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The quest for so-called "Business Intelligence," or BI for short, has been on the forefront of many organizational priorities in the last decade and it is likely that this trend will continue indefinitely. The attraction to BI is fairly clear. Although collecting and storing large amounts of information has become ubiquitous among modern organizations, there has been a relatively slower development in the ability to harness information to better support organizational goals and meet business objectives. Therefore the emerging BI technologies have promised to deliver better reporting and metrics to help professional spot trends and find insights. However, in spite of the best intentions, the ability to BI to contribute any meaningful assistance in finding opportunities has been somewhat lacking. This paper will look at the current state of BI, some of the best practices, as well as opportunities for the future.
Data does not equal Information
Davenport, T. (2005). Competing on Analytics. Havard Business Review, 1-12.
Smild, S. (2011, September 2). Tom Davenport: Why aren't most organisations competing on analytics? Retrieved from Analyst First: http://analystfirst.com/2011/09/02/1001/tom-davenport-why-aren%E2%80%99t-most-organisations-competing-on-analytics/
Staples, S. (2009, April 14). Analytics: Unlocking Value in Business Intelligence (BI) Initiatives. Retrieved from CIO: http://www.cio.com/article/489257/Analytics_Unlocking_Value_in_Business_Intelligence_BI_Initiatives?page=1&taxonomyId=3002
Although intranet pages may provide links to the Internet, an intranet is not a site accessed by the general public" (Housel and Hom, 1999).
Aside from the intranet, the company also uses a wide array of anti-virus programs, firewalls and virtual private networks. The scope of these software applications is that of screening the information which flows between all the organizational computers (Answers, 2011). At the level of the organization, the software protection operations are made more complex by the fact that we support telecommuting. This specifically means that part of the staff members can work from remote locations and that they can access the company information without being within the firm. This situation raises additional complexities for the software management of information security.
The information security requirements and features at the firm generate the constant need for updates. The analysis of existent data has revealed that software updates are…
American Society for Training and Development, 1998, the complete guide to technical and skills training, American Society for Training and Development
Beck, U., Sznaider, N., Winter, R., 2003, Global America?: the cultural consequences of globalization, Liverpool University
Beutler, a., 2009, Offshoring of business processes by banks from Switzerland, GRIN Verlag
Goldstein, N., 2007, Globalization and free trade, Infobase Publishing
Another advantage provided by Oracle business intelligence software is represented by the fact that such products are built in order to transform financial management processes. This is useful in order help companies adapt faster to the financial challenges that the business environment provides.
Also, the company's business intelligence products are guaranteed to deliver consistent and reliable insights, as characterized by the company. This is intended to facilitate the actions taken by companies that use these products and to improve them.
However, the main benefits of Oracle's business intelligence products consist in the fact that it helps companies to lower their costs. In addition to this, such products reduce the complexity of the company's systems, which further leads to improved efficiency.
Oracle's Enterprise Performance Management system is a very complex one that addresses Financial Performance Management, Transactional Systems, and Operational Business Intelligence Systems.
The company's business intelligence products are intended to…
1. King, R. (2009). Business Intelligence Software's Time Is Now. BusinessWeek Magazine. Retrieved September 20, 2010 from http://www.businessweek.com/technology/content/mar2009/tc2009032_101762.htm .
2. Annual Report (2010). Oracle. Retrieved September 21, 2010 from http://www.oracle.com/us/corporate/investor-relations/financials/10k-2010-152558.pdf .
Unlike its Military counterpart, Business Intelligence is not an oxymoron. There are many examples of successful implementations of Business Intelligence despite the challenges. This paper explores the purposes for and the complexities of data processing systems that are designed to provide tools for top managers in their task of wading through swamps of unrelated information as they hone in on supports for taking critical business decisions.
A possible confusion of terms comes out of the comparison between Business Intelligence (BI) and Competitive Intelligence (CI). Although it sounds like something that should be conducted at night by operatives in trench coats and hats, CI is an ethical and legal business practice. It is defined as the routine collection and analysis of information about competitors, market trends, new patents and technologies, and changing customer expectations. Although there is substantial overlap, the essential difference between the two activities is that BI…
Atre, S. (2011), Top Ten Critical Challenges for Business Intelligence Success, "Datamation." Retrieved July 28, 2011 from http://computerworld.com/computerworld/records/images/pdf/BusIntelWPonline.pdf
Bradbury, D. (2009), Five Steps to Business Intelligence Success. Retrieved July 28, 2011 from http://www.silicon.com/research/specialreports/maximising-business-intelligence/five-steps-to-business-intelligence-success-39429814.htm
EMC Consulting, (2011), Overcoming the Barriers to Business Intelligence Success. Retrieved July 28, 2011 from http://www.emc.com/collateral/emc-perspective/h2740
Hillstrom, K. (2010) Gliebers Dresses: Stupid Marketers and Kewpon. MineThatData.com. Retrieved July 28, 2011 from http://blog.minethatdata.com/2010/09
One cannot force someone to like a product, so the intelligent choice is to make the products that people already like.
In conclusion, it is easy to see that there are many components to running a successful business. A lot of these are set up into processes that business owners and workers use, like a well-oiled machine, to go through the day-to-day operations of the company and keep it working smoothly. All of the above-discussed areas are part of that, and they are all part of business intelligence. Most closely related is knowledge management, because that basically encompasses all different types of issues from sales forecasting to market research to the utilization of common sense in business. Knowledge management is a process, just like business intelligence, and many people will tell you that they are one and the same or that they run parallel to one another with only…
What SAP didn't tell you about creating and using business intelligence, and why
Creating value through the use of information systems to gain critical insights into how a business is functioning, meeting the needs of customers or not, coordinating with suppliers and managing costs is one of the greatest values of Business intelligence (BI) systems. Intuitively, BI and analytics are seen as a means to significantly reduce risk while increasing the profitability of a business (Yeoh, Koronios, 2010). The question that often arises in any organization after implementing a BI or analytics system is why the strategies created based on the expensive BI and analytics system are not more effective and profitable than those executed before (Chussil, 2005). This paper analyzes the reasons why BI and analytics projects succeed or fail, and it often has little if anything to do with what an enterprise software tells a company…
Ariyachandra, T., & Frolick, M.. (2008). Critical Success Factors in Business Performance Management-Striving for Success. Information Systems Management, 25(2), 113.
Mark Chussil. (2005). With all this intelligence, why don't we have better strategies? The Journal of Business Strategy, 26(1), 26-33.
Harison, E., & Boonstra, A.. (2009). Essential competencies for technochange management: Towards an assessment model. International Journal of Information Management, 29(4), 283.
Rick Sherman. (2006). Communication Breakdown: The Achilles' Heel of BI Projects; Many IT groups use a governance process that involves business management in a steering committee and business users in BI working groups. If IT groups are involving the business, why are expectations not being met? DM Review, 16(11), 37.
Business Intelligence eview
BI Creates Less System edundancy
Provides Increased esponsiveness
Improves Efficiency with More Accurate and Timely Access to records
Produces Timely eporting
Affects Bottom Line with educed Human esource Costs due to training or staffing IT professionals
eviewing Marshfield Clinic
Lesson Learned for the Marshfield Clinic that has a staff of 6,500 and over 50 sites and 800+ medical professionals, it treats over a quarter of a million patients annually (Konitzer and Cummens,2011). With the first venture of BI related to automating patient records, this facilitates the move to a paperless or in this case chart free office.
Allows increased responsiveness, now with electronic tablets to capture and patient data, the Clinic was able to provide multiple services and automatically populate a central patient data storage warehouse.
More accurate and timely access to billing and patient care data for patients -- such as history, lab test…
Boulton, C. (2003). Oracle Tweaks Business Intelligence Software. Retrieved August 1, 2009
from http://www. internetnews. com/xSP/article. php/2108471
Colby, A. (2008). IBM Unveils Cognos Business Intelligence Software for Linux. Retrieved November 4, 2011 from http://news. soft32. com/ibm-unveils-cognos-business-intelligence-software-for-linux_6684. html
Enterprise-Dashboard. com. (2007). 5 Top Business Intelligence Tool Vendors. Retrieved November 4, 2011 from http://www. enterprise-dashboard. com/2007/09/06/top-5-
Creating, Implementing and Using Business Intelligence in Clinic and esort Cases
In the process of effective decision making for improving opportunities and performance of a business, a vital role is played by Business Intelligence (BI). Business Intelligence Systems understand the environments of organizations and follow a systematic information process. These systems have huge development costs but are widely created, implemented and used in mid-sized organizations, hospitals, resorts and hotels. The purpose of writing this essay is to analyze the lessons that I can learn from the implementation of business intelligence systems in clinics and resorts. Also I will analyze the role of social and technical systems in an organization.
Creating, Implementing and Using Business Intelligence in Clinic and esort Cases
Business Organizations meet ever increasing demands and competition of the business; they have to make decisions using appropriate knowledge as it plays an effective role in decision making.…
Figure from Prosperity-planet.blogspot.com. Business Intelligence -- A Modern Business Operation. Retrieved July 28, 2012 from http://prosperity-planet.blogspot.com/2011/01/business-intelligence-modern-business.html .
Jackson, L.C. (2009, March). Leveraging Business Intelligence for Healthcare Providers. Oracle. Retrieved July 28, 2012 from http://www.oracle.com/us/industries/046976.pdf .
Rudd, D.P. (2008). Innovative Technological Advances In Modern Club Operations. Journal of Technology Research. Retrieved July 28, 2012 from http://www.aabri.com/manuscripts/08035.pdf .
Schiff, M.A. (2007). Business Intelligence: The Definitive Guide for Mid-Size Organizations. Business Objects. Retrieved July 28, 2012 from http://www.businessobjects.com/pdf/smallbusiness/wp_bi_for_midsize.pdf .
2003, pg. 3191). While the human analysis component of this definition is important, very little research has looked at it in any level of detail. Combining the various BI definitions we will use the following definition for BI in this research: Business Intelligence consists of the use of analytical technologies and data stores by people in an organization to analyze business problems and produce related business recommendations to improve business performance. The key technologies that make up the technological components of BI are data warehousing, and related extraction transformation and load (ETL) tools; analysis tools, including statistical analysis and online analytical processing (OLAP) tools; and reporting/visualization tools. Based on this definition it becomes clear that the people/organizational component of BI is as important as the technological.
Since BI is a relatively new topic, research specifically referring to BI is still sparse. However, the volume of DSS research is much larger.…
Ahituv, N. "A Systematic Approach Toward Assessing the Value of an Information System," MIS Quarterly (4:4) 1980, pp 61-75.
Ahn, H., and Kim, K.-j. "Using genetic algorithms to optimize nearest neighbors for data mining," Annals of Operations Research (163:1) 2008, pp 5-18.
Alavi, M., and Joachimsthaler, E.A. "REVISITING DSS IMPLEMENTATION RESEARCH - a METAANALYSIS of the LITERATURE and SUGGESTIONS for RESEARCHERS," MIS Quarterly (16:1), Mar 1992, pp 95-116.
Alavi, M., and Leidner, D.E. "Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations ans Research Issues," MIS Quarterly (25:1), March 2001, pp 107-136.
VEY POWEFUL in that one can use the software in presentation mode, then run "what if" scenarios based on feedback from the group -- no manual coding required.
The platform is independent; visual models can be exported to PowerPoint, Word, Outlook, Adobe, etc. For ease of sharing (SAP, 2011).
As a user review, one finds that Crystal eports allows to graphically design data connections in a report layout. The power of the system comes from the Database portion, in which users can select and link tables from a wide variety of data sources, including Excel. Fields from these tables can be "placed" on the report design surface, and used in custom formulas, including Crystal's own easier to use syntax, which are then placed on the design surface. At all stages, formulas and output can be evaluated, changed, maneuvered, all within system parameters and system "intelligent" suggestions. This, in combination with…
Microsoft. (2011). Visual Studio. Retrieved from: http://www.microsoft.com/visualstudio/en-us
Peck, G. (2008). Crystal Reports 2008. New York: McGraw Hill. See: http://www.crystalbook.com/crtcr/program/book/intro_2008.asp
SAP (2011). Reports -- Dashboard. Retrieved from: http://www.sap.com/solutions/sap-crystal-solutions/dashboards-visualization/sapcrystaldashboard-personal/featuresfunctions/index.epx
Project Plan and equirements for a Data Warehouse
In defining the data warehouse requirements for the university data warehouse, the process areas most often relied on to serve the students, faculty, suppliers and broader community need to first be taken into account. The effectiveness of a data warehouse is directly related to the level of accuracy, clarity and precision it contributes to each role in an organization (Bara, Botha, Diaconita, Lungu, Velicanu, Velicanu, 2009). The single view of a data warehouse, which in the case of the students, faculty and staff need to be agile or flexible enough to support the most common processes, procedures and tasks they complete while being capable of scaling across the entire data management architecture (Longman, 2008).
The objective of the requirement analysis phase of a data warehouse project is to design the Master Data Management (MDM) platforms the entire architecture…
Bara, A., Botha, I., Diaconita, V., Lungu, I., Velicanu, A., & Velicanu, M.. (2009). A model for Business Intelligence Systems' Development. Informatica Economica, 13(4), 99-108.
Cliff Longman. (2008). Why Master Data Management is Such a Challenge. DM Review, 18(11), 18.
William McKnight. (2010). MDM Project Management: Assess the profile of your MDM project management team to understand potential gaps. Information Management, 20(3), 41.
Infor is leading in the development of role-based analytics for legacy EP systems as a means to upsell their large customer base. This development of role-based analytics on the EP side is being matched only by a few studies of how effective this integration is from a long-term strategy standpoint (Subramoniam, Tounsi, Krishnankutty, 2009). The value of workflows, BPM and BP from a productivity standpoint are well proven (Fakas, Karakostas,1999). The integration of analytics and BI into process workflows is nascent and emerging however, with the catalyst of role-based analytics in EP systems being a market driver in conjunction with risk reduction (Bosilj-Vuksic, Indihar-Stemberger, Kovacic, 2008). The value of analytics and BI in more complex workflows and process management has much potential, yet has been constrained to this point based on user adoption and systems integration technologies.
Analytics and BI have significant potential for streamlining and bringing greater insight…
Bosilj-Vuksic, V., Indihar-Stemberger, M., & Kovacic, A.. (2008). Business Process Management and Business Intelligence as Performance Measurement Drivers. The Business Review, Cambridge, 10(1), 338-343.
Fakas, G, & Karakostas, B. (1999). A workflow management system based on intelligent collaborative objects. Information and Software Technology, 41(13), 907-915.
Suresh Subramoniam, Mohamed Tounsi, & KV Krishnankutty. (2009). The role of BPR in the implementation of ERP systems. Business Process Management Journal, 15(5), 653-668.
BI Follow Up
Describing individual mental capabilities and processes to one another serves to help broaden minds and fully realize understanding and learning. In developing my three-step plan to business intelligence success, I incorporated both inductive and deductive reasoning skills in order to present this as a best means of operation. Searching in word and finding out the best ways to approach any problem has served my intuitive capabilities the best.
My three-step process included three methods would put together can be applied to virtually any project or subject. The first step is always building a foundation of the findable and realistic relationships. In this particular case understanding to the demands of the business before even coming to any idea of what should be done about it. It's very tempting to skip this step and build a house on a weak foundation. Only when terms are completely realize and mathematical…
Business Intelligence Google
Business intelligence is effectively the juncture point for connecting the interactivity universe with the vast amount of usable, real-time data that is now captured by the Internet. Estimates are that the digital capacity of this resource is growing at a rate of 30% annually, and yet for the most part few business interests are capable of handling such an opportunity (Cultureofperformance, 2010). Google and other forward-planning companies have identified this capacity as a resource explosion worthy of investing in for at least two recognizable reasons that are directly tied to its master plan for popular engagement (Payne, 2010).
First, it is clear that many companies outside of the technology sector are not fully immersed in the capability of data mining from relatively simple tools, such as fixed or dynamic web sites and services. The relatively simplistic representation of the information on the targeted YouTube cites posted by…
ClickSharpMarketing (2008, April 3). Google Analytics for Business Intelligence. Viewable at http://www.youtube.com/watch?v=Of3uc2Aum-o .
CultureofPerformance (Poster/Creator). (2010, Jan. 28) Business Intelligence in 2020. Viewable at http://www.youtube.com/watch?v=heyoH-FFZlw&feature=related .
Google (2008, Feb. 19). Google Analystic Interface Tutorial. Viewable at http://www.youtube.com/watch?v=3KK7i084W2w .
IBM (n.d.) Aligning IT with business goals. Viewable at http://www-01.ibm.com/software/info/television/html/E648119X88387K59.html .
The author of this report is asked to ascertain and decide which business intelligen solution would be proper and best for the United States Department of Housing and Urban Development (HUD). The five options up for selection are Information Builders, MicroStrategy, Microsoft, Oracle and SAS. Each option in the toolbox will be deciphered and covered one at a time with the upsides and downsides of each being considered. The factors to be considered, of course, will center on the who, what, when, where and why of each option and how that leads to a proper decision being made on which option is to be chosen.
Information Builders positions itself as a company that allows for expedient and correct data-driven decisions using visual analytics and heavy use of the user role and skill set dynamics. eturn on investment is seen as a key driver of why Information…
Henschen, D. (2011, July 26). Low-Cost Options For Predictive Analytics Challenge
SAS, IBM - InformationWeek. InformationWeek. Retrieved April 21, 2014, from http://www.informationweek.com/software/information-management/low-cost-options-for-predictive-analytics-challenge-sas-ibm/d/d-id/1099191 ?
Information Builders. (2014, April 21). Business Intelligence | Information Builders.
Business Intelligence | Information Builders. Retrieved April 21, 2014, from http://www.informationbuilders.com/business-intelligence
Strategic Value of Business Intelligence: Lessons Learned from Case Analysis of Exclusive esorts LLC and Marshfield Clinic
Analytics and Business Intelligence (BI) have the potential to completely redefine and make more customer-centric any enterprise. The tendency to celebrate technology alone is however short-sighted and lacks awareness of the broader, more strategic issues that surround successful BI and analytics implementations. This is an area of software where the ability to analyze terabytes of data very quickly while also testing hypotheses and evaluating trends can become more of a focus that using these systems for accomplishing strategies and long-term objectives (Todd, 2010). The ability to integrate analytics and Bi into an organization is predicated on having a very clear vision and mission for how a specific BI and analytics application or platform will be used to accelerate an enterprise to its objectives. The foundational elements of change management strategies must be in…
Kent Bauer. (2006). Predictive Analytics: Addressing the Business Vicissitudes. DM Review, 16(1), 46.
Ghosh, B., & Scott, J.. (2011). Antecedents and Catalysts for Developing a Healthcare Analytic Capability. Communications of the Association for Information Systems, 29, 1.
Konitzer, K. And Cummens, M. (2012) CASE STUDY - Using Analytics to Improve Patient Outcomes and Billing Accuracy at Marshfield Clinic. TDWI. Retrieved May 16, 2012, from http://tdwi.org/articles/2011/07/11/case-study-using-analytics-to-improve-patient-outcomes-and-billing-accuracy-at-marshfield-clinic.aspx
Microsoft Inc. (2012) Exclusive Resorts, LLC Destination Club Generates Rapid ROI, Enhances Services, Takes Control of Business. Microsoft Case Studies. Retrieved May 16, 2012, from http://www.microsoft.com/casestudies/Microsoft-Dynamics-AX/Exclusive-Resorts-LLC/Destination-Club-Generates-Rapid-ROI-Enhances-Services-Takes-Control-of-Business/4000009718
Vodafone Uses Business Intelligence to improve Customer Growth and etention Plans
What were the challenges for Vodafone New Zealand?
Vodafone New Zealand initially experienced very rapid growth, attaining 50% market share, yet began to see their sales and new customer growth stagnate at 56%. They were also facing higher costs of compliance and the need for controlling customer churn while increasing profitability. Vodafone New Zealand also needed to understand how best to increase their profit margins, increase revenue with new and existing customers while also monitoring how competitors and market conditions impacted their business. Vodafone New Zealand was also challenged with knowing how best to manage their marketing strategies for greatest return, incouding understanding how and when to initiative marketing and selling strategies by market segment.
How did it address these issues?
Vodafone chose to implement an Enterprise Data Warehouse (EDW) that aggregated legacy, CM, support, pricing and marketing…
Agosta, L. (2003). Data warehouse size depends on the size of the business problem. Information Management, 13(8), 16-16.
Boyer, K. (2007). Enterprise data warehouse challenges. Information Management, 17(12), 22-22.
Kimball, R. (2008). Essential steps for the integrated enterprise data warehouse, part 1. Information Management, 18(4), 15.
Nayak, A. (2006). Pick your data warehouse architecture. Information Management, 16(10), 20-20.
Applying Conventional Wisdom: From a usiness Intelligence Perception
This study intends to examine closely that which is considered as "conventional wisdom" or that which has always been held to be the move with most acumen in a set of circumstances or when deciding upon some critical issue. Is the application of such wisdom, conventional in nature, such that is actually aligned and coherent with what is known as 'business intelligence'?
usiness Intelligence: What Is It?
usiness intelligence (I) is described as "…an umbrella term that refers to a variety of software applications used to analyze an organization's raw data. I as a discipline is made up of several related activities, including data mining, online analytical processing, querying and reporting. Companies use I to improve decision-making, cut costs, and identify new business opportunities. I is more than just corporate reporting and more than a set of tools to coax data out…
Bulusu, L. (2010) Raising your 'BIQ (Business Intelligence Quotient): Five Things Your Company Can Do Now. Focus Brief 31, Aug 2010. Retrieved from: http://www.ithound.com/download/practices-business-intelligence-quotient-6596
Business Intelligence Definition and Solutions (2012) CIO Drill Downs. Retrieved from: http://www.cio.com/article/40296/Business_Intelligence_Definition_and_Solutions
components of B. Distinguish between traditional and operational B.
B, or Business ntelligence, is very important to companies. t takes raw data and turns it into useful information, so the business can take it and use it to find ways to make things better for customers and for themselves (Rausch, Sheta, & Ayesh, 2013). A company can recognize the need for B by studying the data it has been collecting and how that data is used. t is very important that data is only collected if it is needed, and many companies collect a huge amount of data that they do nothing with. That wastes a great deal of time and money that could be better spent, and also fails to get the data that is needed properly analyzed (Rausch, Sheta, & Ayesh, 2013). There are a number of components to B, including multidimensional aggregation, real time reporting, denormalization, interfacing…
IT governance covers the efficient and effective use of IT in ensuring that an organization is able to meet its goals (Weill & Ross, 2004). That may sound simple, but it is actually rather complex in that a number of issues must come into play in order to allow that to take place. Governing the IT department and the data it collects, processes, and provides to the rest of the company is no easy task, and there are many aspects -- all of which are potential problems if they are not handled correctly (Weill & Ross, 2004). When data is collected, it has to be the correct data at the right time, and it then has to quickly reach the right person for processing (Weill & Ross, 2004). An organization that is not getting the right data or that does not know what to do with the data it is getting can easily find itself with a serious problem when it comes to relating to customers and providing them with what they want and need. Proper IT governance can help avoid that possibility.
Additionally, companies very often rely on their IT department to have the correct information they need so they can provide that information to other employees or to customers (Weill & Ross, 2004). If the IT department is not being handled and managed correctly, that information is not going to be available. That can result in a loss of customer confidence, which can quickly affect the bottom line of a business. In order for the IT department to help the company meet its goals quickly and efficiently, the management of it has to be something on which the company focuses (Weill & Ross, 2004). Taking IT governance seriously can go a very long way toward the success of a company and the reaching of corporate goals that are important to everyone involved in their planning and implementation.
Weill, P. & Ross, J.W. (2004). IT governance: How top performers manage IT decision rights for superior results. Boston, MA: Harvard Business School Press.
Clearly this isn't the average grocery store in terms of employee relations and satisfaction.
In this fiscal year alone, with the company's third quarter ending in early July, Whole Foods has earned a revenue of $5,354,173 with a profit of $1,875,058 (Consolidated Quarterly, 2011). As of June 7, 2011, the closing share price was listed by Nasdaq at $56.99. With more than 300 stores in North America and the United Kingdom, Whole Foods boasts over 54,000 employees and is slated to continue growing.
Cindy McCann, Vice President of Investor elations noted in her May 4, 2011 press release that share prices were on the rise, saying:
"These are the strongest overall results we have reported in the past five years. Our solid execution is generating consistent cash flow, and with our long-term debt now fully repaid, we are considering other uses for our growing cash balance, including accelerating our…
McCann, C. For Whole Foods. (2011). Whole Foods Market reports second quarter results.
[Press release]. Retrieved from: http://www.wholefoodsmarket.com/company/pdfs/
NASDAQ. (2011). Whole Foods (WFM) stock quote and summary data. Retrieved from:
Data Warehouse and Business Intelligence
In order to write a paper on the similarities and contrast between data warehouse and business intelligence, we need to first define each term before finding the similarities and contrasts between the two.
Data warehouse are used for storing data for archival, analysis, and security purposes. The warehouses themselves are made up of one or many computers (i.e. servers) that are connected together into one giant computer (network system).
The data warehouse is more than a 'storing house' or archival system. It also serves as a place for categorizing and 'tidying' the data, thereby making it easy and convenient for the user to get hold of in his day-to-day business. This is essential for the business for in order to make effective decisions it needs to be able to access the right data in a speedy manner. Doing so helps the organization in…
However, collection of information about customers, necessary as it in any form of relationship marketing, has different challenges on the Internet than in face-to-face marketing and/or data collection and research programs. First, web clients may often be anonymous -- consumers may be whomever they wish to be over the Internet and the researcher has no way of verifying such. Second, consumers are increasingly wary of providing personal information about themselves over the Internet for fear of cybercrime, misuse of data and even companies purporting to be market research and collecting information for something entirely different. Thus, the trust and accuracy level diminishes on both sides when someone is not physically present -- even though the amount of data collected and the cost per collection is quite low (Lee, 2001, 12-14). Sources of consumer information, then, must be vetted in a way to preserve their authenticity -- that information may be…
Bangs, David, (2002), The Business Planning Guide, New York: Kaplan Press.
Lee, O. (2001). Internet Marketing Research: Theory and Practice. New York: IGI Global.
SAP. (2011). Crystal Interactive Analysis. Retrieved from: http://www.sap.com/solutions/sap-crystal-solutions/query-reporting-analysis/sapcrystalinteractive/index.epx
Analytics and Business Intelligence
Assessing the Impact of Analytics and Business Intelligence
The pervasive adoption of analytics to mitigate risk has accelerated due to greater uncertainties in economic conditions, the accelerating pace of change in markets, and a reliance on quantified measurements of performance vs. qualitatively based (Hopkins, LaValle, Balboni, Shockley, Kruschwitz, 2010). The intent of this analysis is to look at how analytics and business intelligence can be used for automating the more mundane analytical and reporting tasks while also looking into how analytics and business intelligence are making finance and accounting systems more real-time and responsive to market conditions.
Automating outine Tasks with Analytics
Computing variances between actual and forecasted amounts by account, defining financial ratios and calculating them over a multi-year timeframes and across multiple divisions is how analytics is most often used in accounting and financial reporting today. These are relatively mundane tasks that often require…
Hopkins, M., LaValle, S., Balboni, F., Shockley, R., & Kruschwitz, N.. (2010). 10 Insights: What Survey Reveals about Competing on Information & 10 Data Points: Information and Analytics at Work. MIT Sloan Management Review, 52(1), 22-31.
Soumendra Mohanty. (2011). Having Analytics May Not Be Enough: Organizations need to improve business intelligence and decision-making through guided, predictive analytics. Information Management, 21(1), 30.
Jayanthi Ranjan & Vishal Bhatnagar. (2011). Role of knowledge management and analytical CRM in business: data mining-based framework. The Learning Organization, 18(2), 131-148.
Elie Tahari Ltd. And Business Intelligence
Elie Tahari Ltd. is a high end women's apparel designer and retailer. Launched in 1974, the company helped to revolutionize the store-within-a-store concept. The privately held retailer merchandizes its collection in dedicated space in retail chains such as Bloomingdale's, Neiman Marcus and Saks Fifth Avenue. The company has just over 800 employees with 22 retail locations, along with is clothing in 600 free-standing boutiques and high-end department stores. The company's merchandise is available in 40 countries around the world (Laskowski, 2011).
The company depended on its information systems to run its operations and to position it to make the most of new opportunities to expand business. Prior to the implementation of their new system, Tahari was limited by the quality of the sales data they received; the data was frequently incomplete, redundant or inconsistent. Tahari needed two employees working full-time for two days each…
Amato-McCoy, D.M. (2004 January). Elie Tahari gains timely access to needed data. National Retail Federation. Retrieved December 26, 2011 from: http://www.informationbuilders.com/applications/pdf/RetailTahari.pdf
Bara, A., Botha, I., Diaconita, V., Lungu, I., Velicanu, A., and Velicanu, M. (2009). A model for business intelligence systems development. Informatica Economica, 13(4) 99-109. Retrieved December 26, 2011 from: http://revistaie.ase.ro/content/52/10%20-%20Bara,%20Botha.pdf
Baum, D. (2003). Elie Tahari Ltd. unveils new end-user reporting framework. Retrieved December 26, 2011 from: http://www.informationbuilders.com/new/magazine/v14-2/pdf/Tahari.f03.pdf
Laskowski, N. (2011, May 20). Elie Tahari uses BI tools to grow without adding overhead. TechTarget. Retrieved December 26, 2011 from: http://searchbusinessanalytics.techtarget.com/news/2240036038/Elie-Tahari-uses-BI-tools-to-grow-without-adding-overhead
strategic role for CMP
Knowledge Management and Business Intelligence (BI)
Importance of knowledge management and the purpose of BI
Make recommendations on improvements that can be made at CMP in terms of knowledge management.
Explain how the forecasts in your Excel spreadsheet can assist Michael with BI.
Porter's Five Forces Model
Analysis of buyer and supplier power for CMP using Porter's Five Forces Model.
Analysis of rivalry, entry barriers, and threat of substitute products
ecommendations on strategies for CMP to combat competition.
Explain why measuring web traffic is not a good indicator of website success.
ecommendations on ways to improve CMP's website to enhance financial success.
Which social media tools would you recommend for CMP and why?
Barriers CMP may encounter when trying to use this medium for marketing and selling their products.
ecommend changes that should be made to the way CMP operates so that…
Debowski, S. (2006). Knowledge management. Milton, Qld.: Wiley.
HovanAcakova, D. (2011). Mobile Marketing. Studia commercialia Bratislavensia, 4(14).
MacKay, C. (2011). Effective Marketing in Easy Steps. Southam: In Easy Steps Limited.
Rognerud, J. (n.d.). Ultimate guide to optimizing your website.
UltiPro is an industry leader in HCM, delivering more out-of-the-box functionality than any other provider. UltiPro's continuous H and talent management functionality includes recruitment, onboarding, payroll, worker and manager self-service, benefits administration, compensation management, performance management and reviews, succession management, talent retention tools, time and attendance, workforce scheduling, rich reporting and analytical decision-making tools, and more. UltiPro's Web portal can serve as a company's communications center and the fundamental gateway for business activities because it conveys functionality for everyone in the company, from H and financial departments as well as executives, staff managers, and individual staff. With the UltiPro portal, H/payroll staff, managers, and administrators can complete daily worker administration tasks, administer benefits, manage staff, and access reporting in real-time, all from one central location. Managers and executives can access frequently requested reports and analyze workforce statistics and trends on-demand. Employees can access pay and benefits information, get questions answered,…
Business intelligence degrees are not entirely available in Canadian colleges as ‘Business Intelligence’. For example, a private university like University of British Columbia has the Business and Computer Science Bachelor’s degree. It combines a typical business degree with background and experience in computer science. “The Business and Computer Science combined major will give you the technical background and understanding to apply IT solutions in a business context and use them to develop opportunities for growth” (UBC, 2018). Each semester, students take a combination of commerce and computer science-related courses. The official degree name is Bachelor of Commerce and takes on average, 4 years to complete.
This kind of BI program is located mainly in the computer science department with year 1 courses consisting of computation, programs, and programing, models of computation, and integral calculus. Although commerce essentials are part of the program as well, like managerial accounting, course offering consisting…
Business equirements Document
Miller Inc. looks forward to creating a data repository for all data collected that is beyond the current relational database it currently uses. The company has currently outgrown the relational database in Oracle that it currently uses. Though it enables data to be stored in different tables that can be linked together using record keys, the amount of keys and records makes it difficult to operate a standard relational database. The company thus needs to adapt database modeling in designing their data warehouse. This is the project. Data modeling extends the online transaction processing models that are common in relational database into data warehousing. The project goal is to develop an appropriate database schema to be designed alongside other components such as identifying metadata. The IT role is to model the data warehouse, implement and test it.
Scope of the project
The scope of the project…
Hughes, R. (2008). Agile Data Warehousing: Delivering World-Class Business Intelligence Systems Using Scrum and Xp. Chicago: iUniverse.com.
Humphries, M., Hawkins, M.W., & Dy, M.C. (1999). Data warehousing: architecture and implementation. Englewood Cliffs: Prentice Hall.
When the Truth Takes a Stretching Class
Maria Bailey clearly and blatantly misrepresented the size of her start-up business, but shrugged it off saying she knew what she was "capable of doing" and just wanted to show potential clients "what we were going to be," rather than tell them the truth about how fledgling her business actually was at that time.
Was it immoral for Mary Bailey to misrepresent her company?
Looking at the "consequential" side of her decision to fudge the truth about her company, moral decisions are made based upon what the consequences of the action will be. The results of her action actually could have several consequences. The one first and pivotal consequence Maria hopes will happen, of course, is that the fact of her deciding to embellish the truth about the size of her company will bring potential customers into her business start-up Web…
Australasian Business Intelligence. (2004, May 4). Guilty plea follows workplace death.
Bauman, Margaret. (2004). Alaska leads nation in workplace death rate, report says.
Alaska Journal of Commerce.
Morbidity and Mortality Weekly Report. (1999). Improvements in workplace safety
Business Use of Social Media
Social Media Marketing
Social media refers to the countless Internet-based sites and tools that facilitate and promote social interaction and networking through digitized means (Bulik, 2008). Social media marketing includes sites such as Facebook, Twitter, and YouTube, and should always be included in an organization's business plan in some capacity. Each platform leverages the power of the Internet to facilitate social interaction and allow people to keep up-to-date with hundreds of others instantaneously (Fredericks, 2012). Social media as a marketing genre has the power to bridge distances and communication obstacles in a highly personalized and direct way.
It is estimated that 75% of the global consumers who use the web regularly visit social media websites (Libert, 2011). Visitors are reported as spending anywhere from 3 to 6.5 hours a day on sites such as Facebook. Subscriptions for social media sites are growing by leaps and…
Bulik, B. (2008). Wait…Isn't This the Same as Social Networks?. Advertising Age, 79(11), 47.
Fredericks, R. (2012). We Facebook. Do You?. Journal of Housing & Community Development, 69(4), 20-21.
Libert, B. (2011). Go Beyond Facebook and Twitter. CRM Magazine, 15(2), 19-24.
McCafferty, D. (2011). Brave, New Social World. Communications of the ACM, 54(7), 19-21. doi:10.1145/1965724.1965732.
The consequences of even a few dissatisfied customers can be enormous: "Dissatisfied customers turn to competitors; loyal customers spend more, refer new clients, and are less costly to do business with" (Arendt & Harris, 1998, p. 27). The authors point out that because it costs about five times more to gain a new customer than to keep an existing one, and since dissatisfied customers tell at least twice as many friends about bad experiences than they tell about good ones, it is clearly to the small business owner or manager's advantage to seek high levels of customer satisfaction and retention.
According to Gebhardt and Townsend (1990), although the notion that little things can add up to have an enormous positive effect has gained wide acceptance, many companies continue to remain sluggish in their response to the reality that little things can also have an immensely negative impact on a company's…
Arendt, L.A. & Harris, J.H. (1998). Stress Reduction and the Small Business: Increasing Employee and Customer Satisfaction. SAM Advanced Management Journal, 63(1), 27.
Benjamin, S. (1997). Words at work: Business writing in half the time with twice the power. Cambridge, MA: Perseus Books.
Clarke, M.A. (1997). Policies and perceptions of insurance: An introduction to insurance law. Oxford: Oxford University.
Cummins, J.D. & Tennyson, S. (1992). Controlling Automobile Insurance Costs. Journal of Economic Perspectives, 6(2), 96.
Uses of visualization in business analytics include market segmentation analysis and factor analysis to define new audience segments based on psychographics. Visualization is often also used for pricing analysis to determine how elasticity can vary by product and area being sold into.
6. What are the steps involved in effective decision making and how can business intelligence assist in helping executive and managers make better strategic and operational decisions?
Effective decision making inherently must take into account many factors that range from the highly quantifiable to the qualitative if risk is to be minimized and the best possible alternative chosen. BI-based applications, tools and technologies have been designed specifically with these needs in mind of business decision makers. The steps involved in effective decision making include problem rationalization or the defining of the problem parameters, the definition of boundary conditions of the decision, selection of the alternative, execution of the…
Baker, R. (2009). Pricing on Purpose: How to Implement Value Pricing in Your Firm. Journal of Accountancy, 207(6), 62-67,12
Jordan, J., & Ellen, C. (2009). Business need, data and business intelligence. Journal of Digital Asset Management, 5(1), 10-20.
Liker, J (2003). The Toyota Way. New York, NY: McGraw-Hill .
Soumendra Mohanty. (2008). Measuring the Value of Intelligence in Business Intelligence. DM Review, 18(12), 20.
police adopted intelligence-Led policing? What are the problems associated with its implementations?
Over time, policing methods have advanced, with the most recent strategy in improving response time of police being intelligence-led policing (or ILP). ILP is still in its initial developmental stages, is still not wholly understood, and has not yet been adopted by all agencies (Taylor, Kowalyk and Boba 2007). Studying police managers' views and attitudes can help recognize obstacles. Depending on findings of research, when initiating this strategy, top police officers obtain the information required for foreseeing problems and understanding supervisors' mind-set. Strategy transformations spring from shifts in objectives. For instance, London's Metropolitan police was organized by Sir obert Peel for focusing not on response, but on prevention of crime (Johnson 1988). Improvements were generated through technological advances like automobiles and telephones. These improvements served to lessen response time, as well as expand an officer's patrol coverage (Phillips…
Anderson, R 1994, "Intelligence-led policing: A British perspective," in A Smith(ed) Intelligence-led policing: International perspective on policing in the 21st Century, Lawrenceville, NJ: International Association of Law Enforcement intelligence Analyst.
Anderson, R 1997, "Intelligence-led policing: A British Perspective," In Intelligence-led policing: International Perspective on policing in the 21st Century: Lawrenceville, NJ: International Association of Law Enforcement Intelligence Analyst.
Bennett, T 1994, 'Community policing on the ground: developments in Britain,' in D.P. Rosenbaum(ed) The challenge of community policing: Testing the promises, Thousand Oaks, CA, Sage.
Carter, DL and Carter, JG 2009, "Intelligence-Led Policing: Conceptual and Functional Considerations for Public Policy," Criminal Justice Policy Review 20, no. 3: 310-325
Multidimensional scaling and factor analysis are a couple of different statistical techniques that can be used to understand the drivers of a business. MDS is a technique that renders multiple data points in a relational manner -- data points that end up closer to one another are expressed visually as such, while those that are fairly far from each other in the key variable are expressed as being far. Factor analysis seeks to learn look at a set of different variables and identify the latent variable. This is the underlying variable that is driving the other variables, something that has a lot of value for a business.
Multidimensional scaling is "a set of data analysis techniques that display the structure of distance-like data as a geometrical picture" (Young, 1985). There are a number of different techniques as part of multidimensional scaling, and this paper will outline…
Borgatti, S. (1997). Multidimensional scaling. Analytictech. Retrieved May 3, 2016 from http://www.analytictech.com/borgatti/mds.htm
Young, F. (1985). Multidimensional scaling. University of North Carolina Retrieved May 3, 2016 from http://forrest.psych.unc.edu/teaching/p208a/mds/mds.html
As obesity became a hot top, outcry from parents, educators and government institutions began to criticize these arrangements. Coca-Cola has also been rebuked for its Harry Potter promotional advertising campaign, the costliest movie tie-in ever, that promotes children's literacy while simultaneously pushing Coke sales (aue, 2002).
In 2003, the Centre for Science and Environment (CSE) said soft drinks sold by Coca-Cola and PepsiCo in India contained high levels of pesticides such as DDT and malathion (Coke, Pepsi India deny pesticides in soft drinks).
The independent environmental group said it had found no pesticides in tests of Coke and Pepsi soft drink brands sold in the United States and attributed India's high pesticide residues to the soft drink and bottled water industry's use of an enormous amount of ground water as the basic raw material. For their part, Coca-Cola and PepsiCo denied the reports and resisted efforts government efforts to display…
Baue, W. (2002, January 3). Harry Potter hawks Coke, inciting ire amongst fans and consumer advocates alike. Institutional Shareowner. Retrieved January 26, 2005 from Web site: http://www.institutionalshareowner.com/news/article.cgi?sfArticleId=746
Coca-Cola 2003 annual report. Coca-Cola. Retrieved January 25, 2005 from Web site: http://media.corporate-ir.net/media_files/irol/94/94566/reports/ko_022704.pdf
Coca-Cola Enterprises' profit falls, (2004, October 28). Associated Press. Retrieved January 25, 2005 from Web site: http://biz.yahoo.com/ap/041028/earns_coca_cola_enterprises_3.html
Coke announces plan to alter school vending program in bid to curb the commercialization of schools (2001, March 19). Ethics Newline. Retrieved January 24, 2004 from Web site: http://www.globalethics.org/newsline/members/issue.tmpl?articleid=03190113315321
Business and Human esources
Apple Company Inc.
Apple was founded by Steve Wozniak, Steve Jobs and onald Wayne in 1976; however it was integrated in 1977. It is an American company which not only produces computer electronics, personal computers, portable devices and software but also sells them. Apple has been in this business since 30 years and in this time span, it has faced highs and lows in its economic activity. It is not only listed on the NASDAQ with the ticker of AAPL but it has a share in NASDAQ-100 and S&P 500 as well. In 2007, Apple gained extensive fame after the struggle of many years when it introduced the iPhone, iPad and iPod touch in the market (Flippone et al., 2012).
The Organization Today
Flippone et al. (2012) mentioned that Apple has 393 retail stores located in 14 countries since August, 2012. Apple is recognized as the…
DataMonitor. (2011). Apple, Inc. Company Profile. Data Monitor, annual Report, Company Overview.
Economist Intelligence Unit: Fertile Ground: Cultivating a talent for innovation. February 2009
Flippone, T., Youden, D., Pennington, K. And Fersht, P. (2012). Human Resources Transformation: Is It Driving Business Performance? HfS Research, Ltd.
The Global Innovation 1000: How the top innovators keep winning. Booz & company, 2010
Having this traditional silo-structured environment makes it very difficult to properly develop a curriculum surrounding service management. Because of this there is a significant gap that exists between the education received by business school graduates and the skills that they need to succeed in today's service heavy environment.
Non-traditional Business Skills and Tactics
Nontraditional business skills are often referred to as soft skills or people skills. These consist of the ability to communicate and understand people on an emotional level. These are often the skills that can determine the success or failure of a career (Thilmany, 2009). The skills are all related to human interaction. This includes most forms of communication, negotiation and leadership. Soft skills can be distinguished by different types such as informative, negotiating, listening, and communicative. Informative soft skills are those that send a message that has to be conveyed accurately. Negotiating or convincing soft skills is…
21 Business Skills Needed to Succeed. (2009). Retrieved September 22, 2009, from New
Horizons Web site: http://www.nhmn.com/COMMUNITIES/softskills/news/08-03-
Davis, M.M. And Berdrow, I. (2008). Service science: Catalyst for change in business school curricula. IBM Systems Journal, 47(1), 29-39.
First of all, the Internet, as well as local press and articles, will be important in defining the general characteristics of the market and consumers. Subsequently, specialty articles, edited by business organizations such as the local Chamber of Commerce will provide useful information on all the companies in a certain economic sector, namely the company's direct competitors. Relevant information in terms of the consumers can also be available from public information.
The off-site category will likely provide more in-depth perspectives on local issues. This will include a survey of the local consumers through interviews and questionnaire, as well as the development of a local network of information that could provide helpful information on companies active on the local market and their potential future moves.
Organizational structure and resources
The unit will be organized on the two separate on site/off site categories, each led by a director. The two directors will…
1. What is competitive intelligence? On the Internet at http://www.aurorawdc.com/whatisci.htm.Last retrieved on October 25, 2007
2. Competitor Analysis - the Basic Principles of Competitive Intelligence. On the Internet at http://www.marketing-intelligence.co.uk/resources/competitor-analysis.htm.Last retrieved on October 25, 2007
3. Competitive Intelligence Handbook. On the Internet at http://www.combsinc.com/handbook.htm.Last retrieved on October 25, 2007
4. Kahaner, Larry. Competitive Intelligence: How to Gather, Analyze, and Use Information to Move Your Business to the Top. Touchstone. 1998.
A useful recommendation in this sense is represented by the contracting of a local law firm to ease the company's penetration into the region and to help us understand and overcome the initial barriers. But aside from understanding and complying with the regulations, it is also essential to understand and comply with the cultural features.
India is one of the oldest and most impressive global cultures. And its culture has also impacted the means in which business is conducted. One specific means is represented by the language barriers which are raised. And not only that the representatives of the two countries would speak different languages, it is highly possible that the representatives of India speak different languages among themselves. This is because the states of India have different official languages, and some states even have more than one official language (Kwintessential).
In terms of actual relationships between the Indians, these…
Khanna, P., Mohan, C.R., 2006, Getting India right, Policy Review, No. 135, Questia http://www.questia.com
2011, Business laws and regulations in India, Amritt, http://www.amritt.com/business-laws-regulations-in-india.html last accessed on March 25, 2011
2011, the world factbook -- India, Central Intelligence Agency,
Finally, Change in approach is a more tactical answer to Change Character. It is using specific techniques to engender change within and organization or population (Chapman, 2005).
Discuss the difference between business development based on problem solving vs. business development-based learning. Within any organization, individuals tend to see themselves as cogs in the wheel, not really making much of a difference to the success or failure of the organization as a whole. It is really at the micro level that change (learning, evolution, etc.) takes place. The enemy is not external; it is falling into an internal rut and seeing only the short-term, instead of broadening the picture. Learning is not easy; people, and therefore organizations, are sometimes resistant to movement. However, thinking about one's position within an organization as a critical part of the whole, dedicating oneself to team learning, "suspending assumptions and entering into genuine thinking together" allows…
Annacchino, M. (2007). The Pursuit of New Product Development. Burlington, MA: Butterworth.
Bradley, F. (2003). Strategic Marketing In the Customer Driven Organization. New York: Wiley.
Chapman, A. (2005, January). Change Management. Retrieved September 2010, from Businessballs.com: http://www.businessballs.com/changemanagement.htm
Frappaolo, C. (2006). Knowledge Management. Mankato, MN: Capstone Press.
This distribution can be applied to multiple business situations even where data is distributed differently, because a normal distribution adopts the central limit theorem which suggests that no matter how a population is distributed, the distribution "of the means of random samples approaches a normal distribution for a large sample size" (ICMBA, 2002).
Business executives can use normal business distribution to create diversified asset portfolios, to calculate process variations within operations and even in human resources management to evaluate employee performance that is often considered normally distributed (ICMBA, 2002). Businesses benefits because normal distribution allows description of variables that would otherwise be considered random, and also allows a rough estimate of the actual distribution (ICMBA, 2002). Errors that usually arise using a bell curve are also often negligible and hence considered acceptable (ICMBA, 2002) thus executives can use normal distribution to solve problems with a high degree of accuracy in…
Arsham, H. (1994). "Statistical thinking for managerial decisions." January 1994,
National Science Foundation. 1, October 2005: http://home.ubalt.edu/ntsbarsh/Business-stat/opre504.htm
History for Dayton, Ohio February Temperatures." Weather Underground. Available:
Where pricing integration typically fails however are in the handling of exceptions. Columbus (2003) makes the point that the use of automated approaches to managing special pricing requests can be one of the highest OI activities of any company. The focus for LOM then is in turning the one-off loan request specifically including a differing rate or structure into a competitive advantage by quickly being able to fulfill it. The use of automated special pricing requests applications and techniques as defined by Columbus (2003) are strong competitive tools that could be used as part of FlashQuote and BFOT overall.
FlashQuote Use Case Analysis
Identifier: FlashQuote Use Case Analysis
Name: BFOT System component that includes quoting, pricing, loan interest rates and the ability to electronically upload the loan, once approved, to the LOS.
Purpose: To more accurately and completely capture the quotes given to prospects over the telephone, the Web, and…
AMR Research (2003) - Configuration is the Heart of Customer Fulfillment for Complex Product Manufacturers. AMR Research Report. Monday March 31, 2003. Retreived from the Internet on July 21, 2006 at http://lwcresearch.com/filesfordownloads/ConfigurationIstheHeartofCustomerFulfillmentforComplexProductManufacturers.pdf
Askegar and Columbus (2002) - Channel Management Best Practices: It's All About Orders. AMR Research Report. Monday September 9, 2002. Retrieved from the Internet on July 21, 2006:
Columbus (2002) - The Sell-Side E-Commerce Market: It's All About Integration. AMR Research Report. Monday April 1, 2002. Retreived from the Internet on July 21, 2006:
One example in real life of such a presentation is the one that the author reportedly gave at a local SCIP Chapter meeting, on social networking tools and their applications in competitive intelligence. In essence, it would be best if there were to be very few words per slide, and graphics and other types of visual images could be used to a limited extent, to convey the concepts being preented, and not become the entire presentation. It would be an even better idea if slides were to be used, but with black text on a white background, with the font size no less than 24. The content could be broken up in small parts, with pictures layered in-between. This would make for a very good and effective business presentation. (Strategies for an effective business presentation)
Business Presentation Tips" etrieved at http://www.presentationhelper.co.uk/presentation_business.htm. Accessed 30 August, 2006
Strategies for an effective…
Business Presentation Tips" Retrieved at http://www.presentationhelper.co.uk/presentation_business.htm. Accessed 30 August, 2006
Strategies for an effective business presentation" Retrieved at http://www.lornitropia.net/archives/2006/06/27/strategies-for-an-effective-business-presentation/. Accessed 30 August, 2006
Volin, Kathryn J. (1999) "Buff and Polish, a practical guide to enhance"
As happened with many service businesses during a recession, Jazz Event Productions experienced a drop in revenues in 2010. For a company that has grown steadily throughout its 15-year history, it was an unwelcome first. The decrease in sales occurred primarily because companies faced with tough economic choices because of the recession either cut back or eliminated entirely their budgets for special events. hereas many of our loyal customers continued to trust us to produce their special events just as in past years, others were operating with reduced budgets. As a result, Jazz experienced a period wherein sales dropped by about five percent.
ith the improved economy, sales have returned to pre-recession levels, however, because they are cautious and careful owners who want to perform their due diligence, Alex and Cindy are looking for ways to ensure that the company stays profitable. They believe that the best approach,…
Bansal, P. & Roth, K. (2000). Why companies go green: A model of ecological responsiveness. Academy of Management Journal, 43(4), 717-736. Retrieved from http://www.jstor.org/stable/1556363
Cronin, J.J., Smith, J.S., Gleim, M.R., Ramirez, E., & Martinez, J.D. (2011). Green marketing strategies: an examination of stakeholders and the opportunities they present. Journal of the Academy of Marketing Science, 39(1), 158-174. doi: 10.1007/s11747-010-0227-0
Hartmann, P., Ibanez, V.A., & Sainz, J.F. (2005). Green branding effects on attitude: Functional vs. emotional positioning strategies. Marketing Intelligence & Planning, 23(1), 9-29. doi: 10.1108/02634500510577447
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Assess the organisation in terms of its organisational strategy, objectives, mission and values.
Analyse the environment in which the organisation operates with regards to industry, business life cycle, etc.
Evaluate the organisation's current reward and pay strategies on two criteria: for meeting its overall organisational strategy and for maintaining competitive advantage in the face of new challenges and changing conditions.
Reach a reasoned and evidence-based conclusion about the level of success achieved by the organisation in motivating employees to reach organisational objectives and propose a reward and pay strategy that may better serve this purpose.
tarbucks: The Company and its Compensation ystem.
tarbucks is the largest coffee producing industry in the world with 19,555 stores in 58 countries. This includes 12,811 in the United tates, 1,248 in Canada, 965 in Japan, 766 in Great Britain, 580 in China and 420 in outh Korea (Location xcelrated). tarbucks has succeeded to…
Starbucksgossip (Jan. 16, 2005) http://starbucksgossip.typepad.com/_/2005/01/starbucks_is_th.html
Workforce Starbucks is Pleasing Employees and Pouring Profits
The graphic shown in Figure 1 was also provided in the article (Porter, 2008).
Figure 1: Five Forces Model
This model's effectiveness does not however capture the increasingly critical role of tacit and explicit knowledge in businesses. The tacit knowledge, of the type that is learned from the continual streamlining of core processes, is not easily captured and communicated. It is often called tribal knowledge as this type if intelligence often stays within workgroups where it originates and seldom is captured for broader use. Specific knowledge, or the type of intelligence that can easily be captured and communicated, is often not used to its full potential as well. Studies in the auto industry suggest that knowledge, not products or pricing, is the new competitive advantage (Dyer, Nobeoka, 2000). The Five Forces Model does not recognize how important knowledge is as a competitive force in the definition of competitive…
Jeffrey H. Dyer, & Kentaro Nobeoka. (2000). Creating and managing a high-performance knowledge-sharing network: The Toyota case. Strategic Management Journal: Special Issue: Strategic Networks, 21(3), 345-367.
Ormanidhi, O., & Stringa, O.. (2008). Porter's Model of Generic Competitive Strategies. Business Economics, 43(3), 55-64.
Michael E. Porter. (2008, January). THE FIVE COMPETITIVE FORCES THAT SHAPE STRATEGY. Harvard Business Review: Special HBS Centennial Issue, 86(1), 78-93.
Core Competency or Unique Strength of the Business
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The five forces model is well-designed but it is far from perfect, especially for the manager not proficient in its use. The model is complex and is subject to a fairly steep learning curve. A tremendous amount of data must be collected to use the model effectively, and the analysis needs to be conducted in an objective manner. Many recent criticisms reflect the viewpoint that the model does not apply well to knowledge-based industries. hile this indicates a lack of understanding of the model, a manager attempting to analyze the computer game industry for example must be able to effectively translate the model's basic principles and terminology into that industry. This is a complex task, and the risk of relying on models such as five forces is that their surface simplicity leads managers to overestimate the model's usefulness or their own understanding of how the model works.
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Narayanan, V. & Fahey, L. (2005). The relevance of the institutional underpinnings of Porter's five forces framework on emerging economies: An epistemological analysis. Journal of Management Studies. Vol. 42 (1) 207-223.
Oviatt, B. & Miller, W. (1989). Irrelevance, intransigence and business professors. The Academy of Management Executive. Vol. 3 (4).
Businesses make decisions on a daily basis. Some of these decisions affect man people in the organization, where other decisions are minor and only impact a few people. A decision-making procedure based on sound information and data leads to effective conclusions. Today's fast-paced business environment demands the making of informed decisions based on critical thinking skills. It is our thinking that determines the extent to which we think through the implications of the decisions we make. It is our thinking that determines whether we can identify the assumptions we are making, and whether we should questions those assumptions. A number of different decision-making processes have been suggested. Depending on the type of decision faced, some techniques are more appropriate than others. As a supervisor for United Parcel Service, overseeing 40 individuals who must process and drive thousands of packages to the San Diego airport each morning at 6:30am, organization is…
Foreman, Charles W.L., "Modeling and Improving Human Decision-Making," from the Management Course for Presidents, 3-4.
Prokesh, S.E. "Unleashing the power of learning: an interview with British Petroleum's John Browne." Harvard Business Review, 75 (September -- October 1997), 146 -- 168.
Robinson, Alifantis, et. al. "Modeling and Improving Human Decision-Making with Simulation." Proceedings of the 2001 Winter Simulation Conference,
B.A. Peters, J.S. Smith, D.J. Medeiros, and M.W. Rohrer, eds.
Franks (along with the Bush war cabinet, including Vice President Dick Chaney) "met repeatedly" to plan the attack on Iraq. It was groupthink through and through. At the same time Bush was saying publicly he was "pursuing a diplomatic solution" (Hamilton, 2004), "intensive war planning" was going on during the whole year 2002. It "created its own momentum" in the administration, Hamilton wrote.
In oodward's book, which was recognized as conveying authentic details about the Bush war planning and strategies, he covers much of the pre-war discussions Bush had with top members of his administration, along with decisions Bush made on his own and with help from people like his Foreign Policy Advisor, Condoleezza Rice. But according to an excerpt from oodward's book, Bush waited until the last minute (among his top staff) to brief Secretary of State Colin Powell, who had not been an advocate of going to war,…
Bar-Joseph, Uri, and Levy, Jack S. 2009, 'Conscious Action and Intelligence Failure', Political Science Quarterly, vol. 124, no. 3, pp. 461-489.
Bar-Joseph, Uri. 1995, Intelligence Intervention in the Politics of Democratic States: The United States, Israel, and Britain. The Pennsylvania State University Press, University Park, Pennsylvania.
Gentry, John a. 2008, 'Intelligence Failure Reframed', Political Science Quarterly, vol. 123, no. 2, pp. 247-260.
Hamilton, William. 2004. 'Bush Began to Plan War Three Months After 9/11.' Washington Post, April 17, 2004, p. A01.
Intelligence Unit Memo
Police Chief I.B. Friendly
Incorporating Intelligence Unit into Department
In modern law enforcement, the sophistication of modern criminal activity, particularly post-September 11th, causes a necessary paradigm shift for 21st century police departments. This shift requires that departments rethink the power of information -- the manner in which it is collected, analyzed, and then used to fulfill the goals of the department. In fact, in 2007, the National Strategy for Information Sharing released by the hite House describes the need for fusion information centers as a vital way to succeed in modern law enforcement and critical to the safety of the local community as well as the nation (Porter, 2008).
Historical Background - Prior to 1960, even large, urban Police Departments did not have intelligence units. Resources were combined so that Detectives were at the hierarchy of information analysis; and every member of the department was open to…
Corrections - Report of the National Advisory Commission on Criminal Justice Standards and Goals. (1973, March). Retrieved from ncjrs.gov: http://www.ncjrs.gov/App/Publications/abstract.aspx?ID=10865
Federal Bureau of Investigation. (2011, June). Integrated Automated Fingerprint Identification System. Retrieved from FRI.gov:
One recent study defined purpose as "an extraordinary achievement" (Moran, 2009, p. 143), yet the there are many individuals in the world who believe that the purpose of intelligence is to prevent surprise. Contemplating the contradiction, the question that could be asked is "how then does an extraordinary achievement translate into everyday intelligence?" This author believes that the purpose of intelligence is not to prevent surprise, instead that the purpose of intelligence is to determine a pathway for the life of the individual.
Measuring the successful pathway of an individual life can be a difficult venture, especially if such measurements are based on the person's intelligence. My belief is that preventing a surprise by showing intelligence can be applied to these type of scenarios with very limited success. There are a myriad of methods used to determine ones intelligence, including but certainly not limited to: measuring intelligent quotient as…
Anderson, R.; (2006) Body intelligence scale: Defining and measuring the intelligence of the body, The Humanistic Psychologist, Vol. 34, Issue 4, pp. 357 -- 367
Bond, M.; (2009) It's how you use it that counts, New Scientist, Vol. 204, Issue 2732, pp. 36 -- 39
Hardy, J.B.; Welcher, D.W.; Mellits, E.D.; Kagan, J.; (1976) Pitfalls in the measurement of intelligence: Are standard intelligence tests valid instruments for measuring the intellectual potential of urban children? Journal of Psychology, Vol. 94, Issue 1, pp. 43-52
Moran, S.; (2009) Purpose: Giftedness in intrapersonal intelligence, High Ability Studies, Vol. 20, Issue 2, pp. 143 -- 159
Business innovation and enterprise -- Innovation in China
The buzzword of today is represented by the internationalized economic crisis which has commenced from within the American real estate sector and soon expanded to impact all sectors across the entire globe. Before the emergence of the crisis however, the buzzword was that of globalization, understood as the process by which boundaries between states are gradually eliminated and the values, beliefs, cultures and resources of one region can easily transcend to another region.
Globalization has impacted all aspects of life, from the means in which one spends their leisure time to the means in which one completes their professional tasks. Globalization has generated effects on all fields of life, from politics, to economics and culture.
Within the business community, globalization has translated into a myriad of impacts. For once, the phenomenon allowed economic agents to transcend boundaries and benefit from the comparative…
Ashton, A., 2010, 7 technologies where China has the U.S. beat, GreenBiz, http://www.greenbiz.com/blog/2010/12/07/7-technologies-where-china-has-us-beat last accessed on November 8, 2011
Chang-Rong, K., Fu-Yu, L., 2011, Cultural innovation industry exports talent to China, Want China Times, http://www.wantchinatimes.com/news-subclass-cnt.aspx?cid=1504&MainCatID=15&id=20110207000010 last accessed on November 8, 2011
Li, W., 2011, Applying Grey relational analysis to evaluate the factors affecting innovation capability: evidence from Chinese high-tech industries, Canadian Social Science, Vol. 7, No. 3
Lin, C.Y., 2007, Factors affecting innovation in logistics technologies for logistics service providers in China, Journal of Technology Management in China, Vol. 2, No. 1
A lower price enables an airline to remain well above the competition.
Economies of scale and scope are vital to the performance of an organization no matter the industry the organization is involved in. An organization can only remain competitive if driven to achieve economies of scale (Bronson & Morgan, 1998). Tactics an organization may adopt to achieve economies of scale and scope will include optimal market coverage, increasing sizes, superior "internal growth" and raised capital (Bronson & Morgan, 1998). Another important consideration for organizations include efficiency. One might define efficiency as "the ratio of inputs to outputs" (Bronson & Morgan, 1998).
Efficiency of an organization may be measured in various ways including by observation through accounting (Bronson & Morgan, 1998). An organization particularly a franchised business location will continually measure efficiency to ensure they are minimizing costs and saving time to help facilitate economies of scale and scope.
Acumen Professional Intelligence Ltd. (2005). "Business Environment - British Airways." Acumen Enterprise, 31, October 2005:
British Airways, (2005). "Global Warming and Aviation." 31, Oct 2005:
Also in the U.S., the highest unemployment rate since 1983 was reached in August, and was rated at 9.7% (AP, 2009). Generally speaking, the demand has increased, based on the fact that many companies had to close, adding many jobless to the already existing unemployed persons, and decreasing supply.
Given the context, the cost of the workforce is likely to decrease on short-term and medium term. Many companies cannot afford to produce their goods at the same cost as before the crisis. Therefore, they can either reduce wages, or reduce personnel, if not both. In these conditions, employees will be willing to work for less. On long-term, once the economy starts to recover and new jobs are created, it is expected that the labor price will increase progressively.
For large companies producing soda drinks and related products, outsourcing production in egions like China or India, where the workforce is significantly…
1. Walsh, Campion (2006). Land Prices Increasingly Drive Housing Markets, Fed Study Says. The Wall Street Journal. Retrieved October 31, 2009 from http://www.realestatejournal.com/buysell/markettrends/20060622-walsh.html .
2. Country Comparison: Unemployment Rate (2009). Central Intelligence Agency. The World Factbook. Retrieved October 31, 2009 from
And we are no stranger to the fact that smart people do very well in the practical world.
In practical world, no one really cares about your GPA. It doesn't matter how much you got in Statistics or Math but they sure do care about application. In businesses around the globe, every single employer would want an employee who is a quick learner but who doesn't simply learn from books. He is a learner in the true sense and learns from observations, experiences, and other stimuli. This is a gift that all smart people possess. Intelligent people may or may not have this kind of learning habit since they are limited to books.
I consider myself smart and intelligent both. And being smart is a gift that I cherish. it's a gift I thank God for because not everyone in my class could be called smart. I generally love to…
Whether it is an accredited course or in house training seminars. Therefore, it is very beneficial, especially in today's competitive business world.
Co Worker One: I personally don't feel it is beneficial to me. My field is not related with any financial fields so the Credit Union will not pay to further my education.
Co Worker Two: The course of work for which I would like to attend is neither an approved college level course, nor towards any degree program. Therefore, the Credit
Union will not pay, so no, it is not beneficial to me.
Mary: How do you impact the Human Resources Policy?
Khema Kent, Operational Manager: As far as HR concerns, we have no impact since there is no suggestion box available.
Co Worker One: I don't feel I do.
Co Worker Two: I would like to try to persuade our HR Department to set up a suggestion…
Society for Human Resource Management
Washington Telephone Federal Credit Union Employee Handbook
In examining the pros and cons of the outsourcing of products and the impact they have will be covered using as much information as possible to give a clear presentation of the facts. One pro-can be seen in the cost savings to the United States citizens in regards to the costs of Chinese imported products. The cons can be seen in the risks of doing business with the companies. Kathie Canning states in the Private Label uyer 2008 article, "Risky business: U.S. retailers and manufacturers need to weigh the pros and cons carefully before doing business with China," "In 2007, Chinese exporters of animal ingredients deliberately laced their products with melamine. Scores of U.S. pets became ill or even died after ingesting tainted food products. The ingredient turned up in both private label and national brand offerings across the country." This unfortunately is not the end of the story. Toys…
Bosscher, J. "COLUMN: China has future as a superpower." University Wire. 2006. Retrieved April 29, 2010 from HighBeam Research: http://www.highbeam.com/doc/1P1-122420306.html
Canning, Kathie. "Risky business: U.S. retailers and manufacturers need to weigh the pros and cons carefully before doing business with China.(Trend Watch: CHINA EXPORTS)." Private Label Buyer. BNP Media. 2008. Retrieved April 29, 2010 from HighBeam Research: http://www.highbeam.com/doc/1G1-177551987.html
Clark, Robert. "Tech jobs: hot but edgy: tech staff posted solid salary gains last year and more employers are boosting headcount. despite a strong recovery, however, there is a distinctive edginess in the market due to outsourcing and the sharply changing nature of the it profession.(SALARY SURVEY 2005)(Cover story)." Telecom Asia. Questex Media Group, Inc. 2005. Retrieved April 29, 2010 from HighBeam Research: http://www.highbeam.com/doc/1G1-155238753.html
"E. ANTHONY WAYNE ASSISTANT SECRETARY of STATE for ECONOMIC and Business AFFAIRS E. ANTHONY WAYNE DELIVERS REMARKS on CHINA'S EMERGENCE as an ECONOMIC SUPERPOWER and ITS IMPLICATIONS for U.S.BUSINE." Washington Transcript Service. 2005. Retrieved April 29, 2010 from HighBeam Research: http://www.highbeam.com/doc/1P1-109273031.html
Business History and book Comparison: Is it the change of work or the end of work that we face today?
Both the texts Change at ork by Peter Cappelli and the various other contributors to Cappelli's 1997 volume of essays, and Jeremy Rifkin in his 1994 text The End of ork attempted to explain how the changes of the technically modern and forward-thinking, dynamic marketplace of the 1990's would evolve both in relation to global capitalism and the individual employee. However, while both volumes attempted to consider how individuals and employers needed to adapt to everything from the new arrangements of families where mothers and fathers both worked, to the changes wrought by the Internet, to how employers needed to understand and adapt to the changing role of the employee given the widespread restructuring of many American firms, and the increased ubiquity of workplace education in the modern marketplace and…
Cappelli, Peter Laurie Bassi, and Harry Katz, David Knoke, Paul Osterman, and Michael Useem. (1997) Change at Work. New York: Oxford University Press.
Rifkin, Jeremy. (1994) The End of Work. New York: Tarcher.
More and more deep analysis can clarify the internal dynamics of the matter being studied, and in the long run to prediction, known as estimation. The reason for intelligence analysis is to make known to a precise decision maker the necessary significance of selected target information. Analysts should start with established facts, apply specialist knowledge in order to produce plausible but less certain findings, and even predict when the forecast is appropriately qualified. Analysts should not, however, engage in fortune telling that has no foundation in fact (Heuer, 1999). Not only is it poor science to claim absolute truth, but it also leads to the kind of destructive and distrustful debate we've had in last decade about global warming. The history of science and technology suggests that such absolutism on both sides of a scientific debate doesn't often lead to practical solutions (Botkin, 2011).
In the arrangement of science there…
A Compendium of Analytic Tradecraft Notes. (1997). Retrieved from http://www.au.af.mil/au/awc/awcgate/cia/tradecraft_notes/contents.htm
Botkin, D.B. (2011). Absolute Certainty Is Not Scientific. Retreived from http://online.wsj.com/article/SB10001424052970204630904577058111041127168.html
Clauser, J. (2008). An introduction to intelligence research and analysis. Lanham, Maryland:
The Scarecrow Press.