This paper examines the labor negotiation strategy a domestic manufacturing company (Molloy) should adopt as it faces intensifying global competition. The paper argues that management must first align negotiation objectives with overall corporate strategy before entering talks with the union. Key considerations include avoiding a labor stoppage, understanding overseas cost dynamics, and identifying the company's BATNA — which may involve relocating operations abroad. The paper advocates a collaborative negotiation style on the grounds that mutual stakeholder buy-in is essential to the company's long-run survival, and concludes that senior leadership must be directly involved in shaping both strategy and the negotiation process.
Before entering negotiations, the company needs to establish a clear set of objectives. First and foremost, Molloy cannot afford a labor-related shutdown. If competition has intensified, the last thing the company needs is to give its customers a reason to switch to a competitor — a shutdown would eviscerate the business. Second, any contract reached must align with the broader strategy the company intends to pursue. The idea of shifting to cheaper, less-experienced workers would undermine a critical competitive advantage and would not make Molloy cost-competitive with overseas companies anyway. The key, therefore, is to determine overall strategy first and then shape the negotiation within that context.
Senior leadership must be consulted before further objectives are formulated. Ultimately, Molloy is expected to compete on the basis of being the best in the business, and the negotiation should focus on holding the line on wages where possible. The company also needs a solid understanding of the union's likely objectives so it can anticipate key issues and identify areas where flexibility may be possible (Richards, 2015).
Formulating a negotiation strategy requires a thorough understanding of current market dynamics. Molloy needs a firm grasp of the cost structure of its overseas competitors — specifically what those companies offer customers in terms of both price and quality. This information is critical to determining how competitive Molloy can realistically be.
From a strategic standpoint, Molloy may actually need to become more specialized. If foreign companies enjoy significantly lower costs, that advantage likely stems from multiple sources, not just labor. In such a scenario, Molloy cannot close the cost gap through wage concessions alone and should not pursue a cost leadership strategy. Being caught in the middle — neither a cost leader nor a clear differentiator — is the worst competitive position. Molloy might instead need to operate as a smaller, highly specialized shop focused exclusively on high-end production. Understanding where the company fits in the marketplace going forward is the foundational information that will drive every aspect of this negotiation (Myhre, 2010).
The company must also determine its BATNA — best alternative to a negotiated agreement — before entering talks (Negotiations.com, 2015). The appropriate BATNA depends directly on the strategy Molloy decides to pursue. For example, if management concludes that matching overseas cost levels is the only viable path forward, the BATNA might be to close domestic operations and establish a new facility abroad. Molloy must identify and be fully prepared to execute this alternative before negotiations begin. If the union cannot reach an agreement with the company, management must have a credible and well-understood fallback position ready to act upon.
"Justifying a cooperative approach over adversarial tactics"
"Treating strike as BATNA trigger for relocation"
"Ensuring union understands competitive reality"
The company's BATNA, however, may ultimately be to shut down domestic operations and relocate overseas if the union refuses to engage constructively. That is not a decision that any single negotiator can make — it requires direction and commitment from the very top of the organization. The negotiator's role is therefore dependent on information and strategic clarity that can only come from senior leadership.
Myhre, B. (2010). Nine key tactics for successful union negotiations. Human Resources IQ. Retrieved November 8, 2015, from
Negotiations.com (2015). BATNA — best alternative. Negotiations.com. Retrieved November 8, 2015, from http://www.negotiations.com/articles/best-alternative/
Richards, F. (2015). How to plan a negotiation meeting. Houston Chronicle. Retrieved November 7, 2015, from http://smallbusiness.chron.com/plan-negotiation-meeting-25531.html
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