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Crisis Management
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What is Crisis Management?

Crisis management refers to the strategies, processes, and decisions organizations and governments use to prepare for, respond to, and recover from disruptive events. It appears frequently in public administration, political science, business, and communication courses because crises—whether organizational, environmental, or public—test the limits of institutional authority and decision-making. The topic is academically compelling because it sits at the intersection of policy, leadership, ethics, and communication, requiring analysis of how organizations balance urgency with accountability when stakeholders and public trust are on the line.

The papers archived on this topic take several distinct approaches. Some focus on real-world case studies, such as the BP oil spill, to examine how companies and governments coordinate responses to large-scale disasters. Others are scenario-based, asking students to apply crisis management frameworks to hypothetical organizational situations. Policy-oriented papers address how institutions formulate crisis management plans in advance, while communication-focused essays explore public relations strategies and how messaging shapes stakeholder perception during and after a crisis. Comparative and structural approaches also appear, including discussions of how crises are classified by tier or type.

A strong essay on crisis management needs a clearly scoped thesis that identifies a specific type of crisis, organization, or policy challenge rather than treating the subject in broad generalities. Evidence drawn from documented organizational responses, communication decisions, and stakeholder outcomes carries the most analytical weight. One common pitfall is describing what happened during a crisis without evaluating why particular decisions were made or what their consequences were—strong essays move beyond summary to genuine assessment of response effectiveness.

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Paper Undergraduate
Achieving strategic objectives through key risk indicator integration in corporate performance management
The objective of this study is to assist management in the development of effective key risk indicators (KRIs) to heighten board and management enterprise risk awareness in order to increase the effectiveness of an ERM…
Paper Doctorate
Consulting Plan for Pharmaceuticals Company
This memo serves as an introduction to my consulting services and a briefing of the work I have just completed for Capellon. I met with Alexi Parsons two weeks earlier to outline a plan for my consultation and to set…
Paper Undergraduate
Hurricane Katrina a Man Made Crisis
When former New Orleans Mayor Marc Morial remarked "The New Orleans we all through we knew is dead," he was speaking about not only 2005 natural mega-storm Hurricane Katrina, but the events and effect the disaster would have on the City of New Orleans that even today still reverberate. The events surrounding the aftermath of Hurricane Katrina offer a winsome and remarkable case study regarding the continuing social divide between individuals and society, and the inability for big government to manage a crisis effectively. Yet, the disaster brought forward the juxtaposition between two sides – the macroeconomic consequences of Mother Nature and the heart rendering and emotional plight of individuals.
Thesis Undergraduate
Comprehensive disaster planning and response strategies
This paper is a literature review. It examines findings on the topic of crisis and disaster prevention and recovery. This is place under the umbrella of business continuity for analysis purposes. The essay also addresses various literature from both academic point of view and other articles written for business oriented people, both in the private and in the public sector.
Paper Undergraduate
European Union Member States Relations With Their Overseas Territories
This paper will assess the past and current legal status of OCTs and ACPs and their significance to European Union. The main question this paper will focus on will be: where does Europe end, is European Union defined with its continent or are these overseas territories also part of EU?
Essay Doctorate
Principle Marketing
Based on the successful merger of Orange and T-Mobile, the company is one of the world's largest mobile operators and the second leading operator throughout Western Europe. The company has over 30M subscribers worldwide, with 10M on the more profitable and long-term post-paid plans and leads Europe with over 1.5M users subscribing to the GSM 3G speed class of performance (Orange Investor Relations, 2012). As of January, 2012 the company and its subsidiaries operate in 25 nations worldwide and has an aggregator market share of 40.4% and one of the highest consistent Average Revenue Per User (ARPU) levels of 31.6, netting an average minutes per user or subscriber of 190 minutes (Orange Investor Relations, 2012). Despite these impressive statistics however, Orange is suffering for a very high level of customer churn in its core markets, is challenged with how to ramp up into the smart phone market globally (which could revolutionize their business if they succeed at it), and continual lean process improvements over time (Andlauer, Pouillot, 2011) (Orange Investor Relations, 2012). The continual consolidation of the European and global telecommunications provider industry as evidenced by rapid price declines (Benzoni, Deffains, Nguyen, Saleese, 2011) and the nationalization of telecommunications services by governments is increasing the intensity of competition (Clifton, Comín, Díaz-Fuentes, 2011). Amidst all of these challenges the potential of 3G networks and their high ARPU levels offer considerable upside revenue potential for the company going forward (Orange Investor Relations, 2012). Smartphone integration will be integral to this effort however. The intent of this strategic marketing plan is to provide an audit of the company today, an assessment of their macroenvironment, market analysis, competitive overviews, market shares of competitors, profitability analysis and SWOT analysis of the company, The core strategy of the company will also be assessed. Marketing mix decisions and control points will also be provided as part of the analysis.
Paper Undergraduate
Importance of the Alcan Case
Alcan's continued revenue growth is the result of the combined success of increasing sales in four main business units, in addition to growth through acquisition. The cumulative effects of these two factors have served to create a profitable business and one where a highly decentralized organizational structure dominates (Chang, Wang, 2011). The catalyst of the organization becoming so decentralized is the continued revenue gains made across four businesses, each competing in market areas that face heavy pricing and commodity-like market conditions. Despite the heavily process-centric based approaches the industry takes to supply chain management, production and distribution, Alcan has been also able to profitably grow sales in the more mature markets they compete in. The senior management and IT departments credit the highly decentralized nature of the enterprise-wide systems that run the company. During the time period of the case, Alcan generated $23.6B in sales in 2006, and has 68,000 employees throughout its global operations that span 61 countries. The four major groups include Primary Metal, Engineered Products, Packaging and Bauxite & Alumina. Each of these business groups have their own Enterprise Resource Planning (ERP) system and IT infrastructure. They each also have their own maintenance contracts with enterprise software vendors including SAP who the company pays approximately $100M a year in maintenance fees to. There are also the costs of operating over 400 different pricing systems, many of which duplicate functions across divisions as well. The new CIO of the company, Robert Ouellette, enters into a challenging situation and one that will require a completely different IT and organizational structure to succeed. Organizational Environment The Alcan organizational environment is highly decentralized to the point of there being four separate companies in the same corporation, each with its own entire value chain and supporting functions. As with the value chain concept, each of the four divisions has created its own main and supporting functions, and no two business units or divisions are the same. From the initial supply chain management and supplier quality management processes and systems to the supplier qualification, new product development, production and fulfillment including logistics, each business unit is significantly different than the other. When information systems and processes become unique to a given organizational business unit or division, the information and intelligence shared redefines the identity and over time, the core competencies of a business unit (Boh, Yellin, 2007). This is exactly what's happening in the four business units of Alcan during the time period of the case study. The Primary Metal, Engineered Products, Packaging and Bauxite & Alumina have in effect become their own companies, each with its own ERP, Manufacturing Execution System (MES), Supply Chain Management (SCM) and myriad of pricing and distribution systems. The case states that there are over 400 different pricing systems in place across the four business units or divisions. CIO Robert Ouellette and other senior executives see the potential for consolidating all systems together and creating a centralized IT architecture. Creating a highly centralized IT architecture and framework would require the fundamental structure of the company to change significantly. It would also require an entirely new IT architecture, followed by redefinition of processes, systems and procedures throughout the company. As the information platforms or technologies of a business define not only the performance of divisions but the structure and performance of business models over time, Robert Ouellette and his staff must think strategically as to how they will modify the overall organizational structure.
Research Paper Doctorate
NATO and the European Union
The Cold War period represented an important time in the history of the European continent and in the development of the concept of security and the way in which it was dealt with at the level of the national security…
Research Paper Doctorate
Tylenol Crisis the Case Chicago,
Chicago, Illinois, was the setting for one of the greatest and most responded to consumer emergencies in the United States. In the fall of 1982, seven people died after taking Extra Strength Tylenol that they had bought…
Research Paper Doctorate
Hostage Negotiation Whenever a Hostage
Whenever a hostage situation arises, it requires special handling because if it is not handled properly then the consequences could be disastrous and catastrophic. "A hostage situation is a law-enforcement worst-case…