, 4(2), 34-44.
Hochachka, W.M., Caruana, R., Fink, D., Munson, A., Riedewald, M., Sorokina, D., & Kelling, S. (2007). Data-Mining Discovery of Pattern and Process in Ecological Systems. The Journal of Wildlife Management, 71(7), 2427-2437.
H and Corporate Strategy
The work entitled "Overcoming the Barriers to Strategic H Management: Old Issues. New Solutions" states that strategic H "is characterized by being forward-thinking, proactive and, most of all, creative...Strategic H is also about thinking about possibilities and connecting those possibilities in concrete ways to the business that you support." (ADP, 2007) This work intends to address organizational strategic H management as it relates to the: (1) sales; (2) marketing; (3) operations; and (4) finance departments of the organization.
The objectives stated by the VP of sales are the following: (1) Increase the number of field sales representatives (FS) from 20 to 30; (2) Increase gross sales by 8%; and (3) Create positions for four regional sales managers so that FSs do not report directly to the VP of sales.
The objectives stated by the VP of marketing are those as follows: (1) Develop marketing…
A Guide to Strategic Human Resource Planning (2010) Work Info. Retrieved from: http://www.workinfo.com/free/downloads/176.htm
Bobinski, Dan (2004) The Role of HR in Strategic Planning. Management Issues. 26 Feb 2004. Retrieved from: http://www.management-issues.com/display_page.asp?section=opinion&id=1137Successful
Jackson, Susan E. And Schuler, Randall S. (2005) Managing Human Resources. Chapter 6. Recruiting and Retaining Qualified Employees. Thomson business & Professional Publishing.
Jackson, Susan E. And Schuler, Randall S. (2005) Managing Human Resources. Chapter 5 / Using Job Analysis and Competency Modeling. Thomson business & Professional Publishing.
Alignment of HM and Business Strategies
Strategy determines the specific direction and scope of a company. Any strategy is usually developed for the short-term or the long-term depending on what the organization seeks to achieve. Since it facilitates the realization of the set goals, the mission and the vision, the establishment of strategies must be aligned with the structural resources within a certain environment (Armstrong, & Baron, 2002). In most organizations, H is solely identified as an administrative function. It is worth mentioning that H has two primary roles in a company. These include administrative and strategic roles. The purpose of this paper is to analyze the H strategies of the Ford Company. In this case, the paper evaluates the company's business and Human esource strategies. Besides, the job positions and ways the company markets its products in relation to human capital is identified.
The primary aim of…
Armstrong, M. & Baron, A. (2002). Strategic HRM: The Key to Improved Business Performance. New York: CIPD Publishing
Michie, J. & Sheehan, M. (2005). Business Strategy, Human Resources, Labor Market Flexibility, and Competitive Advantage. The International Journal of Human Resource Management Volume 16, Issue 3: 445-464
Price, A. (2207). Human Resource Management in a Business Context. New York: Cengage Learning EMEA
Human esources Management is a vitally important part of the business world. Indeed, the ability to manage employees can mean the success or failure a firm. For the purposes of this discussion, we will explore human resources management as it relates to small business. Throughout this discussion, we will focus on Issues such as the changing global workforce, corporate culture, management issues, information technology, and workforce diversity.
Changing Global workforce
According to a journal article found in the Journal of Business Strategies explains that H management strategies must change to fit the changes in the global workforce (McWilliams et al. 2001). The article asserts that companies are focusing more on maintaining the competitive advantage in the global workforce (McWilliams et al. 2001). The article reports that companies are increasingly opening international offices and must learn how to manage human resources accordingly (McWilliams et al. 2001). The authors assert
Diversity Training (2004). Retrieved October 27, 2004, at http://www.shrm.org/diversity/training1.asp
How Should My Organization Define Diversity" (2004). Retrieved October 27, 2004, at http://www.shrm.org/diversity/definingdiversity.asp# http://www.questia.com/PM.qst?a=o&d=28656428
Cropanzano, R.S. & Michele, K.K. (Eds.). (1995). Organizational Politics, Justice, and Support: Managing the Social Climate of the Workplace. Westport, CT: Quorum Books. http://www.questia.com/PM.qst?a=o&d=5001481175
Fuertes, M. (1998, May 20). Technology Boom Creates Thousands of Unfilled Jobs. The Washington Times, p. 4. http://www.questia.com/PM.qst?a=o&d=5001043086
H as a Strategic Partner
Over the years in a lot of organizations Human esources -H are considered as a source of competitive edge. An increasing appreciation of the fact that unique competencies are got by way of greatly developed employee skills, unique organizational cultures, management processes and systems. It has been more and more acknowledged that competitive edge can be got by way of high quality personnel that facilitate organizations to compete on the basis of market responsiveness, quality of service and product, differentiated products and technological innovation. Strategic H Management can be defined as "connecting H with the strategic targets and objectives so as to improve the performance of business and develop organizational culture which promote innovation and flexibility." (Strategic Human esource Management)
Strategic H indicates accepting the H function as a strategic partner in devising of the strategies of the companies as also in the execution of…
"A guide to strategic human resource planning" Retrieved from http://www.workinfo.com/free/Downloads/176.htm Accessed on 21 January 2005
Bates, Steve. "Role of HR Executive is Undergoing Big Changes" HR Magazine. Retrieved from http://www.careerjournal.com/hrcenter/shrm/features/20020801-shrm.html Accessed on 21 January 2005
"Business and supporting strategies" Retrieved from http://www.ogc.gov.uk/sdtoolkit/reference/deliverylifecycle/bus_support_strat.html#a51
Accessed on 21 January 2005
H in Strategic Management
It was after the Korean War that an entirely new breed of college educated managers appeared on the scene and exuded a greater sense of responsibility that translated into a wave of consciousness for social well-being and social upheaval that swarmed through the second half of the 20th century (Losey 1998). Their influence markedly changed the thought of the American employee. But another group in the 60s and the 70s heightened the established interest in laborers welfare and feelings to the point of affecting all facets of business, including the growth of market research, communications and public relations. This second wave shifted focus from scientific management to the employer-employee relationship. The new gear led to the development of programs that increased wages and fringed benefits and the eliciting of worker ideas and initiative in recognizing the link organizational philosophy or policy to greater productivity (Losey).…
1. Losey, Michael. (1998). HR Comes of Age -- History of Human Resource Management. HR Magazine. http://www.findarticles.com/p/articles/mi_m3495/is_n3_v43/ai_20514399
2. Oswald, Sharon, et al. (1991). Strategic Management of Human Relations: the American Steel and Wire Company -- Company Profile. Business Horizons. http://www.findarticles.com/p/articles/mi_m1038/is_n3/v34/ai_10817055
3. Siger, Marc. (2000). Strategic Human Relations Management Committee: Books Examine the Role of HR Professionals. HR Magazine: Society for Human Resource Management. http://www.findarticles.com/p/artices/mi_m3495/is_12_45/ai_68216379
4. Weatherly, Leslie. (2003). The Value of People. HR Magazine. http://www.findarticles.com/p/articles/mi_m3495/is_9_48/ai_108315188
Working for the Federal Government requires something extra due to the nature of the enterprise. Collective agencies such as the Federal Government are much more strict about rules and regulations dealing with discrimination and equal opportunity. The purpose of this paper is to explain and describe the special circumstances for Equal Employment Opportunity (EEO) when working with federal contractors and subcontractors. This paper will use case study information to demonstrate the practical aspects of this theme and to help provide an example for learning.
Compliance with federal EEO standards will be examined in this case using the perspective of an H manager of a large plastics company. The company has just received an offer to produce plastic parts for their customer, whose end user is the Federal Government. In order to accept this offer, it is necessary to review the company's human resources approach to ensure that it…
ADA.gov. The Rehabilitation Act. Viewed 4 May 2014. Retrieved from http://www.ada.gov/cguide.htm#anchor65610
SHRM (2012). Affirmative Action When would my company need to have an affirmative action plan? SHRM, 4 Dec 2012. Retrieved from http://www.shrm.org/templatestools/hrqa/pages/whenisanaapneeded.aspx
Steele, S. (2009). Affirmative Action Doesn't Solve The Real Problem. The Washington Post, 26 July 2009. Retrieved from http://www.washingtonpost.com/wp-dyn/content/article/2009/07/24/AR2009072402090.html
The United States Department of Labor (nd). Office of Federal Contract Compliance Programs. Viewed 4 May 2014. Retrieved from http://www.dol.gov/ofccp/
H epresentative Interview / Google: In an Interview with H epresentative
H personnel usually work with current and, often, former employees, and lead them through the process and policies that guide their employment. epresentatives in H are not fixed to specific industries. Many employers maintain H offices. While some of these employers may have their own H representatives in-house, others prefer outsourcing H services. This report highlights the responses of the H representative from Google. The H representative is interviewed on their duties and responsibilities.
What type of training did you receive in order to perform your job?
The training in my portfolio encompasses engaging in activities that enhance H for my current job. I went to Law school and have gone through several progressive courses and training in employment law. I have also conducted independent research regarding the issue of employment and the law. H…
Aswathappa. (2013). Human Resource Management: Text and Cases. India: Tata McGraw-Hill Education.
Calamai, B. (2015). 5 Tips for New HR Professionals. About Money. Retrieved from http://humanresources.about.com/od/careerplanningbegincareer/qt/5-tips-for-new-hr-professionals.htm on 2nd January, 2015.
Gresham, T. (2015). Primary Duties of an HR Representative. Retrieved from http://work.chron.com/primary-duties-hr-representative-22450.html on 2nd January, 2015.
Strategichrinc. (2015). Training & Development. Retrieved from http://strategichrinc.com/services/training-development / on 1st January, 2015.
The general field of human resources has become more and more difficult as well as more perilous. That is not just a simple generalized statement made for dramatic effect and just for the purpose of setting up the introduction of this paper. Indeed, there are some questions that can and should be posed by human resources professionals that do not have clear answers because of how complicated and how contradictory the field's body of work has become. The ethical implications and obligations pertaining to human resources have been made very muddled by contradicting laws and guidelines thus making real compliance beyond a reasonable doubt very hard to pull off.
The hypothesis that underlies this report comes down to one main statement, and that is as follows:
The different ethics, laws and vagueness that exists in both has made it possible to become completely and reliably compliant with the…
Bruoden, B.C. (1989). TAX FACTORS IN CHOOSING THE CORRECT CORPORATE STATUS. Journal Of Financial Planning, 2(2), 75.
Charen, M. (2011, July 22). What Else Will ObamaCare Mandate? | RealClearPolitics. What Else Will ObamaCare Mandate? | RealClearPolitics. Retrieved October 26, 2013, from http://www.realclearpolitics.com/articles/2011/07/22/it_should_ all_be_free_110669.html
FoxNews.com. (2013, October 23). Teachers' unions fight bill that would bar sex offenders from schools. Fox News. Retrieved October 26, 2013, from http://www.foxnews.com/politics/2013/10/23/teachers-unions-fight-bill-that-would -
Managers on Camera
In order to be able to decide whether or not the company is guilty of an "illegal wiretap," we must first analyze and see what the law says on this subject. As we have learnt from the last sentences of the case, the federal and state wiretap laws "block the secret interception of the transfer of a human voice." We have to read very carefully between the lines of this statement: they block the transfer of HUMAN VOICE, the laws say nothing about the transfer of image, of a human face, of human actions, that is, of nothing relating to video, but only to audio (the VOICE).
Hence, if we have another look at the case study, we will discover that the manager's office was endowed with a video camera with no audio pickup. Clearly, this is in no way against the federal or state laws, because…
Essential Mental Functions: the new senior developers are expected to reveal fair behavior towards their colleagues, subalterns, supervisors and clients. Among the most important mental functions that need to be possessed are: the ability to discern between what is right and what is wrong and what is ethical and what is unethical; empathy and kindness; the ability to make and enforce decisions; a good and reliable memory; originality, creativity and a sense for innovation (extremely important within the it community); the ability and desire to engage in cognitive efforts; the ability to be reasonable and communicative; the ability to rely on his/her own power and skills to resolve a task or a problem (such as a conflict in the workplace); the function of being temperate
Essential Physical Functions: considering that the candidate possesses the necessary mental functions, the necessities regarding physical functions are less comprehensive. Given the rather sedentary nature…
EEOC are initials referring to the Equal Employment Opportunity Commission. This is a federal agency mandated to eliminate discrimination founded on age, national origin, sex, disability, religion, color, race and all other terms and conditions used in employment. The commission is charged with investigating alleged investigations through different fields making a determination through guidance for collecting evidence. It attempts to reconcile in cases involving discrimination, which leads to the filing of lawsuits. The EEOC oversees the enforcement and compliance of all activities pertaining to equal opportunities of employment among applicants and federal employees. This includes discrimination directed at persons with disabilities (Van, 2010).
How it works
Most organizations are facing challenges of addressing situations of employment discrimination. EEOC is the new straightforward and fair process of filing cases of employment discrimination against organizations. This commission handles discrimination claims against employers, tax agencies and labor unions based on…
Chemers, M.M., Costanzo, M., & Oskamp, S. (2007). Diversity in organizations: New perspectives for a changing workplace. Thousand Oaks [u.a.: Sage.
Daly, A. (2008). Workplace diversity: Issues and perspectives. Washington, DC: NASW Press.
Esty, K.C., Griffin, R., & Hirsch, M.S. (2009). Workplace diversity. Holbrook, Mass: Adams Publ.
Mor-Barak, M.E. (2011). Managing diversity: Toward a globally inclusive workplace. Los Angeles: SAGE.
Instead of stating four different goals, other economic sources point out a single goal that is to e achieved throughout four actions. As such, the unique goal of enchmarking is to increase the company's performance and it will e done through: "identifying organizations with est practices as partners; measuring and comparing a selected work process against partners; conducting interviews with the enchmark organization and adopting or adapting their est practices."
W. Erwin Diewert, Alice O. Nakamura, April 1999, Benchmarking and the Measurement of Best Practice Efficiency: An Electricity Generation Application, the Canadian Journal of Economics, Volume 32, Numer 2, Retreived from JSTOR http://www.jstor.org/search/BasicSearch?Query=Benchmarking&si=1&hp=25&Search=Search&wc=on, on Septemer 28, 2007
Benchmarking: Benchmarking Characteristics, Novemer 23, 2006, Business Victoria, http://www.usiness.vic.gov.au/BUSVIC/STANDARD//pc=PC_51135.html#IntNav2,last accessed on Septemer 28, 2007
Ramamurthy Ramaadron, James W. Dean Jr., James R. Evans, 1997, Benchmarking and project management: a review and organizational model, Volume 4, MCB UP Ltd., http://emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&hdAction=lnkhtml&contentId=842937&history=false, last accessed on…
bibliography/benchmarking.html, on September 28, 2007
W. Erwin Diewert, Alice O. Nakamura, April 1999, Benchmarking and the Measurement of Best Practice Efficiency: An Electricity Generation Application, the Canadian Journal of Economics, Volume 32, Number 2
Benchmarking: Benchmarking Characteristics, November 23, 2006, Business Victoria
W. Erwin Diewert, Alice O. Nakamura, April 1999, Benchmarking and the Measurement of Best Practice Efficiency: An Electricity Generation Application, the Canadian Journal of Economics, Volume 32, Number 2
Ramamurthy Ramabadron, James W. Dean Jr., James R. Evans, 1997, Benchmarking and project management: a review and organizational model, Volume 4, MCB UP Ltd.
Many H performance issues result underlying motivational problems external work environment finance. Describing a motivational problem hinders goal attainment. Briefly describe problem (,) Use theory motivation explain problem
H performance issues:
Motivational problems in the financial services industry
"Often an employee knows how to perform correctly, the process is good, and all resources are available, but for one reason or another, chooses not to do so, which normally means it is a motivational issue" (Clark 2010). In the past, during the era of scientific management, motivational issues were dealt with by rigorously governing employee movement in a very strict and controlled fashion. However, this can stifle employee creativity and enthusiasm for the task. The obvious motivator for most people to work is money. For example, in the financial services industry, money is a major motivator in terms of how salary and compensation is structured. The expectation of a…
Clark, Don. (2010). Motivation and performance. Big Dog Little Dog. Retrieved from:
Hollon, John. (2011). Weekly wrap: Best Buy and ROWE -- Yes, flex work works, at least for them. TLNT. Retrieved from:
ased on the information given but in your own words, explain what approaches to recruiting might be best suited for Apple's talent acquisition.
efore any problem can be solved, it is important to gather all the resources available in order to best apply any given plan or idea. Understanding what resources are available to the human resources department at Apple Inc. will no doubt serve as a foundation of success if this step is accomplished thoroughly. The resource-based view of human resource management appears to be the best approach in this particular instance. Leadership has made it clear to the human resources department in this case that maintaining competitive advantage will be accomplished by in-sourcing more of the microchip technology and other technological processes within building Apple products. It is up to the human resource managers to now determine what resources can best be applied to this overall…
Brenner, L. (2011). "Innovating HR: Lessons from Apple." Recruiting Trends, July 2011. Retrieved from http://www.recruitingtrends.com/innovating-hr-lessons-from-apple
Priem, R. & Butler, J. (2001)."Is the resource-based view a useful perspective for strategic management research?" Academy of Management Review, Vol 26. 1, 22-40. Retrieved from http://pcbfaculty.ou.edu/classfiles/MGT%206293%20Strategic%20Management_PD/We ek%204%20Competitive%20Advantage%20RBV/priem%20butler%2001%20amr%20rb v%20critique%20is%20rbv%20useful%20for%20sm.pdf
Linkenin. "HR at Apple." Profiles of Human Management Resources website. Retrieved from http://www.linkedin.com/title/hr/at-apple/
HR Case Analysis
This report is a combination review of the article "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard" and also a review of the process of balanced scorecard. Companies today can only get what they measure. hen it comes to Human Resources performance management, how can they be sure they are measuring the right things? Or, are the communicating the right information to the right people? There are new tools to help companies address issues such as these. The tools allow companies to align and support key processes and to translate strategy into operational objectives, measures, targets and initiatives. The report will try to identify and discuss the key issues and problems related to the cohesion between an organization's existing business strategy and its Human Resource Management strategy and practices. This will be done by analyzing how and why an organization creates business missions and strategies.…
Epstein, Marc J., Cott, Jeremy, and Srikant, Datar M. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Review (2001).
HR Case Analysis
Too often companies do not communicate the value they see in an employee. By offering training, the company is taking a vested interest in the employee's future. The absence of that feeling can cause employee dissatisfaction.
The Role of HR
There was a time when companies assumed that training and education were things the employee arrived with. Recently, as the importance of training and education to morale, retention and organizational achievement have become apparent, firms are realizing that they must take the initiative to provide training and education. This responsibility has fallen to the human resources department. This is because the programs are specifically geared towards the development of humans as a resource.
There are many different types of education and many different means for HR departments to deliver training and education opportunities for their workforce. Education can focus on particular skills that would allow the employee to fill a…
Heathfield, Susan M. (2009). Training and Development for Employee Motivation and Retention. About.com. Retrieved March 27, 2009 from http://humanresources.about.com/od/training/a/training_dev.htm
No author. (2007). Maslow's Hierarchy of Needs. NetMBA. Retrieved March 27, 2009 from http://www.netmba.com/mgmt/ob/motivation/maslow/
Hopkins, Hampton. (1995). A challenge to managers: five ways to improve employee morale. Executive Development Vol. 8 No. 7 pp26-28.
Narisi, Sam. (2009) Survey: Employees would change their jobs for a better computer. HR Tech News Retrieved March 27, 2009 from http://www.hrtechnews.com/survey-employees-would-change-jobs-for-a-better-computer/
Finding and keeping the right employees are major problems especially to big businesses today, but the biggest headaches appear to confront the retail, food service (Catlette 2000) and the high-technology industries. The National Restaurant Association alone approximated the turnover among fast-food workers at 300% or so fast that by the time one gets his or her order of French fries, the worker might have made a change in his or her career (Catlette). Some Florida companies were reported to have taken bold steps at fighting off a 2.8% unemployment rate among hospitality workers in an attempt at insuring that breakfasts were cooked and served, beds made and park sideways swept. Disney was said to have gone as far as Puerto Rico offering airline tickets and bonuses for a year's contract as maids or food service workers (Catlette).
The most businesses hire workers-based competence and experience but values, style…
1. ACC Communications, Inc. (2000). HR Software Trends: the Revolution is Here -- Human Resources. Workforce. http://www.findarticles.com/p/articles/mi_mOFXC/is_10_79/ai_66529536
2. Catlette, Bill. (2000). Keeping Employees in High Turnover Industries. Workforce. http://www.findarticles.com/p/articles/mi_mOFXS/is_8_79/ai_64694298
3. Chief Executive, The. (1999). Formula for Retention. Chief Executive Publishing. http://www.findarticles.com/p/articles/mi_m4072/is_146/ai_55427062
4. Duecy, Erica. (2004). Quality Workplace Key to Recruiting, Retaining Employees. National Restaurant News. http://www.findarticles.com/p/articles/mi_m3190/is_24_38/ai_n6075474
Based on the benefits of the assessment center that have been discussed in the proposal, the proposal recommends that our organization should implement assessment center for hiring of senior level executive. In the contemporary business environment, senior level executives are the backbone of any organizations. Senior executive are the people making decision that middle and lower level employee will execute, and organizations that are able to maker right and effective decision will enjoy higher profitability in a business environment. The proposal has evaluated the assessment center, and it is revealed that assessment center is very effective for the selection of right candidate for senior level position. Thus, our organization should implement assessment center based on the benefits that our organization will derive from the exercise. By implementing the assessment centre, our organization will be able to boost its revenue and profitability in the next fiscal year.
Additionally, our organization will…
Amen.U. (2010). Assessment Centre as an Effective Tool to Select the Potential Candidate for Future Management Needs of an Organization. Institute of Interdisciplinary Business Research. 2(2): 134-143.
Avery, K. & Callow, T. (2010). Centre Stage Assessment and Development. Employment Today: 28-31.
Byham, W.C. (2008). The Assessment Center Method, Applications, Technologies. Development Dimensions International.
Hagan, C.M. Konopaske, R. Bernardin, H.J. et al. (2006). Predicting Assessment Center Performance with 360-Degree, Top-Down, and Customer-Based Competency Assessments. Human Resources Management. 45(3):357-390.
Other elements of a training program include on-the-job training, which is highly valuable in a manufacturing environment. During on-the-job training employees are able to acquire specific learning of tasks and integrate that learning into a particular job function. They are able to 'try things out' and learn as they go. on-the-job training allows ample opportunity for employees to practice the skills they are learning in the training program in a safe and encouraging environment.
A training program must not simply teach employees how to carry out a job function, it must also assess their knowledge acquisition after training and subsequent mastery of the subject or job that was taught during training. Continuing training is also a key aspect of any training and placement program.
A quality training program will be documented with regard to who attends and the exact material covered. From this list, plans for future training or continuing…
Schuster, F. Human Resource Management: Concepts, Cases, and Readings, Second Edition Reston, Va.: Reston/Prentice Hall, 1985.
Schuster, F. Contemporary Issues in Global Human Resource Management, New York: McGraw-Hill, 1999
Strategies to achieve a competitive advantage in the marketplace
Organizations thrive by providing a level of value or services for their customers that their competitors cannot. Mountain Bank currently has a strong retail banking business, but it wishes to expand its outreach into the more lucrative business banking sector. It wishes to expand into retail and corporate banking. To do so, it desires to better use its tellers to convince current private banking account holders to open up corporate accounts.
Tellers are the 'face' of Mountain Bank. They are a critical asset, because one of the main reasons consumers desire to use a bank beyond basic 'nuts and bolts' needs is the confident and concerned image presented by the teller. Of course, more and more banking is being done online today. However, many consumers are frustrated by this, and often it is when a…
Huitt, W. (2007). Maslow's hierarchy of needs. Educational Psychology Interactive. Valdosta,
GA: Valdosta State University. Retrieved: http://www.edpsycinteractive.org/topics/regsys/maslow.htm
Porter's five forces. (2011). Quick MBA. Retrieved:
In addition to using this new department to create project assignments for otherwise idle personnel, this would become an essential path to preparing CGMS for competition in the long-term future. hile the company's eroding schedule of future projects suggests economic downturn, it also underscores the risk of working in the fossil fuel sector. ith future environmental and conservation concerns promising to impact mining operations such as those upon which CGMS depends, the company's newly minted R&D department would emphasize projects aimed at reducing the carbon footprint created by mining operations as well as investigating alternative fuel sources. Given the company's extensive resources and highly qualified personnel, it may have the opportunity to posture itself as a leader of future energy efficiency efforts. Ultimately, internal training and some measure of ERP-informed recruitment would be necessary to actualize this objective.
Finally, it is evidence that greater accountability is needed, if not to…
Baker, G. (2007). Shared Services Can Reduce HR Process Cost Cuts by up to 80%; While Driving Improved Satisfaction, Productivity, and Quality. The Hackett Group.
Chan, S.H. & Kuok, O.M. (2011). A Study of Human Resources Recruitment, Selection, and Retention Issues in the Hospitality and Tourism Industry in Macau. Journal of Human Resources in Hospitality & Tourism, 10(4).
Heathfield, S.M. (2011). Do Powerful Internal Training. About Human Resources.
Open Source ERP. (2010). ERP HR Module. Open-source-erp-site.com.
H Training Plan
Human resources management requires constant and persistent maintenance in order for success to thrive. Much like a garden needs tending, so do the skills of those professionals dedicated to enhancing the work experience through human resources management. The purpose of this essay is to describe the needs and processes of training. This essay will describe the process by taking the point-of-view of a member of a H department of a small retail company. Upper management has requested that a new employee customer service training class be created and conducted to improve upon the organization and establish more of a competitive advantage within the market. To do this, a needs assessment will first be described to address five ways in which a training program would expose any existing performance deficiencies. Next, the customer service training plan will be discussed and as how to best implement this change. Issues…
Liao, H., & Chuang, A. (2004). A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47(1), 41-58.
Rouda, R., & Kusy, M. (1995). Development of human resources-part 2: Needs assessment -- the first step. Retrieved September, 14, 2003.
Tax, S.S., & Brown, S.W. (2012). Recovering and learning from service failure. Sloan Management.
Also, recruiting at college fairs for the Sales Associate job, especially fashion and business-related colleges would be a good source of candidates.
Advertising as an Equal Opportunity Employer is essential. One advantage of using the Internet for recruiting is that it does draw a more diverse range of applicants, and the advertisement can stress the desire of Dress for Success to recruit individuals with diverse backgrounds. Using professional associations of minority businesspersons to recruit the Sales Manager, or going to college with large minority populations to conduct recruitment drives for the Sales Associate would be an additional option.
The salaries for both positions, particularly the Sales Associate, seem quite low, given the requested levels of experience, although salary is often a 'starting point' for negotiations for managerial jobs. According to Salary.com even the lowest-level Sales Manager the area can command $67, 415, and that is not taking into…
Though he is the nephew of Company X's president and there has already been some indication of pressure to hire him, Frank Swain was ranked as the bottom choice for this position due to his relative lack of experience (with only five years in the workforce, and that dealing with a staff half the size of Company X's call center), a complete dearth of performance records from his current employer, and the fact that he apparently earned his MBA immediately after earning his BA (given his age and the timeline described, this seems to be a reasonable conclusion), which means he would have potentially obtained less practical information from his education. Karen Wilson was ranked only slightly higher, and for the same reasons; her relatively low level of work experience both before earning her MBA and generally makes her a less ideal candidate for this position despite her knowledge of…
S. Management and Training Team -- put through cross-cultural training, understanding Hindu and Indian history and society, social classes, some idioms, history of relationship with the West; Phase 2- Cross-cultural training of Indian team; American idioms, speech patterns, encourage viewing of American movies, sit-coms, reading of American popular magazines and newspapers, teach popular culture; Phase 3 -- Implementation of new system, continual training and monitoring, transition of some management roles to natives, continue classes in speech and loss of accent; Phase 4 -- Use center as springboard and example for new centers in other countries or additional centers in India; change out U.S. management team so more employees become cross-culturally aware. Promote from within, provide stateside opportunities for bright Indian employees (ai, 2007).
Figure 1 -- Four Stage Training and Implementation Plan:
What is, however, most important to remember when dealing with issues of international labor, foreign workers and investment,…
Davies, P. (2008). What's This India Business? Offshoring, Outsourcing and the Global Services Revolution. Nicholas Brealey Publications.
Rai, U. And V. Khosla. (2007). Offshoring Secrets: Building and Running a Successful India Operation. Happy About Publishers.
Reddy, S. et.al., (2008), International Trade and Labor Standards: A Proposal for Linkage. Columbia University Press.
Indian Team identified; begin language and cultural training, then move towards product development and ongoing training issues.
Interview with a Director
Every organization has several types of managers. A college setting, for instance, could contain a president, his deputy, school deans, associate deans, departmental chairs, and other administrators. A medical facility (privately-owned), on the other hand, could contain first-line supervisors, plant managers, standard compliance managers, marketing managers, financial controllers, and top executives such as the president, deputies, or a chief executive officer. For purposes of convenience, this text distinguishes three types of managers on the basis of their functional title, position, and organizational level, as shown in table
Table 1.1 Types of Managers
(have managers as subordinates)
Chief financial officer
(have managers as subordinates and report to top managers)
Managers or directors
(have non-managers as subordinates; report to middle managers)…
Pearson Learning Solutions. (n.d.). Part 1: Introduction to Managing: Managing in the 21st Century. Pearson Learning Solutions. Retrieved 7 April 2014 from http://www.pearsoncustom.com/link/textlink/olb4/Dessler_01.html
Simmering, M.J. (2014). Management Levels. Encyclopedia of Business (2nd ed.). Retrieved 7 April 2014 from http://www.referenceforbusiness.com/management/Log-Mar/Management-Levels.html
Employee development and training is an alternate zone. In the IT business, training is not simply about recognizing training needs and giving the presupposed training, but anticipating and reckoning the necessities and advancing suitable training to equip employees so that they can handle the challenges.
Another serious challenge is the way businesses have the ability to fuse all the sub-systems in H and help them in accomplishing a definitive objective: extraordinary performance. Individuals must be groomed to get in tune with the performance culture. Making an environment that invigorates the formation of information and its sustenance all through the organization is an enormous challenge. However, investments in Human esource Information Systems (HIS) must create, maintain, and enhance a performance driven culture. The role shifts to that of a facilitator. H will include the entire organization in this process and go about as an advisor and facilitator. This is a H…
Aswathappa, A. (2009). International business. New Delhi: Tata McGraw-Hill.
Bell, M.P. (2012). Diversity in organizations. Mason, Ohio: South-Western College.
Burke, R.J. (2005). Reinventing human resource management: Challenges and new directions. London [u.a.: Routledge.
Congress, E.P., & Gonza-lez, M.J. (2013). Multicultural perspectives in social work practice with families. New York: Springer Pub. Company.
An HIS would enable Morgan to manage these operations for the business in a unified fashion. Since every restaurant is relatively similar in terms of its operations and H needs, all could operate using the same accounting approach to these business elements and all such functions could be unified using HIS.
A Human esource Information Systems (HIS) can track a variety of workplace needs, including (most critically for Castle's) the need for "complete integration with payroll and other company financial software and accounting systems" and management of records regarding employee attendance, hours and disciplinary information (Heathfield 2011). Critical functions such as employee's variable hours and the different seasonal needs of the restaurant regarding labor could be easily tabulated using an HIS. If all restaurants were equipped with the software, Morgan could manage such elements virtually from his office.
It should be noted that Morgan does not necessarily need every possible…
Heathfield, Susan. (2011). Human Resources Information System (HRIS). About.com
Retrieved May 16, 2011 at http://humanresources.about.com/od/glossaryh/a/hris.htm
There are also an increasing number of opportunities for people from diverse backgrounds to work together towards a common company goal. This brings with it a unique set of opportunities and challenges (Kosch, 2007).
Kosch (2007, p.1) for example mentions the benefits of an international camping program in the United States, where students from across the globe came to American campsites to work as advisers, cooks, housekeepers, and others. The main benefit was the diversity of cultures that enabled a mutual learning process with the result of mutual respect. The main challenge was however the fact that these workers were far from their known and trusted support systems, and cultural integration could prove difficult at first. However, in an increasing amount of workplaces, cultural diversity has become the norm rather than the exception. In such environments, H managers should therefore ensure that the various cultures integrate effectively to help the…
Grantham, P.H. And Hook, M. The Changing Role of Human Resources: Discussing the new model of the HR organization. Columbia Consulting Group. Retrieved from http://www.singergrp.com/presentations/changing_role.pdf
Kosch, S. (2007, Sept/Oct). Global Understanding: The Benefits and Challenges of International Staffing. Camping Magazine.
Management Matters. (2007, Feb). Employee Recruitment Part 1 -- Recruiting Strategies. Wood&Wood Products. Retrieved from www.iswonline.com
Schein, E.H. (2008) The Changing Role of the Human Resource Manager. Poslovna Sola. Retrieved from www.iedc.si/publications/masterclasses/masterclass_eng.pdf
When all the needs or expectations of the stakeholders are met, the business will continue to thrive.
Core Human esource Functions
Involuntary turnover is rampant among employees of high talent. These employees form then crucial asset that determine the overall success of the organization. Involuntary turnover occurs due to issues such as frequent absences, premature termination of contracts, sexual harassment or by the mere fact that an employee becomes overqualified for a particular job. Supposing I were a top H manager in my firm I would hire people who are qualified to fill any vacant positions taking keen attention to exclude overqualified persons so as top avoid the occurrence of involuntary turnover in the future (Taylor, 2005).
Additionally, I would introduce strategies that seek to retain employees in the organization. One of the strategies would be to introduce teambuilding activities such as retreats and workshops. I would also ensure that…
Svensson, G., & Wood, G. (2003). The dynamics of business ethics: a function of time and culture -- cases and models. Management Decision, 41(4), p350.
Taylor, S. (2005). People resourcing. London: Chartered Inst. Of Personnel and Development.
The demographics of the site chosen for this paper, NH Clinic, consist of a vast group of clinical professionals working at 21 different hospitals across the country. NH Clinic staffs nearly 500 outpatient ambulatory and physician practices as well. The Clinic supports more than 6,600 beds, employs over 15,000 nurses and is affiliated with nearly 14,000 physicians. Its total workforce consists of over 61,000 workers and NH Clinic is the biggest private employer in the state (NH eports and Facts, 2016).
The staff employed by NH Clinic is as diverse as the state's population itself, with a variety of persons of ethnicities and cultures employed throughout the ranks of the Clinic. It has men and women of a many different races, religions, beliefs and backgrounds in positions of management, throughout the administration, and up and down lower level chains as well. NH Clinic celebrates diversity in its…
Ealias, A., George, J. (2012). Emotional intelligence and job satisfaction: a correlational study. Research Journal of Commerce and Behavioral Science, 1(4): 3-7.
Mills, J. et al. (2013). Nurses in Australian acute care settings: experiences with and outcomes of e-health: an integrative review. International Journal of Management & Information Technology, 3(1): 1-8.
NH Reports and Facts. (2016). Northwell. Retrieved from https://www.northwell.edu/about/reports-fact-sheets
Odeh, B. (2014). Implementing a telehealth service: nurses' perceptions and experiences. British Journal Of Nursing, 23(21): 1133-1137.
While emerging evidence, theory and practical demands are increasing the visibility and credibility of human capital as a key to organizational success, the measures used to articulate the impact of human resource management decisions remain misunderstood, unwanted by key constituents or even counter-productive." (1998) Stated as well by Boudreau is the fact that a body of research exists that is growing rapidly suggesting that "the key to competitive advantage lie with the organization's human resources. (Boudreau, 1998) p. 3 Widely suggested as an emerging key to the success of the organization is "intellectual capital." (Boudreau, 1998; p.3) This element is sated to not be: "...effectively reflected in standard accounting and the financial report, and the diminishing correlation between future financial performance and standard accounting measures of value seems to attest the importance of more intangible factors." (Boudreau, 1998; p.3) H measurement that is effective will be a system that is…
Resources Management System - Incorporating Human Capital Management Strategies for an Effective Workforce" states that effective HR strategy "requires the adoption of a comprehensive human capital management (HCM) strategy." (Oracle, nd) p.1 Oracle believes that effective workforce is built from development of "a cohesive HCM strategy that is tightly linked to your overall
Management Challenges -- Five Years from Now
hat are the great challenges ahead for a manager in a business environment over the next five years? This paper addressed those issues, using verifiably legitimate sources.
Challenges for management over the next five years
The Society for Human Resource Management created a survey that was conducted 2010 and 2012, and it was published in 2013 in Forbes. HR of course is the driver for hiring, training and retaining employees, and the HR department has a huge stake in management, hence, the importance of their research. The issue that received the most "yes" votes by HR managers was "Retaining and rewarding the best employees," and certainly that would be at the top of any business manager's list. In 2012, 59% of respondents rated this issue the most important issue and in 2010 51% rated it most important (Biro, 2012). The issue of "developing…
Biro, M.M. (2012). 5 Great Challenges Ahead For HR and Leaders. Forbes. Retrieved September 15, 2014, from http://www.forbes.com .
Erickson, T. (2008). Today's Top 10 Talent-Management Challenges. Bloomberg Businessweek. Retrieved September 15, 2014, from http://www.businessweek.com .
Labor Market Analysis: H Professionals / Employment Analysis in H Profession 2015
Critical analysis of current labor market trends
Evaluation of the impact of external factors
Analysis of advertising, recruitment and selection methods
Professional standards and competences (including behaviors) for H Professionals
The place of interaction between employers and potential employees is termed as the labor market. Here, there is competition among employers to attract the most skilled individuals from the candidate pool, and among workers for acquiring the best jobs. The current U.S. labor market for human resource professionals is healthier, in economic terms, than it ever was since the Great 2007-09 ecession.
Critical analysis of current labor market trends
US unemployment rate in June was at a record low of 5.3% in this economic recovery and about half its October 2009 peak (10%). A strong average job growth rate of around 243,000 jobs a month was recorded last…
Lakshman. (2015). Human Resource Management. Cite.hr. Available from http://googleweblight.com/?lite_url=http://www.citehr.com/14169-hr-core - competencies-pdf-download.html [Accessed: 29th October, 2015].
Qasemi, H.R. (2015). PEST Analysis in strategic Human Resources Planning. Available from http://www.iefpedia.com/english/wp-content/uploads/2009/11/PEST-Analysis-in-strategic-Human-Resources-Planning.pdf
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Mitsubishi Sexual Harassment Case Study
efacing an organization is substantial for aiding the aggregate process of organizational development. This measure is responsive, especially when an organization's labor is orientation is not properly oriented. In most scenarios, an organization will require the proper decision development, which will seek to mitigate responsive legislative protocols, and possibly challenging actions of human rights activity. It is as well good to note that most organizational human resource problems are between an employee and another employee. As a result, the top organization will naturally be inclined to harbor these cases that can be punitive the firm. This study proves that a de-facing strategy followed by a disparate treatment action can be applied to salvage the organization from a punitive legislative system. The study will appoint the Mitsubishi Sexual Harassment case, with close reference on stratagems that the organization could have applied to mitigate possible punitive actions…
Ayandele, M., & Adeoye, O.S. (2010). Changing work Environment through Information and Communication Technology (ICT): Challenges to Secretarial Staff. International Journal of Computer Applications, 9(10), 35-40.
Bornholz, R., & Heckman, J.J. (2005). Measuring Disparate Impacts and Extending Disparate Impact Doctrine to Organ Transplantation. Perspectives in Biology and Medicine, 48(1x), 95-S122.
Jerrold, L. (2005). Disparate treatment v disparate impact. American Journal of Orthodontics and Dentofacial Orthopedics, 128(1), 133-135.
Mcmullan, J., & Rege, A. (2007). Cyberextortion at Online Gambling Sites: Criminal
Training Needs Analysis Practices for Managers: A Study of Saudi Arabia Private Firms
Training needs analysis (TNA) is defined by Mabey and Salman (1995:158) as a "process of collecting data which allows an organization to identify and compare its actual level with its desired level of performance." The authors also indicate that this performance could be interpreted as meaning the competencies and attitude necessary for the staff to do the job effectively. Moreover, Armstrong (1996:536) states that "training needs assessment is partly concerned with finding the gap between what is happening and what should happen.. This is what has to be filled by training ." Figure (1.1) depicts this gap.
The training Gap
WHAT SHOULD BE
CORPORATE OR FUNCTIONAL ATANDARDS
KNOWLEDGE AND SKILL REQUIRED
TARGETS OR STANDARDS OF
CORPORATE FOR FUNCTIONAL RESULTS
KNOWLEDGE AND SKILL POSSESSED
ACTUAL PERFORMANCE OF INDIVIDUALS
Source: Armstrong (1996)
Good Men to do Nothing
No doubt Ms. Dillman should have been more fully trained, both in the fabric shop and in the sheet metal shop. So the root issue here is that Dillman never did receive adequate training, and that is obvious before any consideration of a TNA (training needs analysis). However, when Mr. Pettipas erupted and launched his tirade, the union should have immediately stepped in to assist in this matter, and at that time it would have been entirely appropriate for a training needs analysis. So the answer to this question is yes, a training needs assessment would be appropriate for Dillman, because while the belligerent, chauvinistic Pettipas was "…to provide her with on-the-job training," he obviously didn't conduct that training very competently -- if at all. The right person to talk to would be the manager of the Human Relations (HR) department; in fact the HR…
All it Takes is for Good Men to do Nothing. (1994). Case Questions. Chapter Ten.
Retrieved November 19,2014.
MANAGE'S BEHAVIO MEMO
Management Behavior Imagine a midlevel sales manager InterClean, Inc. -level managersunder responsibility. In response a merger place EnviroTech, instructed
InterClean Sales Managers
Overview of Manager's Behavior
With the upcoming merger after InterClean, Inc. acquired EnviroTech, the managers' role will be to ensure a smooth merger and their role during this merger is very important for its success. To ensure that the company meets its post-acquisition goals, the managers' abilities to manage the upcoming changes skillfully is required. Most managers are not aware of how their behavior affects the employees. The success of this merger and employee productivity is critical, and managers should know its success lies in the relationship between employee performance and leadership behavior Norgard & Skodvin, 2002.
Modeling the way is one of the methods to ensure employee productivity according to a study in employee effectiveness and leadership behavior. Therefore, to have productive employees,…
Larsson, R., & Finkelstein, S. (1999). Integrating Strategic, Organizational, and Human Resource Perspectives on Mergers and Acquisitions: A Case Survey of Synergy Realization. Organization Science, 10(1), 1-26.
Norgard, J.D., & Skodvin, O.-J. (2002). The Importance of Geography and Culture in Mergers: A Norwegian Institutional Case Study. Higher Education, 44(1), 73-90.
H System Design
iordan Manufacturing: Determining the needs of the H system
iordan Manufacturing's success has been driven by the intelligence and resourcefulness of its employees. Constructing an effective H system to capitalize upon its human intelligence and resources is essential. iordan is a globally-based organization, which means that an integrated H system can be difficult to construct. Using IT to unify H best practices and philosophy can enable iordan to thrive and grow.
When determining the needs of the H system, the overall conception of how H is to relate to the rest of the organization must be considered. For example, one approach to fostering workplace commitment is a 'commitment-based' model which focuses on team-based activities. The stress in this model is upon "work design, rewards, and appraisal practices [that] signal the importance of shared/team activities" and using the H system "to share knowledge and distribute information" (Human…
Human resource systems and helping in organizations: A relational perspective. (2013). AOM.
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Ulrich, D. And Brockbank, W. (2005, Jun 20). H's New Mandate: Be a Strategic Player. Working Knowledge Business Leaders. etrieved from: http://hbswk.hbs.edu/archive/4861.html
Chapter 2: 1.) What steps can H professionals take to ensure that mergers and acquisitions are successful? How can H help during the integration process?
H's function in making mergers and acquisitions successful should focus on helping all personnel involved to work through the stress and adjust to the changes that these processes inevitably create. At the heart of this is communication (Gupta, 2010). H should ensure an open communication process between leaders and employees, as well as among employees from the different companies.
This is particularly important in the light of the fact that a merger means the conglomeration of two different sets of employees and essentially two different corporate cultures. H…
Klein, D. (2009, Jan 1). Five Strategies for Managing After Layoffs. LRP Publications. Retrieved from: http://www.hreonline.com/HRE/story.jsp?storyId=156838048
Thomas, R. (2011, May 23). Layoffs as a Strategy: The Message You Send When They're Done Right. The Business of HR. Retrieved from: http://www.tlnt.com/2011/05/23/layoffs-as-a-strategy-the-message-you-send-when-theyre-done-right/
In case this is not accomplished, once the crisis has passed, the employees will lash out, just like the Indian ones are doing now.
Quote #8: Amy Carr, ed Door Interactive co-founder: "ecruiting, in particular is a pure form of marketing. You're selling the company, qualifying people, and developing relationships." This statement was issued by Amy Car, a former marketing specialist who notes the interrelatedness between the two seemingly different business functions.
Quote #9: Michelle Conlin, Business Week editor: "That's why the next front in the Wellness Wars is not about you. It's about your husband, your wife, and your kids." In a world in which the sedentary life style and the fast food alimentation are making more and more victims, employers strive to motivate the employees to get in better shape and improve their life conditions. As these endeavors have mostly failed, employers now target the family members of…
Adams, S., 2010, Expert tips for using LinkedIn, Forbes, http://www.forbes.com /2010/07/07/linkedin-advanced-tips-jobs-hiring-leadership-careers-networking.html last accessed on July 19, 2010
Buchanan, L., 2010, Human resources: generous from get-go, Inc., http://www.inc.com/top-workplaces/2010/articles/human-resources.html last accessed on July 19, 2010
Chandra, M., India Career Journal: angry employees lash back, The Wall Street Journal, http://blogs.wsj.com/indiarealtime/2010/07/08/india-career-journal-angry-employees-lash-back/?KEYWORDS=human+resources last accessed on July 20, 2010
Conlin, M., 2010, Health care: human resources targets your family, Business Week,
H planning: defining the organization's strategic plan, conducting an external scan of the environment; conducting an internal assessment of the organization's labor resources; forecasting future workforce demand, forecasting workforce supply, and then developing "programs, policies and practices to align workforce supply and demand" to achieve company objectives (Carroll 2009). Objectives must be realistic in nature, and reflect the most likely future employment scenario. In some instances, several different possible future scenarios may be forecasted, and contingency planning is wise for a variety of potential situations. Potential labor shortages and surpluses must be determined, and then a staffing plan can be developed, creating the optimal balance between core, permanent staff and flexible staff (temporary employees and independent contractors) (Heneman & Judd 2023).
Q3. Employee turnover in the service and hospitality industry is notoriously high, given that many workers simply take wait staff positions between acting jobs or to pay for their…
Brookin, Miranda. (n.d.) Ways to prevent employee turnover in fast food restaurants.
Small Business. Retrieved:
Carroll, Stacey. (2009). Strategic HR planning. Compensation Today. Retrieved:
Once the plan has been created, you must begin training / development as soon as possible. This means, that HR personnel must begin to training the staff on the new policies and procedures that will be implemented. Under ideal circumstances, the HR department would want to begin training as soon as possible. This is because there will be a window, between the time frame that the merger is announced and when the actual deal occurs. The reason why is, various regulators as well as the shareholders will need time to: examine the merger, debate about it and vote on it. In most cases, these kinds of mergers can usually take a few months to occur. Given the circumstances surrounding the merger, what more than likely happen is this time table will be increased. This because the regulators will want We Will Hang Onto it Savings, to close the…
What is a Compensation Package. (2010). Retrieved June 10, 2010 from Wise Geek website: http://www.wisegeek.com/what-is-a-compensation-package.htm
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Firstly, as entering the Indian market implies an ample recruitment process, Wal-Mart's HR department could use a recruiting metric encompassing the following indicators: the vacant period, the performance of the new hires, managers' satisfaction, the turnover rate for new employees, and the financial repercussions of inadequate hires (http://www.strategy2act.com/solutions/hr_metrics.htm).
Secondly, job satisfaction seems to be essential to Indian employees. Therefore, this can be measured with the help of a training and development metric comprising: learning opportunities (the percentage of those who are content with the learning opportunities in the organization), on-the-job learning possibilities (the percentage of the staff being satisfied with the on-the-job learning), the chance to use skills (the percentage of those employees who apply their knowledge and abilities), taking part in meaningful work (the percentage of those who consider that they are engaged in activities that effectively contribute to the organization's laudable performance) (elani, 2006).
For the two measurements…
Belani, a. (2006). What Indian employees want. On the Internet at: www.domain-b.com/management/hrd/20060328_employees.htm. Retrieved June 5.
Gidlow, H., Urquhart, R. (2004).Creating a Human Resource measurement framework that works. On the Internet at: www.workinfo.com/free/downloads/56.htm. Retrieved June 5.
Hofstede, G. (2003). Cultural Dimensions. On the Internet at http://www.geert-hofstede.com/hofstede_india.shtml . Retrieved June 5, 2007.
HR metrics (2007). On the Internet at http://www.strategy2act.com/solutions/hr_metrics.htm . Retrieved June 5, 2007.