This paper examines the strategies used by Gordon Lankton to manage and foster innovation at Nypro Inc. It analyzes how a culture of internal competition, performance incentives, and intrapreneurship keeps top talent engaged while driving continuous improvement. The paper also explores how Nypro's geographically dispersed plants compete against one another, how a customer-focused orientation generates market-driven innovations, and how investment in equipment and systems such as MRP2 supports the innovation process. Drawing on Birkinshaw and Hood's (2001) international network theory, the paper argues that Nypro's competitive structure and global reach combine to create a self-reinforcing cycle of innovation diffusion.
Lankton manages innovation at Nypro by creating a highly competitive environment. There are several distinct ways in which this environment is fostered. The company offers performance bonuses exclusively for top performers, creating a strong incentive for good performers to push themselves further. Each of the mechanisms Lankton employs — cultural, structural, and operational — reinforces the others, producing a self-sustaining cycle of innovation across the organization.
Lankton has implemented a corporate culture that emphasizes both competition and intrapreneurship. The latter is important because Lankton recognized that top innovators typically prefer to become entrepreneurs; accordingly, the company developed mechanisms to retain them by providing similar opportunities within Nypro itself. This culture derives directly from Lankton's own personality. Competitive by nature, he has repeatedly championed competition as a core message — for example, at a corporate retreat where competition was explicitly emphasized over cooperation.
The company also fosters competition between its different plants. Each plant is roughly the same size, meaning they operate with more or less the same structure and resources. When one plant innovates, the other plants are expected to adopt that innovation and make further improvements. The cultural dimension of this arrangement is significant: for any given plant, innovation receives more intrinsic reward than extrinsic — there is considerable prestige attached to being the best. This approach aligns with best practices described by Birkinshaw and Hood (2001), specifically their recommendations to treat subsidiaries as "peninsulas not islands" and to build robust international networks.
The fact that Nypro's plants are spread across the world yet still compete internally is consistent with Birkinshaw and Hood's (2001) international subsidiary framework. Their model suggests that geographic distance, rather than being an obstacle, can be leveraged as an advantage. A Nypro plant in China may serve the same global customer as a Nypro plant in the United States, yet face unique local needs due to market differences. This allows the company to generate innovations independently in different parts of the world and then transfer those innovations across the international network, ensuring that new ideas do not remain siloed in a single location.
"Market-driven innovation through customer-focused plant strategy"
"MRP2 and resources that accelerate the innovation process"
The combination of competition and international networking is how Lankton fosters innovation at Nypro. The company takes advantage of the distance between its plants to generate innovations independently, and then diffuses them throughout the organization by leveraging its natural internal competitive dynamic. All of this is supported by ample resources that the company makes available to help turn good ideas into operational realities.
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