This step entails communicating the decision to the concerned person or parties along with the penalties. This step also entails communicating the future course of action to concerned parties.
Close the case- the big errors that companies frequently make is that at times they let the case hang around on without any accomplishment on it. An imperative part of ethical decision making is to close the case by taking action as and when the decision has been communicated.
Set an example and move on- There is no damage in setting the examples for the other workers so that they have a complete awareness of it and they themselves stay away from making such mistakes at any costs. Making sure that everybody has good information of it, and then moving forward is one of imperative facet of ethical decision making (Problem-Solving and Decision-Making, 2010).
eferences
A Framework for Thinking Ethically. (2010). etrieved March 22,…...
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References
A Framework for Thinking Ethically. (2010). Retrieved March 22, 2011, from Web site:
The manager has a duty to the shareholders of both companies to increase profits, both for Dell and for Salesforce.com, Inc. At the same time, their primary ethical duty must still be to the consumer/customer, and there is definitely the risk of this duty being compromised by the addition of an external software system and company to promote and keep happy. Providing adequate direction and expectations to employees in Dell's customer relations department will also be heavily affected by this new partnership, and there is definitely an ethical imperative for the manager to provide an encouraging and productive work environment, and in order to this there will have to be a determination of which company to truly serve.
There are other non-managerial ethical issues that arise from this partnership, not the elast of which is the danger of a semi-monopoly when it comes to customer relationships. The package deal of…...
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One recent piece of news from the business world that illustrates many of these ethical issues is the announcement that Dell, which is primarily a hardware (specifically personal computer) manufacturer will embark on a new partnership with Salesforce.com Inc., a software manufacturer. Under the released terms of the partnership, which are incredibly vague, Dell will promote Salesforce.com, Inc.'s customer relationship software, and Salesforce.com, Inc. will be allowed to directly market and promote their products to Dell's customers (San Francisco Business Times 2009). This partnership, even without all of the details divulged, raises some serious ethical considerations for managers at both companies.
The fact that Dell has decided to promote another company's software as a part of its own business services activities means that customer service managers now have a more complex system of bosses and consumers to please, as the directness of Dell's own customer relations services has been disrupted (San Francisco Business Times 2009). The manager has a duty to the shareholders of both companies to increase profits, both for Dell and for Salesforce.com, Inc. At the same time, their primary ethical duty must still be to the consumer/customer, and there is definitely the risk of this duty being compromised by the addition of an external software system and company to promote and keep happy. Providing adequate direction and expectations to employees in Dell's customer relations department will also be heavily affected by this new partnership, and there is definitely an ethical imperative for the manager to provide an encouraging and productive work environment, and in order to this there will have to be a determination of which company to truly serve.
There are other non-managerial ethical issues that arise from this partnership, not the elast of which is the danger of a semi-monopoly when it comes to customer relationships. The package deal of hardware and software limits the amount of flexibility and choice for consumers. Of course, neither Dell nor Salesforce.com, Inc. is the only manufacturer of their respective products, so the ethical concerns of this partnership could potentially drive consumers away, to other companies entirely. Regardless, it is clear that the ethics of this deal must be accounted for in moving ahead with the partnership.
Organizational Approaches to Managing Ethics
Information Systems
Managing ethics in the workplace is a moral necessity as well as a practical one. Without formal management of ethics in the work environment, an organization puts itself on the path of increased risks of sorts. As time passes, and particularly in the 21st century, a great deal of attention to the management of ethics in the workplace is paid by professionals in a wide variety of industries. Whereas ethics used to be considered in the realm of philosophers, theologians, academics, and social workers, professionals in all industries see the practicality and again, necessity of the management of ethics of the workplace.
There are many benefits to ethics in the workplace that often save an organization time, money, and other valuable resources. Ethical programs in the workplace can often promote teamwork and productivity. (McNamara, 2012) Ethical management in the workplace often falls under two broad categories:…...
As many forms of live donation do not cause harm to others, and as we allow the donation of blood for payment, we violate the categorical imperative by banning the sale of human organs.
It has been argued by some that banning organ donation is within the bounds of Kantian ethics because we have collectively agreed to the conviction that "such a practice would diminish human dignity and our sense of solidarity" (Cohen, 2002). Yet, we do not prohibit the donation of blood or of bone marrow. Indeed, most among us would agree that such donations are necessary and beneficial. Lives are saved. There is nothing morally wrong about saving lives -- indeed live donations today are conducted voluntarily and without any moral consequence.
Allowing live organ donations is ethically consistent with our established principles regarding blood donation and voluntary, unpaid live organ donation. It will increase the supply of organs,…...
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Works Cited:
Holcberg, David. (2008). Allow the Sale of Human Organs. Chicago Sun-Times. April 18, 2008.
Cohen, Cynthia B. (2002). Public Policy and the Sale of Human Organs. Kennedy Institute of Ethics Journal. Vol. 12, No. 1, March 2002, pp. 47-64.
As between those two pillars, trustworthiness could conceivably encompass fairness, and vice-versa, depending (again) on exactly how broadly one defines each of those pillars. Likewise, both trustworthiness and fairness provide a framework for other values and behaviors in any community that is maximally beneficial to other members of the community (Maxwell, 2007).
Principles vs. Policies Managerial Implementation of Moral Values
ealistically, all business organizations must maintain policies as a practical matter, partly because principles are susceptible to numerous interpretations. However, there is a fundamental difference between policies that are arbitrarily derived and those that are derived from objective principles (Stevens, 2008). Policies that are arbitrary are more likely to result in undesirable outcomes and to interfere with employee morale; policies that are derived from objective principles may not be perfect, but they are more likely to result in positive outcomes in more situations. Moreover, policies can (and should) also include provisions…...
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References
Berman, E.M. And West, J.P. (2006). The Ethics Edge (2nd edition). Washington, D.C.
ICMA Press.
Maxwell, J.C. (2007). The 21 Irrefutable Rules of Leadership. Georgia: Maxwell
In that regard, absolute fairness would always require that individuals be trustworthy, that they treat others with the same respect and care they would hope to receive, and that they would conduct themselves within any community as a citizen who recognizes the rights and sensibilities of all other citizens. Therefore, it is not necessarily that fairness is the most important; rather, it is that fairness is the single pillar that could be most accurately described as encompassing all of the others.
As a manager, I would implement a moral compass by presenting my employees with the principles and values expected by the organization first, without reference to specific policies. I would introduce the specific policies only afterwards and, in that process, I would make sure to connect the principles to the policies. As an employee, I would be more comfortable following principles (and principle-based policies) than strict policies without the…...
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References
Berman, E.M. And West, J.P. (2006). The Ethics Edge (2nd edition). Washington, D.C.
ICMA Press.
Halbert, T. And Ingulli, E. (2008). Law & Ethics in the Business Environment.
As one analyst points out: "it owns neither content nor the delivery mechanism. Though a global business, it has no geographical control anywhere in the world. Since nearly all its consumer services are free, it doesn't have the power to raise prices and has no ability to exclude competitors or somehow block access to competing services. It operates in an environment of healthy competition" (Ulanoff 2009). On the other hand, it is difficult to conceive of a company being large enough, at this point in time, to provide the services Google can provide, with such a mammoth scope, and with such ease. By becoming a relative first-mover in the search engine informational technology industry, Google has shut out the ability for others to truly compete with it on the informational marketplace, its critics allege. The fact that its major competitor is clunky behemoth Microsoft tends to belie the image…...
He should never had traded the stock if he was not prepared to accept the risk, or did not personally have belief in the stock's prospects. It is irresponsible to trade stock based on the recommendations of television analysts.
In a moral sense, Rick Stedman, if he was indeed committing a pump-and-dump, knew that some viewers may suffer adverse consequences. However, the limits of his moral responsibility are with his responsibility to the network. He is not morally responsible for the actions of any individual viewer. Likewise, the network is in the news and commentary business. That viewers may trade based on things that they hear or see on the network is a given. The network's oversight with respect to controls on its analysts does not amount to a moral responsibility.
No matter the set of events that lead to the unfortunate loss suffered by James Lee, the final decision to…...
In this area the facilitators are the human resource personnel. The contribution of HM to ethics in organization is widespread. Human resource management serves with models and theories to implement an ethical environment for the development of organization. First and foremost relates to performance management. This is a sort of theory that involves performance appraisement, compensation, selection and training. The improvement through this process leads to motivation in employees. Therefore performance management leads the way to effective ethical performance that helps in the advancement of people's ethical conduct or behavior. The HM establishes the performance management with help from popular tool such as 'ethical values matrix'. This is just to show the importance of establishing ethical values and its implementation. This conveys a message that achieving productivity without ethics would put your job at risk. The most important effects of going by ethical values are it provides long-term profits,…...
As a proponent of participative leadership, my sense of moral responsibility in business matters would find a solid foundation in involving my subordinates in decisions and taking their views and suggestions into account. Since relationships are the primary vehicle through which successful leadership responsibilities are carried out, then people and interpersonal competencies are central to their effectiveness.
My success as an ethical leader is rooted in self- awareness, self-management, social awareness and relational management. Self-awareness will allow me to recognize my own emotions and how they affect my performance .It provides me with a better sense of my own strengths and weaknesses, more open to seek out feedback and have a better knowledge and sense on how to improve said skills. Self-management requires pacing one self to match a determined situation. Social awareness, which without it, we become disconnected from our environment, is the ability to read groups and people…...
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References
American Psychological Association. The APA Style manual. 6th edition
Antonikis, J. (2004). The nature of leadership. Thousand Oaks, Sage Publications.
Maxwell J. (2007). The 21 Irrefutable qualities of a leader: Becoming the person others will want to follow. Nashville, TN. Nelson, Thomas Inc.
In the former approach, tradable goods, money or services are exchanged between buyers and sellers at a rate that is agreeable to all parties. This approach assumes both the buyers and sellers have enough money, services or goods to have their needs met. The latter approach, public provision, is when all is available to those on an as-needed basis.
The Pharmaceutical and Manufacturing Association warns that whenever there is government control of prices it only has a negative impact on those who are in need of being helped: 1) When funding for new medical technology, cures for diseases and research and development are diverted to more lucrative economic areas; 2) Incentives to enter the pharmaceutical industry decline; 3) More restrictions are placed on providers; 4) the quality of medical care suffers and 5) This leads to a rationing of care. Instead, the association says there has to be a healthcare…...
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References
Barry, W., and Shaw, V. (2006) Moral Issues in Business. Belmont, CA: Wadsworth.
Donaldson, T., and Werhane, P. (2007) Ethical issues in business: a philosophical approach. Englewood-Heights, NJ: Prentice Hall
DesJardins.(2008) an introduction to business ethics. New York: McGraw Hill.
Friedman, M., & Becker, G. On economics. (2008) Chicago: University of Chicago.
Organizations must tread a careful balance between not demanding that employees perform tasks that go above and beyond their job description yet still encourage employees to take a vital and interested role in giving back to the organization. They must also tread a delicate balance between striving to micro-manage employees to ensure ethical compliance and showing that they trust employees to follow ethical guidelines using their own discretion. As noted by Singh, Pathardikar, and Bandyopadhyay (2012) most organizations trust employees in a manner that is not “readily monitored or enforced” (p.26). The authors call this model that of Organizational Citizenship Behavior (OCB) which is an important component of enhancing organizational performance but which is still at the discretion of the individual employee. Employees are encouraged to become good organizational citizens or “good soldiers” that go above and beyond their personal needs and tasks in a manner that adds to organizational…...
Search Engines and Online Libraries
Content Creators
There are several people who might fall into the class of people who create intellectual property. First, there are creatives, for example writers, visual artists, or even project managers such as directors or the team who write code for software. All of these are actively involved in the creative process. When they are doing as employees or contractors of a company, then typically the rights flow to the company, as the financier of the project. But someone creating on their own should have full right to distribute as they please, whether or not this involves active digital rights management. There are examples of star acts that have sought to exert greater control over their work, using digital distribution models to bypass record companies. This is an example of a content creator exerting their natural control over how they distribute and control their work (Clemons, Gu,…...
Ethics
Imagine that it's your responsibility to select an ethics officer for your organization. What qualities, background, and experience would you look for? Why? Would you ever be interested in such a position? Why or why not?
An ethics officer plays a significant role for an organization. In the selection of the right ethics officer for my organization, I would have to consider several major factors such as the personal qualities, background and experience. First of all, the ethics officer should posses the following qualities: honesty, truthfulness, integrity, fairness, accuracy, and significance of moral values. These qualities are the basic ingredients that should be searched thoroughly in the ethics officer during the selection process.
The background of the ethics officer should be related to any field such as business, medicine, engineering, sociology, psychology or armed forces, but it should be kept in mind that the ethics officer belongs to a specialized field with…...
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References
Luthans, F. (2003). Organizational Behavior."Ethics," 2nd Ed, .pp.441-494.
Trevino, L.K. & Nelson, K.A. (2007). Managing Business Ethics -- Straight talk about how to Do it Right -- Fourth Edition John Wiley & Sons, Inc. Copyright 2007 ISBS 0-471-75525-7
Ethical Behaviors of Mattel in the Toy Industry
The ethicacy of corporate behaviors are influenced by a myriad of factors yet most strongly reflect the internal culture, alignment of leadership to vision, and accumulated trade-offs made by management over years of ethical decisions, trade-offs and outcomes. In the study Mattel, Inc.: Global Manufacturing Principles (GMP) - A life-cycle analysis of a company-based code of conduct in the toy industry (Sethi, Veral, Shapiro, Emelianova, 2011) the authors successfully provide insights into the moral and ethical dilemmas of operating a multinational corporation (MNC) that is highly dependent on Global Manufacturing Principles (GMP). The life-cycle analysis of company-based code of conduct also illustrates how creating a solid ethical foundation using a Corporate Social esponsibility (CS) platform is only as effective as the aligning of senior management, vision and mission, and manufacturing, sourcing, supply chain and distribution is (Sethi, Veral, Shapiro, Emelianova, 2011). When and…...
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References
Gordley, J., & Cecil, S. (1998). Good faith and profit maximization. Review of Business, 19(4), 11-17.
Heinze, E. (2010). The meta-ethics of law: Book one of Aristotle's Nicomachean ethics. International Journal of Law in Context, 6(1), 23-44.
Kielsgard, M.D. (2011). Universalism and human rights in the 21st century. Asia Pacific Law Review, 19(2), 155-176.
Machan, T.R. (2004). Aristotle and the moral status of business. Journal of Value Inquiry, 38(2), 217-223.
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