Logistics Capabilities on E-Commerce Performance:
In evaluating the impact of logistics capabilities on e-Commerce performance for the University of Phoenix several significant insights were gained from the analysis completed. As the university is a services-based organization that strategically designed to get our customers, the students, to their educational and professional goals, the use of logistics is critical to the attainment of that mission. In the studies of best practices in using logistics to increase the efficiency and strengthen the customer experience of service industries, the relationship between exceptional 3rd party logistics (3PL) orchestration, insightful use of analytics for managing supply chains all have a significant positive effect on firm performance (Cho, Ozment, Sink, 2008). For services industries such as our university, a key part of our delivered value is the student experience, the enrichment of their field of study through effective use of limited resources, and the ability to selectively bring in the most valuable resources to learning situations. This triad of factors anchors this analysis: enriching and optimizing the student experience; using resources, both the time of our instructors and facilities themselves, as efficiently as possible; and the ability to optimize resources for student's attainment of objectives. What emerges from this analysis is a model for the university to use logistics to streamline e-commerce and ensure the highest quality level of student experience is delivered, that constraints of resources are managed, and all time and resources are optimized to the point of performance excellence for each discipline taught.
Wiki and How Can it Be Useful
A wiki is a website where users can add to, modify, or delete the contents of that page via web-browser using a richtext editor or a simple markup language. (Mitchell, Scott (July, 2008) ). Most wikis are created collaboratively. They are powered by wiki software.
Wikis are useful for organizations since they serve many purposes from knowledge management to note-taking. They can be community websites and intranets.
Wikis can actually be useful for organizations in numerous ways. Here are various different ways in which they can help an organization:
Wikis can help eh organization with their to-do list using programs such as GTD Tiddlywiki, dcubed, or MonkeyGTD. Similarly, Wikis, being easily modifiable, help the organizations plan and complete their project from beginning to end by adding notes, making a time-line, pasting in graphics, and so forth
The company's operation manual can be put online as a wiki and updated as changes occur
A checklist can be put on one's wiki