Patient Satisfaction Essays (Examples)

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Patient Satisfaction in Quality of Managed Care
Aspect to be compared

Gender and Patient

Satisfaction in Managed Care, etc.

Stakeholder Perceptions of Quality in Managed Care Plans

Two Steps to Enhance Managed Care Quality

Author(s)/Date

Emily eisman, MS

Martha Romans

Jacobs Institute of omen's Health

ashington, DC

Carolyn M. Clancy, MD

Paul L. Grimaldi, Ph.D.

To determine what the differences are and what variables might affect women patients' perceptions of the quality of managed care

To find out what attributes three different health care stakeholders, physicians, employers and consumers, value most in determining their assessments of the quality of managed care health plans

To explain the ramifications of two developments in managed care: the new application form for MCOs to become Medicare risk contractors, and the National Committee for Quality Assurance plan to begin performance-based accreditation.

Hypotheses

Determining what the differences between men's and women's perceptions of the quality of health care may mean to the outcome of care; hypothesis was that the differences were minor despite….

You have been appointed to chair a hospital-wide committee to develop and implement a plan to improve patient satisfaction in your facility. Your Chief Nursing Officer has provided you a summary report indicating a steady decline in patient satisfaction over the previous six months. You will need to identify the various resources available for tracking patient satisfaction, establish a clear bench mark and design a specific plan of action for reversing this trend. It is essential to note in your development that research has shown nurse communication and hourly rounding to be key drivers in patient satisfaction metric improvements. These points should be a focus of your change initiative.
Roger's Change Theory

The diffusion of innovation theory, or Roger's change theory, was first proposed by Everett Rogers more have a half a century ago. Despite the theories age, it remains relevant to any change process today. The premise of this theory is….

The baseline data for the study was recorded during the first 2 weeks of the 6-week study period. The study design consisted of analyses of the data collected from the experimental (1-hour rounds and 2-hour rounds) versus the control nursing units with a nonrandom assignment of hospital units to these respective groups (the assignment was the responsibility of chief nursing officers and nurse managers). Although the determined to conduct 1-hour or 2-hour nursing rounding was left up to the nursing executives at the participating hospitals, the principal investigator ensured that the sample was stratified as to type of unit (i.e., medical, surgical, or combined medical -- surgical), unit size, and frequency of nursing rounds.
7.

Adequacy of the Sample

The researchers identified 26 different reasons for the use of call lights by patients in their review of the literature and coded data from the 14 hospitals whose data satisfied the study criteria….

Nursing Unit Turnover on Patient Outcomes in Hospitals
While it might seem intuitive that higher rates of turnover within a unit are problematic, the study by Bae, Mark, & Fried (2010) attempts to show using a quantitative study the extent to which turnover has had a negative impact upon patient care. This study compared the levels of turnover at 268 units from 141 hospitals and assessed its relationship to both patient satisfaction and the nurse's own perceptions of cohesion, relational coordination, and learning. The study is quite distinct in design from qualitative studies which often have an anecdotal approach and emphasize experience vs. data in evaluating policies.

One problem, however, with the use of such a study which emphasizes numbers over narration is the difficulty of quantifying subjective variables like efficacy. In this instance, nurses' own perceptions of what policies were useful were assessed as well as patients' perceptions to contextualize….

hourly nurse rounds help to reduce falls, pressure ulcers, call light use and contribute to rise in patient satisfaction base on evidence base practice
The healthcare center is faced with numerous challenges affecting clinical results and client satisfaction (e.g., ulcers, use of call light and falls). The above challenges have brought on the need to develop and institute an appropriate framework to improve patient care delivery by means of better and increased interaction between patients and nurses. Chiefly, the creation of this sort of system necessitates striving for required authorization and assistance from leaders and staff members in the organization. This involves meeting with top management at organization appraisal board meetings, in addition to collaborating with peers concerning existing best practices for handling the issue. Taking into account organizational issues and nursing-related evidence-based practices (EBPs), the best answer to dealing with current issues is hourly nurse rounds. Implementing this recommended strategy….

Application: Systems Theory
Healthcare organizations provide nursing services centered on multiple theories. For instance, the Open Systems Theory established in 1978 by Katz and Kahn considers the healthcare organization as social systems divided into interconnected subsystems (Meyer & O’Brien-Pallas, 2010). Meyers and O’Brien-Pallas (2010) provide that these interrelated subsystems include outputs, throughputs, inputs, negative feedbacks and a cycle of events. The primary care hospital environment has various units that handle different cases including the intensive care, intermediate care, medical-surgery, emergency department (ED) etcetera. This paper delves into system theory in the emergency department, identify goals and challenges in this department and establishes an appropriate structural outcome.

Subsystems in Emergency Department

In the emergency department, the inputs include financial resources, supplies, and staffing needed for the unit to be functional. The emergency department is in operation all day and night and needs sufficient nurses and subordinate staff to give a throughput of services. More….

Stagnant Health System Meets an Aging Population, Disaster Await
The Globe and Mail

Published Friday, Jan. 16, 2015

Most Canadians have expressed dissatisfaction with the manner that the health-care system looks after the elderly in society. A study carried out indicated that out of five individuals; four stated of their lack of confidence in accessing needed health care services. Lack of confidence reflects the depleting quality of care offered by nurses based on factors such as understaffing and the lack of resources to cater for the surging aging population. The study indicates that three-quarters expressed worries of inability to meet medical bills after they retire an indication of unsustainable policies that stretches hospital resources.

About 61% doubt the ability of the nation's long health-care facilities and hospitals in meeting the surging aging population in Canada. The challenge indicates a deteriorating state of quality of care offered by nurses due to stretching of the….

patient satisfaction with the care provided by nursing staff and physicians, as well as how satisfaction can be improved through better communication among physicians and nurses, and with their patients. It will, in particular, deal with a nursing student's own clinical experience with patients and their perception of healthcare provider-patient communication. In addition, the paper will examine the student's project which considered the strategy of updating white boards in patient rooms regularly for better communication.
Ten medical surgical ward patients were interviewed during rounds by a student, who rated patient satisfaction and tried to discover some common theme. While patients expressed satisfaction with how nursing staff delivered care, they felt physicians didn't keep them informed. A number of patients were visited by two or more doctors. However, there was no communication between doctors, leading to issues such as a patient being marked "not ready for surgery" by the cardiologist, owing….

This is intended to be a working tool to assist you with organization of evidence for the Capstone Narrative Paper. Do not use Systematic Reviews or Meta-analysis studies for this assignment. Only primary research should be entered on this grid. Only a typed document will be accepted.Citation (APA)PurposeSampleDesignMeasurementResults/ConclusionsProposal ContributionRankingBoden-Albala, B., Goldmann, E., Parikh, N. S., Carman, H., Roberts, E. T., Lord, A. S., Torrico, V., Appleton, N., Birkemeir, J., Parides, M., & Quarles, M. (2018). Efficacy of a discharge educational strategy versus standard discharge care on reduction of vascular risk in patients with stroke and transient ischemic attacks: The DESERVE randomized controlled trial. JAMA Neurology, 76(1), 20-27.The study sought to assess the efficacy of a skill-based, culturally-tailored discharge education program with telephone follow-up vis--vis standard discharge care in reducing the risk of systolic blood pressure among patients with transient ischemic attack and stroke.The sample comprised of 1,083 patients selected randomly,….

hospitals profits come from the cardiology department. One key strategy the hospital should adopt is specializing for growth. Not only has the rise in specialty hospitals increased in the last few years, but it has also enabled hospitals facing stiff competition to maintain or gain new patients. A specialized care strategy must be adopted for proper implementation of strategy. Hospital administrators in this role have to take the time to examine potential or existing specialty healthcare providers within the community. By identifying an area of opportunity, it becomes much easier put into effect a strategic plan that will gain the hospital national and even worldwide recognition.
Specialty hospitals satisfy the needs of a specific population. In the case of the hospital, those are elderly patients with cardiac problems. By examining if the local demographics match this population group, hospital administrators can then focus their attention on recruitment of specialized personnel….

The ole of Empathy in Enhancing Trust and Efficiency in Healthcare: A Patient-Doctor PerspectiveIntroductionEmpathy, an integral part of human interaction, has been demonstrated to significantly impact various aspects of healthcare delivery (Decety & Fotopoulou, 2015). An empathetic approach is not only a crucial element in fostering trust between doctors and patients but it also results in substantial economic benefits and improved health outcomes (Halpern, 2003). This paper explores the idea that empathy in healthcare saves lives, time, and money, reinforcing the importance of a humanistic approach to medicine.Trust as the Foundation of the Doctor-Patient elationshipEmpathy in the context of healthcare involves understanding patients\\\' experiences, concerns, and perspectives, and communicating this understanding to them (Halpern, 2003). When doctors demonstrate empathy, it signals to patients that their feelings and experiences are acknowledged and validated. This fosters a sense of trust and connection between the patient and doctor. The psychological safety created through….

Patient Satisfaction
There are a number of concerns faced by patients in the hospital. One that is not often discussed but that can play a real factor in treatment is the burnout experienced by nurses. Even during short-term hospitalization, the burnout that nurses face can potentially result in improper care to the patient. Addressed here is whether this is something that has been seen with patients experiencing short-term hospitalization, based on how satisfied they are with their nurses. Literature regarding burnout will be examined, and a survey will be undertaken in order to discover whether patients are having good experiences with the nurses who care for them during their short-term hospitalizations. By discovering whether the patients are happy with the care they are receiving and determining whether that nurse may have been suffering from burnout, it will be possible to draw conclusions regarding whether the nurse's burnout status affected proper patient….

Patient-Centered Medical Home
Medical Home

How the Patient-Centered Medical-Home reducing cost and improving quality and safety for patients.

The patient centered medical home is a platform that fills a need in the current healthcare system. The U.S. healthcare system has been plagued for quite some time with a trend of substantially rising healthcare costs as well as another trend of slipping quality standards. These two trends are argued to be a phenomenon that has emerged at least partly from poor planning and ineffective use of resources. One solution to some of these issues can be found in the patient-centered medical home (PCMH) model of primary care. This model has been developed with the coordination of long-term physician-patient relationships in mind. Developing these relationships further can not only reduce costs in unnecessary procedures that are the result of the missed opportunity for preventive care, but also have been shown to improve patient satisfaction. This….

Patient Perceptions of Participation in Treatment
Several studies have revealed that patients generally prefer to learn everything they can about their illness and the proposed treatment plan, and even have some control during the planning stage (reviewed in Lund, Tamm, and Branholm, 2001). On the other hand, studies have found that occupational therapists typically underestimate this desire and tend to perceive patients as passive and uncooperative. The gap between the patient's wishes to actively participate and the therapists' perceptions of that willingness can result in a number of problems, including patient compliance with treatment plans and goals. Strategies to minimize the size of this gap could therefore lead to more effective rehabilitation of the patient's disability.

A study was conducted in Sweden that examined patients' experiences as a rehabilitation patient and the professional's view of the interaction (Lund, Tamm, and Branholm, 2001). Patients were enrolled from acute care in surgery, othropaedics,….

Introduction
Patient-centered care is the goal of many healthcare organizations, but the ability of an organization to deliver patient-centered care is influenced by a number of factors both internal and external. Business practices, regulatory requirements, and reimbursement all can impact patient-centered care in any healthcare organization. Promoting patient-centered care requires an organizational culture committed to this paradigm, which also needs to be embedded in the mission and values of the organization.

Executives and administrators create the organizational culture that promotes patient-centered care. All leaders in the organization are responsible for using patient-centered practices and communications styles in their interactions with patients and their families. Furthermore, administrators oversee the policies and procedures that directly impact the culture of care. Analyzing areas of weakness within the organizational structure and culture via established assessments like the Patient-and Family-Centered Care Organizational Self-Assessment Tool, it is possible to create multidisciplinary teams that promote the organization’s vision of….

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5 Pages
Term Paper

Healthcare

Patient Satisfaction in Quality of Managed Care

Words: 1419
Length: 5 Pages
Type: Term Paper

Patient Satisfaction in Quality of Managed Care Aspect to be compared Gender and Patient Satisfaction in Managed Care, etc. Stakeholder Perceptions of Quality in Managed Care Plans Two Steps to Enhance Managed Care Quality Author(s)/Date Emily…

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6 Pages
Essay

Nursing

increasing patient'satisfaction

Words: 1837
Length: 6 Pages
Type: Essay

You have been appointed to chair a hospital-wide committee to develop and implement a plan to improve patient satisfaction in your facility. Your Chief Nursing Officer has provided you…

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4 Pages
Research Proposal

Healthcare

Improving Patient Satisfaction Studies Have

Words: 1160
Length: 4 Pages
Type: Research Proposal

The baseline data for the study was recorded during the first 2 weeks of the 6-week study period. The study design consisted of analyses of the data collected…

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2 Pages
Research Paper

Health - Nursing

Turnover and Patient Satisfaction

Words: 629
Length: 2 Pages
Type: Research Paper

Nursing Unit Turnover on Patient Outcomes in Hospitals While it might seem intuitive that higher rates of turnover within a unit are problematic, the study by Bae, Mark, &…

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10 Pages
Essay

Nursing

Role of Hourly Nurse Rounds in Reducing Falls Pressure Ulcers Call Lights Patient Satisfaction

Words: 3560
Length: 10 Pages
Type: Essay

hourly nurse rounds help to reduce falls, pressure ulcers, call light use and contribute to rise in patient satisfaction base on evidence base practice The healthcare center is faced with…

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4 Pages
Essay

Health

Strategies to Enhance Patient Satisfaction

Words: 1288
Length: 4 Pages
Type: Essay

Application: Systems Theory Healthcare organizations provide nursing services centered on multiple theories. For instance, the Open Systems Theory established in 1978 by Katz and Kahn considers the healthcare organization as…

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3 Pages
Essay

Nursing

Nurses Job Satisfaction Linked to Patient Satisfaction

Words: 1164
Length: 3 Pages
Type: Essay

Stagnant Health System Meets an Aging Population, Disaster Await The Globe and Mail Published Friday, Jan. 16, 2015 Most Canadians have expressed dissatisfaction with the manner that the health-care system looks…

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image
4 Pages
Research Paper

Health

Nursing Staff and Communication

Words: 1460
Length: 4 Pages
Type: Research Paper

patient satisfaction with the care provided by nursing staff and physicians, as well as how satisfaction can be improved through better communication among physicians and nurses, and with…

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4 Pages
Capstone Project

Nursing

Grid Representation Evidence Level

Words: 1302
Length: 4 Pages
Type: Capstone Project

This is intended to be a working tool to assist you with organization of evidence for the Capstone Narrative Paper. Do not use Systematic Reviews or Meta-analysis studies for…

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2 Pages
Case Study

Health

Patient Satisfaction and Hospital

Words: 698
Length: 2 Pages
Type: Case Study

hospitals profits come from the cardiology department. One key strategy the hospital should adopt is specializing for growth. Not only has the rise in specialty hospitals increased in…

Read Full Paper  ❯
image
3 Pages
Essay

Health

Effect of Empathy on Patient Satisfaction

Words: 919
Length: 3 Pages
Type: Essay

The ole of Empathy in Enhancing Trust and Efficiency in Healthcare: A Patient-Doctor PerspectiveIntroductionEmpathy, an integral part of human interaction, has been demonstrated to significantly impact various aspects of…

Read Full Paper  ❯
image
5 Pages
Research Proposal

Health - Nursing

Satisfaction With Patient Treatments

Words: 1834
Length: 5 Pages
Type: Research Proposal

Patient Satisfaction There are a number of concerns faced by patients in the hospital. One that is not often discussed but that can play a real factor in treatment is…

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image
4 Pages
Research Paper

Healthcare

Patient Centered Medical Home

Words: 1114
Length: 4 Pages
Type: Research Paper

Patient-Centered Medical Home Medical Home How the Patient-Centered Medical-Home reducing cost and improving quality and safety for patients. The patient centered medical home is a platform that fills a need in the…

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image
2 Pages
Research Paper

Health - Nursing

Patient Perceptions of Participation in Treatment Several

Words: 873
Length: 2 Pages
Type: Research Paper

Patient Perceptions of Participation in Treatment Several studies have revealed that patients generally prefer to learn everything they can about their illness and the proposed treatment plan, and even…

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image
16 Pages
Research Paper

Nursing

patient centered care in healthcare nursing

Words: 4617
Length: 16 Pages
Type: Research Paper

Introduction Patient-centered care is the goal of many healthcare organizations, but the ability of an organization to deliver patient-centered care is influenced by a number of factors both internal and…

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